Sascha H
Google
This is for the Owner, explicitly, because the staff is friendly, helpful, and very polite at any time,
Dear Owner, For 2 nights we stayed in your hotel and we are happy not to come again. If you think that making a profit is the only thing you need to think about, then you are completely wrong. The following points lead to my rating. In detail, please read 1 to 5:
1. Yellowish blankets, bed linen, pilliw covers and towels are not what a guest expects. Pick a proper laundry, not the cheapest maybe and let them use some bleach, which also helps to remove stains because there are a lot...
2. A room for two people should have towels for two people, not only for one person.
3. Towels with holes are unusual for good Hotels, so why you do not replace them?
4. The walls need paint from time to time, painting costs a little bit of money but calms down guests, bc stains always tell a story.
5. Hallway carpet...that green thing on the floor...I guess it was a carpet, bc it has more holes than a swiss cheese, it needs a renewal.
I can also provide some pictures if you want.
Please fix these points, and your hotel looks much much better and more professional.
Thank you for your time!
Best regards,
Sascha H