SEPHORA

I’ve been coming to this Sephora location since I was a young girl, and I can honestly say I don’t recall a single truly bad experience here. The employees are consistently kind, lively, and eager to help — every time I walk in, at least one team member asks how they can assist me. The energy in the store is always welcoming, and it’s clear the staff genuinely enjoy what they do (and their makeup is always beautifully done!). Today I came in for a color match, and the associate who helped me not only matched me perfectly but also took the time to educate me throughout the process, which I really appreciated. I just wanted to finally take a moment to share how much I truly love this location and the consistently great experience the team provides.

This is not rlly abt any issues with the store itself but with a worker. So I don’t the remember the young lady’s name but its was a relatively young white girl with blonde hair. This lady needs to watch out how she gets people to sign up for credit cards. She asked me if I wanted a discount on my purchase and said yes. What she failed to mention is that I was signing up for a damn credit card. I thankfully noticed right away and asked her about it and she confirmed that it was a credit card application. She then has the audacity to get upset and breathe hard and roll her eyes when I declined the card. Maybe next time make it CLEAR that you’re talking about a credit card. Not just a regular store account like every other store has. Y'all can’t be playing with people’s credit and money like this just to up your sales or get points within the store. Yall are gonna get sued and it’s gonna be that little girls fault. Thats all.

My beauty advisor, Pierre, was amazing help. He was very knowledgeable, consistent, and friendly! I left with all the best products for my skin, and a fun experience. I definitely will come back and seek for his assistance. Shoutout to Pierre, give this man a raise 🙌!!

My beauty advisor Kallen was AMAZING! She was so friendly, kind, and incredibly knowledgeable. She’s a true girls’ girl ! she made me feel like we’d been lifelong friends even though it was our first time meeting. Her energy and expertise made the whole experience fun and effortless. Truly one of the best associates I’ve ever interacted with!

I just left Sephora this just happened , I walked in and went to the rhode section and I didn’t see the blush Shade that I was looking for and I asked the first worker I saw and i asked her if she could please check if they had my shade and she said no what we have is there nothing else , she said that with a terrible attitude and not seemed very helping and then my mom told me to ask someone else just in case and someone else did help me and found my shade so very disappointed with the workers , they seemed grown like around 40s to be acting like that and with that behavior. Will not be returning and just going to the Kohl’s Sephora.

I recently visited the Sephora at Woodland Hills Mall . I had a wonderful experience . I highly recommend Pierre , Pierre was very knowledgeable and very patient. Helped me out with my foundation and gave me a lot of helpful tips. Thank you Pierre for helping a sister out , will see you soon !!

I usually have a good time at this Sephora, but today at check out, the employee, PIERCE ignored me for a good minute while finishing another conversation with another employee. And when I arrived at the front, he was blatantly rude towards me while I was struggling to pull up a barcode for my discount. He instantly look annoyed and pressured me into hurrying up and told me to speak louder very rudely. I understand that it was a busy day but it was very offensive to me to be demanded to do something in a rude tone. I couldn’t get it up in a good time and I left with my purchase really sad that I was pressured as a customer.

Had to come in this past Sunday for a Makeup Lesson. I've been having trouble with my foundation being patchy on anything I use (primer/moisturizer/bare skin). Haylee was assigned to be my artist. She was incredibly educational, and I learned alot about what I had been doing right and wrong in my skin care/makeup routine. Haylee went above and beyond in helping me; we tried multiple products with mixed results, but in the end she got my skin looking much better than I was getting. I know she wasn't happy with how my skin turned out, but I was. She sent me home with products to try in my spare time to help me make sure I look my best on my wedding day. Haylee, girl, if you're reading this; THANK YOU. Here's the products that ended up working for me; The Alto moisturizer you reccomended The exfoliating pads (I THREW OUT that Saint Ives!!) Huda beauty primer The Fenty foundation (only on my nose. My elf foundation oddly looked better on the rest of my face). If you're needing a consultation/lesson, book with Haylee. She's amazing at what she does.

