Sekeping Serendah Retreats

Overall I did enjoyed my stay. The pools are amazing and very clean. There is a lot privacy and whole settlement is absolutely peaceful and calming. But for 5 star, and this price range in Malaysia, there is room to improve: 1. There should be towels provided. It’s very basic. It’s fine if it can’t be changed daily but at least one towel per guest per stay. 2. The fridge in my glass box smells and very rusty. It’s also too small since you have to BYO all your food and drinks. I’m there by myself and only stayed one night but the fridge barely holds all my stuff. 3. Mosquito net has holes and a little dirty. It’s really an easy fix since basic mosquito nets are cheap. And it’s such an essential in the nature! 4. I could not reach the staff sometime because the signal was bad but I guess there is not much the resort can do about it.

Beautiful curated nature retreat just located outside kl. The rooms were nice and the cooking utensils were good. Great place to hangout and eat. Security was okay. Swimming pool really cooling and clean. Would come again. Would give a five star ratings but there were no towels. Expected towels for the price paid as it was basic.

Nice getaway from the city and from the urban sprawl. Do take note that it's quite "in nature" to speak, and it's not one of those "enjoy nature from afar" type of places. Getting there requires you to drive through a village area, so do expect 2-3KM of driving on a small road. It's the kind of small road where two A segment cars can barely pass each other. Passing other bigger cars will require one side to yield for the other to pass. The resort environment is fairly small and largely focused on the individual rooms. The only recreational areas are two pools and a public kitchen. If you're bound to get bored, ensure that you bring yourself offline entertainment as cell service is spotty and the WiFi is good enough for messaging only. A lot of the rooms are connected by small pathways that can be dangerous if you're not careful. Definitely not elderly, young children, or disabled people friendly. Due to the small pathways to certain accomodations, do try to not bring any big or heavy luggages as it'll be a pain in your ass to haul up to your room. I stayed in the Glass Box 1. It's a fairly small room so it's really just big enough for two people. You won't be able to accommodate a third comfortably. The room had a ceiling fan, and an additional fan, an electric kettle, some cups, a mini fridge, a toaster oven, a hairdryer, one plug point extension, mosquito coil, tissues. Bare bones amenities so if you'd like to do any food preparation, you'd best be bringing your own utensils. There's a mosquito net over the bed for sleeping, and the windows (minus the french folding doors, have bug netting on the outside). The toilets are outside of the room, and not quite sheltered. Only the toilet bowl is sheltered. The shower and the sink are out in the open. The shower area has no lights as well, the only light outside is by the toilet. So bathing when it's dark is not advised (unless you like that). Overall, it was a good experience. A nice retreat in nature. There are some bugs so if you're not a fan of bugs you might want to reconsider. The nights are cold even with the provided blanket, so if you're quick to be cold, bring additional blankets. The room was a little dusty, and it not like hotel level clean so manage your expectations. It's a very rugged kinda feel. Would definitely come back if I need the silence and escape again.

At 2:30 AM, there is still loud karaoke noise coming from the Orang Asli, and your team has done nothing effective to stop it. This is not the first time, and it is clear that you cannot deal with the situation, nor are you taking any necessary or responsible action, the good one? Brushing you off. Guests pay a premium to stay here for peace, nature, and rest — not to be forced to tolerate uncontrolled noise in the middle of the night. Hiding behind sensitivity or avoidance is not an excuse for poor operations and lack of enforcement. If management is unable or unwilling to control noise within your own premises or surrounding arrangements, then you should be honest about it upfront instead of letting guests suffer, a very very very bad experience, don't try this.

Sekaping is an absolutely beautiful place with an impractical design. We stayed all the way up at the glass house which is a room for 2. The walk to the place is risky especially after dark and if you’re not fully alert. You could have a fall and injure yourself pretty badly. We had an open plan shower area. And we have no idea why there was a hole that was factored into the design right alongside the step. I got out of the shower, in the rain and placed my foot in the hole instead of the step and fell right in. It was completely unecessary and dangerous. I had a very difficult night with bruises on both my knees, my hip and tissue damage along my ribs. It’s a really beautiful glass cabin nestled in the woods but i wish i was alerted about how precarious the design was. If you do choose to stay here, please always be on the watch and fully aware of each step you take. It’s not a place for negligence. It’s definitely not child friendly and it’s not recommended for the elderly.

Booking was straightforward and clear instructions were clear. We booked Glass Box 1. The view from our room was very nice and we walked around the area, it was amazing. The pool is very nice too. I'm surprised that the pillow and bed are comfy for me. The fridge and vault are rusty. The room is dusty, especially the mosquito net. There are room for improvements. I'd like to suggest that, have the room prepared and dusted once more if no one have stayed recently. Repair the net as there are a couple of small holes and find a way to allow the net to stay away from the top of the bed. I would consider returning.

Beautiful retreat in a quiet, secluded forest. Lodgings were sparse but very clean. Perfect for 2 night stay - but honestly I could have stayed here longer… the Glass Shed was like sleeping in a treehouse amongst the treetops… hot water was amazingly available in this jungle retreat. Come to relax, retreat & refresh yourselves from the hustle & bustle of life… will definitely revisit… if i have one comment is that the refridgerator we had was very old and falling apart, as we had brought perishable food for our stay - fridge was a critical element… aside from that, was a memorable stay & look forward to coming back!

Love the nature scene and the room is well prepared....just that night time will have bugs around your bed but no worries for that because there will be a net for u to block the bud. Just that u might got scared when u wake up middle of the night and u see the bug in front of u