f1_dzy
Google
It is not an understatement to say this is one of the best guest experiences we've ever had, and one of the nicest/friendliest hotels. From personal communication before the stay, to the 'surprise' of home-cooked evening meals included, our stay was fantastic.|The deluxe suite was perfect for relaxing and feeling like a home-from-home, giving us generous space to sleep and relax in two rooms, with giant panoramic windows plus private balcony and a separate bathroom area (with huge walk-in shower), and a beautiful view over the town and lake from both living room and bedroom thanks to the modern sophisticated design and use of glass.|What really made the stay memorable was the friendly greeting from Alex and Alex 2, and Mara's great cooking for breakfast and dinner. Alex 2 deserves special credit as he was always friendly and a perfect host, as well as giving tips of the area and plenty of chat. Being a smaller hotel means the staff can really interact with the guests personally, which makes such a big difference to how the stay is perceived. We didn't have any issues, but if we had then I expect they would have been dealt with quickly and with a smile all round.|Breakfast was also amazing on the top-floor outside, with the lake and mountain view. Same for dinner - an unexpected bonus of a 3-course meal cooked for us each night (except Thursdays) - there is no menu, but we enjoyed everything offered and it was all delicious!|Tips - make sure you let them know your arrival time and ask if you want to 'book' dinner. Suites 4 and 7 seem to be the best in terms of position and privacy. Don't drive into town; it's a steep walk but there's a path with steps which we preferred to the road.|Not really anything to find negative, although the bed was a bit soft for me (subjective, as many people prefer this). Don't let the lack of air-con put you off in the summer, as there were large windows to open and the area was mostly quiet, plus there were fans in the room.|I can imagine the atmosphere in the winter for the ski crowd is also very friendly and warm. In the summer we found it to be the perfect base to explore locally and further afield in the area. We had a car (easy parking in the hotel garage), but it's not far to the train station also. Alex kindly lent us some walking sticks for the mountains, so we didn't need to bring our own.|All in all, one of the best stays we've ever had, and highly recommended.