So, I've never been in a Sephora store until recently when a friend of mine took me and boy am I glad that I went. The store is similar to Ulta but somehow the feel of Sephora is friendlier and more personable. Walking into the store you can see that they have similar products available for purchase--hair, makeup, skin care--but the employees here seemed friendlier and happier which made me want to spend more time looking around. Since I have never been to Sephora before my friend suggested we both get free makeovers and that was so much fun!! Even the makeover experience was better then the one I've had in the past at Ulta. I didn't feel rushed or pressured to buy anything and the lady took her time to talk to me and that made the experience of getting a makeover so much more fun. I ended up leaving with some eye cream and signing up for a rewards card that scores me points for my purchases and snags me some pretty cool gifts during my birthday. I will definitely be switching my beauty shopping to Sephora from here on out. Huge shout out to my friend Michelle for hooking a girl up and changing her life, lol!

not sure about this place after reading the reviews. dirty unfriendly not professional all red flags for me. i will just let the good lord lead me to another choice.

Nice store. Professional. Good selection. Helpful. Offer to make samples in fragrance for you to try!

Fashionable high end cosmetics for the lovely lady in your life. Though they also sell assorted things for gentlemen. I spotted a few rather spendy perfumes and colognes - do you really want to spend upwards of $50 to smell nice? I guess people do. We did manage to pick up exactly what the Mrs was looking for. She's a huge fan of Sephora and this one had a few lines that were not available in the one closer to home.

I loved my eyebrow lady I forgot her name though will reschedule a new appt she's funny and nice. I might tint my brows as well because she offered me this service.

I love Sephora, but I love them even more when they have a good sale! Some of the items are extremely pricey, so when they have good deals you better jump on it. I love their "mystery grab bag" event online. You get a free bag full of 5 or more deluxe sized samples with any order online. Sometimes the deluxe sized samples end up being full size items, so it's hit or miss but free samples are always fun. This store can be a little crowded on the weekends and during holidays, it's mainly due to the layout. They purposely put several racks in a pattern that makes it impossible to leave the store. Fun to look around it, but if you're going in for something specific you might get trapped. I recently found out where the clearance section is (turn right inside the doors and it's along the end caps facing the fragrances. I say that b/c I didn't notice if it was men's or women's on that side) so that helped on my last trip. If you haven't tried any of Sephora's nail stickers, you need to. Some of them are basically extra sticky nail stickers (the ones by Minx), but most of them are made of real nail polish that can be removed really easily. They have a ton of cute designs to suit anyone's style, and they can be applied in just a few minutes without any drying time. The staff here is really hit or miss. They're either in your face wanting to help you find things to buy, or they ignore you. The management is nice, but sometimes the cashier staff has attitude. Oh well, like I said it's hit or miss. That is honestly why I like buying my Sephora goodies online if I know what color, etc. that I'm looking for. Sometimes I just don't want to mess with the mall crowd.

I'm absolutely mystified that I've never reviewed Sephora, one of my favorite stores in the whole world! How is that possible? I've been shopping online at Sephora for years. And whenever I would go out of town I'd see if the city I was visiting had a Sephora and eagerly make a pilgrimage. So when Tulsa got one, I was of course over the moon! Finally I could browse whenever I wanted to. Online ordering is great but it's really hard to tell makeup colors when looking on the web. Sephora is a go to beauty destination for new products and old classics. Hair, skin, nails, perfume, make up...it's better than a candy store for me! My husband calls it my Mr. Bulky's. The helpful associates will make you up a sample of just about anything your heart desires, and Beauty Insiders earn reward points toward deluxe samples and get a free birthday gift. The store also has periodic special events and offers makeovers. High level Beauty Insiders get first crack at brand new products. All in all, if you're a product junkie Sephora is the place to be.

