Seed Heritage

I had a wonderful experience today when I phoned the Chermside store. I spoke with Emily on the phone, who was more than happy to help me locate an item in store. I explained I had been searching for this item everywhere and she was just about as excited as I was to find the very last one in stock. An absolute superstar with such a beautiful personality. Thank you Emily!

Good quality clothing and accessories but pricey! They sometimes sell something that is hard to find else where. Adult ladies, teens, girls, boys and babies, shoes, accessory sections. Nice things but sometimes just too expensive to justify. Sales time is always a good time to pop in. See photos to get a sense of the store. I have been to this store many times but I have to say that the staff have never been resoundingly friendly or proactive in being helpful. The staff aren’t specifically rude but you will need to go and ask them for assistance if you need it and you might not be welcomed with warm glowing smiles. That being said it’s still a good store with some nice goodies.

I visited this place with my child expecting a family-friendly experience, but the service was honestly terrible when it came to kids. The staff were impatient and visibly annoyed . So bad, I wonder if they do not have training to deal with familias , if so, you guys should not have productos for children .

The staff here are amazing. I was greeted warmly by all the staff here. Two ladies in particular who I didn’t get their names unfortunately. They went above and beyond to help me with style and sizing. You can see they both love their job. Highly recommend shopping at this branch

I had a lovely experience with the lady who helped me in fit today (5/7/23 at around 3pm) and wanted to make sure that gets passed on! I’m annoyed I didn’t get her name, she looks Asian with black hair and absolute 10/10 premium customer service for each and every customer. I observed her serving a lady next to me who assumed was a friendly conversation, but upon getting my turn I realized it was just the way she is .Thanks again for helping me with styling and be very patient and always smiling.

Brittany B today at seed store Westfield Chermisde helped my 2 kids with their clothing sizes with a smiley 😊 face. We took lot of time to decide and try different clothes. She was very awesome and patience, thanks for your wonderful customer service today.

Absolutely love this store! The manager is amazing and it shows with the great team that works there. They always go above and beyond for my son and I. We love the brand, but it's the service that keeps us coming back instore.

Staff are unfriendly and change rooms are filthy. Looks like no one has vacuumed in there for a year! Dust build up everywhere 😷 Twice in the past couple months I’ve visited and staff don’t even acknowledge me. They huddle at the register chatting about their lives instead. Made my way to the fitting rooms and not one staff member came to check how sizing was etc (fitting rooms are about 5 meters away so theres no way they didn’t see multiple people going in). I also noticed that they weren’t even helping anyone else in the store, it wasn’t just me… it’s definitely an attitude problem. Won’t be coming back here again.