Selina Oaxaca

Had a great stay for three nights in the standard room. Very comfortable bed, huge room and shower. Good hot water. Some noise during the day, but nice and quiet at night. The location was absolutely perfect. Excellent value for money, especially for a solo traveler like me. The staff was very friendly and helpful. The little cafe/restaurant served up very good food & coffee and impressive cocktails. I only wish the rooftop terrace was open; the rooftop views would have been amazing. And maybe a chaise or comfy chairs in the courtyard area. Loved it and would return!

Location is excellent. Just a few minutes walk to everything you'll need - the markets, main square etc. It had air con which was a massive plus. The private room was very large which gave us space to spread out which was nice. Also a very large bed. The room only has one window which looks in to the courtyard which we couldn't really open, so keep that in mind. We were only really there at night so it didn't bother us, but I can understand it would be a bigger issue for some. Due to the courtyard design of the building noise echo's very badly. It was consistently noisy throughout the day and night. Staff walkie talkies were unnecessarily loud at 6am. If you're a light sleeper this place isn't for you, even with a private room. Also a shame that the rooftop was closed throughout our stay. As our room didn't have a window it would have been nice to be able to relax somewhere nicer than the courtyard. Overall we were happy with our experience. Thank you.

Room was good usual Selina nice style. 3 stars because they keep a lot of commissions for private tour. I bought a tour realizing straight after that I had payed more the double the price of other participants who found the tour from local guide.

We have stayed at this location multiple times and will always come back. It’s in a great location and has wonderful staff. Laura is always a friendly face when we arrive and provides us with great advice. I didn’t get the other front desk staff’s names, but they are great as well, day and night.

Don't stay here. We booked a private room with private bathroom on Booking.com but when we arrived, we were given a room with a shared bathroom. We raised this to Selina and they said there is nothing they can do, the information they had had us down as a budget room with a lower price than what we paid... we showed them the proof of our booking & payment and they didn't seem bothered. This is both Selina's and Booking.com fault but Selina staff were defensive and told us to complain to Booking/ wouldn't offer to help... My review of the customer service is that it's very bad, so expect the same treatment if you get any issues. Terrace and restaurant and both under construction which wasn't advertised. The whole experience was a shame as we specifically chose this hostel/ room for the private room and bathroom option and to enjoy the terrace. We won't be staying at a Selina again.||Location is very good and cleanliness is okay but it's not worth the price at all.

Unfortunately, the showers had a musty and unpleasant smell, and the toilets didn’t always work properly. The rooms were stuffy and had no windows. But the bartenders were fun and very friendly. However, I accidentally left two rings in the bathroom, and only one of them of course, the cheaper one was returned in at the reception by the staff. The reception staff was unwilling to help me finding the other one, which was very disappointing. Checking the cameras to see if anyone else had been in the bathroom after me and before the cleaning staff was not possible because apparently they weren’t working. I’m still looking for my Swarovski ring in case someone else found it and decided to keep it!

Worst hotel experience I've ever had, avoid Selina Oaxaca at all costs. - The rooftop, prominently advertised during booking, was closed and completely non-functional. - The coworking space was also shut down without any prior notice. - Wi-Fi consistently stopped working after 9PM. - Noise levels were unbearable: loud street sounds late at night, followed by early morning construction starting at 8AM. - The shared kitchen was in terrible condition, only one dull knife and a single pan that was completely burned and unusable. - And the list goes on. To make things worse, after I complained, the staff promised a partial refund to compensate for the issues. I was told the refund would arrive within 3 days. It’s now been over 12 days, and not only did I not receive anything, they are now refusing to honor that commitment. Disappointing and dishonest experience. I would strongly recommend staying elsewhere.

Loved our stay here, room was comfortable and super close to everything! Amazing taco stand just a block away