I shop and spend money at Sephora quite a bit. I am a VIB member and I went to get my usual tarte water foundation. The main Sephora was out of my shade and I planned to go to the one in JCPenneys to see if they had it there but I was going to browse around in the main one because it's bigger and has more product. These ladies were on my back the moment I walk through that door. There always behind you and seeing if you're stealing something, I don't need to steal I'm obviously very loyal customer. When I went to the JCPenney's Sephora the lady was super nice and I had a +50 point code that wouldn't Go through so she called the mainline and ask them if I could bring in my receipt after I left and have them add it to my Sephora account so I can get those +50 point. But of course they said they couldn't do that, The sales lady in the JCPenney Sephora Got off the phone with them and said she was so sorry she knows that they can do that but told her that they couldn't do it. I told her that was fine and after I left I called Sephora's 1-800 number and the nice women over the phone gave me my points AND doubled them for my trouble. This store is ridiculous, those ladies need to get their noses out of the air because they are acting like they are some big shot. I order online from now on because of how UNPLEASANT this store is. ***NO STARS***

I love Sephora it's where I pretty much buy all my makeup, I'm a VIB member and spend allot when I come, Today I came in 8/12/17 because I specifically looking for the Tatcha set online it said it was available in store, and I wanted it now so I decided to pick it up in the store instead of waiting for it to be delivered, when I walked in I was greeted by a young later I proceeded to walk to the back of the store where the facial creams are as I was walking a noticed an older woman watching me, I was talking on the phone while I was in the store, when I got to the area I needed she ran up on me and was like you need me to get something for you, she basically ran up on me like I was going to steal something, it was just plain rude I hung the phone up and told her no I could find it myself I proceeded to look for what I needed unfortunately they only had one of the items, the woman proceeded to watch me, it was just rude so I left, I ended up ordering what I needed online now I just have to wait, worst customer service I have encountered. Will not be back to this location, super unfortunate.

I like this place but it is my second choice next to ulta bc they don't carry as many brands as ulta and their rewards system sucks in my opinion bc it's useless unless you spend hundreds there where with ulta the points can be redeemed for cash value toward purchases pretty quickly. I feel the girls that work there look down on some of the shoppers that come in while others are very helpful. The makeup artists will do your makeup before you buy anything to see if you like it which is good. Just keep in mind, the lighting on the store is manipulated so you look better than you actually do once you step outside into the sunlight.

Sephora as a company is obviously good (maybe not ethically but the products are) but I hate going to the store. I only go to the store to get samples and return stuff, I do all of my shopping online. Their lighting is god awful so you won't know for sure if a foundation suits you until you try it at home. And the workers there can be so rude. I've had some nice ones but most of the time I'm treated like I'm stupid and trash. I feel looked down on and I hate that.

I've been shopping at sephora for years both online and brick and mortar. The experience at this one was by far the best one I have ever had. Super charming and helpful staff that really worked as a team to find what worked for me.

I used to dislike visiting this store, because the workers often make you feel unwelcome, but ever since our friend, Damon started working here, it has really been a great store to stop in. He always makes us feel like family, and he is always super knowledgeable about the products and current sales. Next time you stop in, ask for Damon, and you are in good hands!

The employees in this store are rude and nasty! I watched a employee do someone's makeup and turn around and use the same exact makeup on someone else minutes later! I will be letting someone higher up know.

I LOVE Sephora--even more so now that I have moved to Tulsa and it's one of the few places where I can get the makeup brands I love. I try to shop at this store whenever I want to buy something so that the store gets the sale. Unfortunately, the last few times I've been in, they have been completely out of whatever I have wanted. This is not a one-time thing, and even when I have checked back with the store a couple weeks later, they still don't have it. And these are items that are fully available on the Sephora website. The salespeople are very nice and always offer to order whatever they are missing for me. The thing is that I get free shipping for ordering online plus a ton of samples that I wouldn't otherwise get from shopping through the store. Another option is for me to order from Neiman's, where I get free shipping and don't have to pay tax. I really have zero incentive to go through the hassle of ordering through the store. I have read that Sephora's restocking priority makes it so they restock JCP Sephoras first, then online, then the stores. I actually believe it because every time this store's been out of something, I go to the JC Penney's a few doors down and if they carry that brand, they have it.

I've been to many Sephora locations, including some of them inside JC Penney stores, but those are never nearly as nice or full-service as the larger sized mall stores. This is a nice one, rivaling my favorite in Rogers, Arkansas. I found the staff to be very friendly and helpful, but also willing to let those of us who know what we're looking for "have at it". My visit was at the onset of the holiday season and shelves were packed. Very festive environment in this store!