Selman Marrakech

From the moment we arrived at Selman, we were made to feel completely at home. The staff went above and beyond to ensure every detail of our stay was perfect, and the warm, welcoming atmosphere made it truly unforgettable.||||A special thank you to Amine, who was exceptionally friendly and attentive throughout our visit. He made sure our pool day was as relaxing and comfortable as possible, taking care of everything with a smile and genuine hospitality. It’s rare to meet someone who makes such a lasting impression – he truly elevated our experience.||||If you’re looking for a place that blends luxury with warmth and personal care, Selman is the perfect choice. We can’t wait to come back!

I have traveled the world - and this is now my most favorite hotel ever - the people are amazing - the grounds are so lovingly cared for - and the horses - there is not even enough words to describe how special they are! Karima took care of our suite - and she was truly fantastic! I had the best message I have ever had - they are so skilled in knowing the pressure points - amazing experience - I can't thank all of the staff enough for being so wonderful to me - I will be back - hopefully very soon! Thank you to all!

Spectacular! Speechless. Best hotel in Marrakech hands down. Loved everything about this. The rooms were stunning, the food impeccable. The pool gorgeous. Highly recommend this is a must visit in Marrakech. The spa was so amazing as well.

- Pros: - Luxurious and beautiful hotel with stunning architecture and elegant decor. - Impeccable attention to detail and immaculate grounds. - Spacious, well-designed rooms with all expected 5-star amenities. - Exceptional dining experience with delicious food and variety. - Attentive and courteous staff. - Big thanks to Asmae who is the deputy manager for always asking how the stay is and ensuring all issues are resolved. - Cons: - Not allowed to use the indoor pool as guests, which was disappointing and frustrating - However after reaching to Asmae this was reaolved.

A beautiful hotel with some exceptional staff and stunning facilities. The food was delicious, especially at La Terrasse. Occasionally misses a beat but when we asked, action was taken. |We will be back. ||The head concierge Adil and Zeneb at breakfast deserve special mention. Both superb and very efficient.

We had an amazing stay at Selman Marrakech and couldn’t recommend it more. From the moment we arrived, the service was warm, kind, and professional ; everyone made us feel truly welcome. The breakfast was delicious with a great selection, and our room was spacious, beautifully decorated, and extremely comfortable. The sheets were incredibly soft and luxurious, which made for a perfect night’s sleep. The swimming pool was a real highlight ; absolutely stunning and the ideal place to relax. Every detail was so well thought out, and we had such a wonderful overall experience. We’ll definitely be coming back!

The staff was super friendly, the hotel is very childfriendly with the most beautiful and caring kids club. Everyone made us feel like home! Thank you so much! We will be coming back soon!

What is one of the most beautiful hotels in marrakech ( I also have been staying to the other 5-star marrakech hotels) fails on its service and follow-up. We stayed at the hotel and booked a hamman experience for each of us (45 min per person.) during our stay. A surprise for my partners birthday. Since we have experience at royal mansour, mamounia and local hamman I can compare well but even without this comparison, this one was anything but ok. To start with there was only 1 therapist for the 2 of us. She did not explain what she was going to do, the door of the hamman remained open during the session ( felt cold) and lasted 45min... for us together. This means I was sometimes literally waiting and sitting when she scrubbed my partner.. In the end it felt more a "quick body wash" because she asked in the end if she needed to wash our hair too... I immediately made a comment about this and she said that someone was sick.This was not communicated in advance. From the moment I expressed my displeasure in a polite way, the therapist became friendly but it was far from sincere and felt very fake. Afterwards I luckily only had to pay for 1 ( but honestly? the payment of +/- 70 euro p.p. was way too much for this unpleasant experience.) The fact that I had to pay only one was after I complained at the reception about this hamman experience. So it came not from them, I had to ask, which is something not ok, knowing this was 45 min per person. In the evening we booked the Assyl restaurant with the horseshow but it was cancelled due to too much wind. No problem, I can understand, but this was not communicated, we had to find it out when we arrive in the lobby and we wanted to have a drink in the bar. The lady said; we could not find you, so that's why we did not inform you. (Excuse me? maybe leave a note in the room saying you have been there and want to speak to us or ask the spa if we have an appointment, which was the case?) However, the bar was transformed into the french restaurant... the Assyl restaurant, was moved to the breakfast room, so not even inside of the Assyl restaurant due to the buffet they offer during Iftar. When we complained, this time to a lady walking around in the restaurant area, they offered us a glass of champagne the moment we ordered a cocktail sitting between eating guests... but honestly? We were not looking to get this free glass of champagne, we wanted to have a nice relaxing experience in this hotel and if something is wrong, you take the time to speak with your clients and even inform the general manager about this situation so he/she can come to speak with the guests. That's something I call: follow up. That follow up, could also have saved this negativ review. Also, when I would have found the mailadres from the general manager, I would have sent this straight to him/her. All this gave a very bad feeling about our stay. We were not looking to get something "for free", we came for a relaxing stay that's all. We understand that sometimes not everything can go as planned, but communication is everything. And above all: we constantly had the feeling that there is no one overlooking/ in charge of all this. No attention to details. for example: I mentioned it was a trip for my partner his birthday ( which they could also have seen on his ID too..) but nobody mentioned something about this, not even a small card to say happy birthday on the room. once again; I'm not the kind of person looking to get a free cake or something, but a small note would be the least you can expect in this kind of hotel where service should be the highest priority. I hope this review will wake them up because in the end the place has everything to be top. (Rooms, surroundings, deco, nice spa facilities,...) We stayed from the 17th to the 18th of march 2025.