Selina Cancun Laguna Hotel Zone & Cowork

Amazing experience all around. I don’t exactly remember the price of booking but I remember booking it because it was the cheapest. I expected nothing special but I was wrong all around. The service was amazing. The common areas were abundant with a large outside pool and fairly priced drinks considering the location. One of the shining gems though was the baggage storage. When we checked in we were early so they let us put our bags in a dedicated locked free room. They offered the same service at check out while we’re waiting for our flight. Of course it’s not an everything included resort but the food nearby is amazing and downtown is just a 12 peso bus ride away. Oh last thing, when we checked in early, we went to the pool deck common area and within 15 minutes of sitting and enjoying the sun the bartender came over with free margaritas and introduced himself and made sure we were comfortable within the hostel. Shout out Salvador. I gave the rooms 4 stars because the window didn’t have a screen and with the mosquitoes it just wasn’t worth opening the window.

Muchas gracias a Alonzo y Luis. They helped us check-in, learn about the hotel and make an Uber reservation at the end of our stay. Nílu hotel is on a beautiful mini peninsula cerca de la Laguna. Our room was nice and the A/C worked well. The shower water was hot and everything was very clean. We enjoyed our stay. There are plenty of restaurants a grocery market and the beach is only 2 blocks.

During our first stay, we were very satisfied and had a great experience. The Location is amazing. Unfortunately, our second visit was disappointing. When making the booking, we specifically asked whether it would be possible to stay in the same room as before (room 1103), as we had read online that not all rooms were equally good, and room 1103 had been very comfortable for us. We were told in advance that this would be possible. However, upon arrival, the room was already occupied. This was especially frustrating, as I have never experienced before that a confirmed room reservation could not be honored. The alternative rooms offered were not suitable, and no real effort was made to accommodate us. We also asked if it would be possible to book two rooms instead, as we were five people and wanted to split up. Even then, we were not allowed to pay the price difference shown on Booking.com. Instead, we were asked to pay four to five times more. Overall, this was very disappointing. We expected a much better level of service, especially considering our positive experience during our first stay.

The rooms were basic but exactly what we expected for the price. The pool was amazing and the location was definitely the best place to stay in Cancun. Spent NYE here and need to make a special mention for the food, the staff and loved to violinist. Would definitely be my #1 place to stay in Cancun. Thank you Selina, we had the best time.

The Experience Team here at The Selina in Cancun have all been wonderful! I’m grateful for the members: Salvador, Daian, Amairani, and Naomi! I just completed the Lighthouse tour which was about 1 hour long and saw beautiful beaches on the walk. Seeing the lighthouse and surrounding waters was a great experience! We waded through water and got to see the other resort pools as well. Definitely would do the Lighthouse tour again especially with Salvador and Daian! They were great guides, making sure I was comfortable and having fun!

The hostel was a good place to stay before catching our flight home. Clean pool. Good communal areas. Very quiet & not many places to eat nearby. Air conditioning also didn’t work properly in our room. They did ask us to rate the hostel to be able to store our bags after check out - not a fan of this!

I had a really nice stay at Nilu Cancún by Selina! 🌴 The location is perfect — right in the hotel zone, close to the beach and bus stops. The vibe was super chill, and I met some amazing travelers in the dorm. The beds were comfortable and had privacy curtains, which I really appreciated. Everything was clean, including the bathrooms and common areas.The staff were kind and helpful, always smiling and ready to give local tips. The pool area and coworking space were also great for relaxing or getting some work done. I’d definitely stay here again — it’s a good mix of comfort, community, and good energy. ✨

Cool location between cancun main strip and the lagoon. Great pool area. Rooms are small and no elevators for big bags was less than ideal. Staff we encountered were pretty incompetent. Took 3 tries to get the room we had atcually booked via booking.com (in pic) was nice but weird they didnt offer sheets just a bottom sheet and dovet. Service for food and beverages is slow and abit average but allgood. Just makesure you have at least an hr to order food and eat in the am.