Sercotel Las Casas de los Mercaderes

To feel at home, is the simplest way to explane coming to Sercotel Las Casas de los Mercaderes. Beeing M in the lobby ( I promished not to mention her name) or, lovely Loli taking such good care of the brekfast. Wonderful location, wonderful staff.... and balcony doors that open up nicely. Not to be locket up in total aircondition. I love that.

The rooms are spacious enough, the breakfast is good, and the location is excellent, very close to the Alcazar, the Cathedral, and the Setas. During the night, there was a noise in the room coming from the air conditioning pipes of another room (as reported by the maintenance person). However, upon complaining, they changed our room. The shower leaked water outside, as the glass shower enclosure had no door and only partially covered what was necessary to prevent the floor from getting wet.

The staff at the hotel were very friendly and helpful throughout my stay, which I really appreciated. However, the room itself was quite noisy — every time someone in a neighboring rooms used the shower, the sound was loud enough to wake me up. This happened regularly from around 6 a.m. until midnight, which made it difficult to get a good night’s sleep. The hotel would really benefit from better soundproofing between rooms. Overall, great service but unfortunately not the most restful experience.

Great location in central Seville. We just had a room for 2 nights so didn’t eat breakfast there. Super clean and functional. The only downside was a slight undertone smell of drains - but I think that was just the position of our room which was below street level (with its own little courtyard), and no windows

The room was big and clean. Everything worked. The dining area is gorgeous. Check in was smooth. The location was excellent. Good breakfast. Breakfast attendants were all lovely. I wish I knew we were getting a wall view for the rate we paid. It wasn't clear in booking platforms I used -booking.com and Qantas hotels. We were not a fan of wet bathroom either.

A very comfortable hotel in a great location near the major attractions of Sevilla. The staff is very courteous and helpful. The breakfast provided was very good with a great variety of foods. During our stay, vehicle access to the hotel was limited by street construction. This was a significant incovenience, but not the fault of the hotel.

Reception staff were great. Had a small issue with cleanliness with our bathroom and staff quickly took care of it. Very efficient. Stayed with our dog and they gift you a small doggie goodie bag, wich was very cute and thoughtful.

Just stayed here. Such a lovely relaxing boutique hotel perfectly situated in old historic town area - central to everything you want to see. Few minutes stroll away from Giralda, the Alcazar, loads of restaurants and Calle Sierpes for shopping. Rooms are quiet, cool, spotlessly clean and beds reasonably comfy. Buffet breakfast has lots of choice, and seated in a covered courtyard under a stunning stained glass roof. Never felt rushed or stressed here at all. The thing that makes this hotel so nice, are the friendly, helpful staff. Everyone was so nice and made us really welcome. 24 hour concierge team gave us lots of recommendations and advice which made our short break go smoothly and enabled us to really explore Seville. Great experience. We cannot wait to come back for second visit.

Best sangria EVER , we had tapas for lunch ... Everything that we ordered was just amazing . Service is incredible