Senator Puerto Plata Hotel

From the moment we arrived it was great, the front desk very friendly, accommodating and helpful, our room wasn't ready when we arrived but shortly afterwards we were escorted to our room with our luggage, the room was beautiful, clean and air conditioning worked well but there was a bit of a musty smell, it was on the 1st floor which we requested but I quickly decided that I wanted to be in another room maybe 2nd floor up thinking it may be musty smelling because it was on the 1st floor. So I went back to the front desk and requested a room that smelt better, they were quick to offer me a third floor room but we opted for a 2nd floor because it was just easier for us. We ended up in a closer to everything room that was as nice but without the musty smell. We are enjoying it and it's belcony very much. The entertainment is very good, lot's to do here in and out of the rain. We've spent time in the sport's bar, lobby, outside of the sport's bar, the drinks are good everywhere, the Beach snack bar is close to the beach which is very convenient and there are also bathrooms there. They serve food there as well which is great! The sport's bar also has great food, and drinks, lot's of people congregate around it because it's very social and friendly. The Beach is absolutely beautiful from one end to end to the other and the playabatcha resort seems interesting as we are able to venture over there as well. The coffee shop is awesome and the sitting area outside of it is very nice to have to enjoy with your coffee and pastries or muffins or cake, all has been very good. The pizza shop was excellent to and the icecream shop super yummy 😋 over all I would definitely recommend this resort, we're enjoying the last 5 days we've been here and look forward to the next 5 we are spending here until it'ime to go home. We will definitely be back!!

Entertainment team is awesome. Monkey and Skinny are the best. Constantly making you laugh and doing funny gestures. The beer tasted good except for the one keg was skunky. I think it was in the sun too long. Bartenders and drinks were awesome. A bit of a long wait at the snack bar so we went there when we needed a sun break. The chicken and burgers were awesome. Anne Marie in the buffet was always there to greet us in the morning with a big smile for breakfast. This was our 4th time back and enjoyed as usual.

Had an absolutely wonderful vacation at Senator puerto plata! I always book resorts based on reviews and these ones did not disappoint. The hotel is modernly updated, everything is very central and easily accessible, and staff is (mostly) kind and helpful. Big shout out to Monkey, Shampoo and Coffee who were excellent entertainment crew. Julian in the buffet is by far the best waiter we've come across, always cheerful and quick to serve. The only downfall to our trip was finding a cockroach in our bed but the front desk switched our room without hassle. Overall great trip. Will definitely be back.

This resort definitely had its positive and negatives. All workers very professional and friendly, and alot of them made very yummy drinks! Only had one wrong order from the snack bar. The pools were clean but get there early to find a chair, because they fill up fast!! Beach was nice and clean. Groundskeepers and housekeeping were always cleaning. My Room was sadly very dated in building 13 and in need of repair. We were in 1301 and our tub had paint peeling, rust and alot of mould on the walls and ceiling. The tub would fill with water as you showered and not drain, and didn't have any hotwater on our last night here. Our A/C didnt work at all , someone did come to try and fix it once we told the front desk but and it just hissed 24/7 and still did not work. No screen door for the patio, and no fan in room :( so it got very humid at night. Our room flooded with heavy rain twice and had to put towels under the door. Would come back though because the staff were wonderful but would book an updated room for alittle more money!

My wife and I spent a week at the resort for our honeymoon, and from the moment we arrived, the experience was incredible. We booked a private transfer from the airport, which I highly recommend to avoid the chaos at check-in and to increase your chances of a room upgrade. Our arrival was quick and stress-free, and it set the tone for a fantastic stay. The true highlight of this resort is the Dominican hospitality. Every staff member we encountered was warm, friendly, and genuinely welcoming. We were treated like family rather than guests. Our concierge, Starling (who goes by Star), was amazing and always available to answer questions and help with anything we needed. Domingo and the entire team at Legends Sports Bar made it feel like a place we had been visiting for years — always smiling, energetic, and attentive. Along with great drinks, Legends also offered quick snacks and a variety of sports to watch, which we loved. There were plenty of food options throughout the resort. The buffet was open three times a day and always had a good mix of familiar dishes and new things to try. At busy times it could feel a little chaotic, mostly because of impatient guests, but the staff worked incredibly hard to keep things running smoothly. For quick bites, we constantly visited Mokka for amazing coffee and sweet treats, grabbed fresh thin-crust pizza from P’Up Pizza, and finished it off with gelato just across the street. We also enjoyed the specialty restaurants, including the Japanese experience at ZAO, which was fun and flavorful, and the Embers steakhouse, which was a great à la carte dinner option. One absolute must-visit was the cigar and rum shop — Heribert took amazing care of us and helped make our last full day unforgettable. Entertainment was plentiful, with nightly shows at the outdoor amphitheater that were energetic and engaging. While there were lots of pool activities like games and foam parties, we personally preferred spending our time on the beach. The beach was beautiful and offered quieter, sandy areas further down near the Bachata section, which we loved. Vendors were friendly and respectful, and a simple “no gracias” was always enough. We also found a scenic garden pathway leading to a lookout point that was perfect for sunrise and sunset photos. Several cruise ships docked at Amber Cove during our stay, so we chose to explore off the resort on busy port days to avoid crowds. Our room in Building 2 was comfortable, well-stocked, and cleaned thoroughly each day. We experienced a couple of brief power outages and a small shower leak, but nothing that impacted our comfort. We were invited to a resort membership breakfast, declined politely, and noticed no change in service afterward. Overall, we loved every moment of our stay and would absolutely return. The kindness, energy, and culture of the people here made this trip truly unforgettable.

Been to Punta Cana and La Romana prior to trying Puerto Plata. The GOOD- Resort is beautiful and big, no issues finding chairs by the pool or beach. The staff are all great especially the ones at the sports bar. Sports bar is open 24 hours which comes in handy. The Japanese restaurant was really good to try. The BAD- The room we received was awful, had 2 young kids with us and they gave us a room far from the pool and all the way in the top corner. Room very small for 4 people, had geckos crawling all over the walls all night and mosquitos everywhere. Tried the steakhouse and there were so many flies that we ended dinner early. One thing Dominican needs to incorporate is designated smoking sections as people smoking by and in the pool is disgusting. Mexico does not allow you to smoke unless it's a designated area and those are usually outside away from guests. The entertainment staff was nice but limited events compared to other resorts. Overall a nice stay but would not come back

Was a beautiful resort! Food was good. The Legends 24hour sports bar was excellent. Staff were very friendly! The AC in the room was not great, always had hot water. Fridge was stocked daily. Room cleaned daily, no issue getting towels. It was cool to see the big cruise ships. # Drinky Drinky Happy Happy!

Beautiful resort! Lots to do! All the people and staff are very kind, blackyboy is the best! 😍Shampoo is awesome as well! My friend and I hope to come back in December! The resort is smaller which is nice you get to know the staff and they are all so kind. Some of the rooms may be outdated but everything in our room worked fine and the beds were comfortable. The food was amazing. Lots of verity and fresh fruit and vegetables were always an option. Make sure you bring a small wall block charger for your electronics as some of the plugs are inset into the wall. The resort was very clean. There is always workers about cleaning the grounds, the pool, even the bathrooms.