CarolynepkG
Google
Stayed a week here on a much-needed solo holiday. Turned out absolutely perfect. The ambience was beautiful, peaceful, and exactly the quiet atmosphere I was looking for. Everyone was warm, kind, and genuinely attentive.||The buffet was tasty, a great mix of international and traditional dishes, I loved everything I tried. I never tried the à la carte restaurant. There was so much variety with the buffet, and the à la carte seating didn’t really appeal to me. Instead, I preferred sitting facing the ocean, enjoying my breakfast and dinner with the sea breeze — it was truly wonderful.||The hotel’s closeness to the ocean made it even more relaxing. I had my peace the entire time; no stress, no disturbance, just calm and comfort.||It’s almost impossible to mention specific names because truly everyone was attentive and professional. But I would definitely like to highlight and recommend Grace Muriuki at the spa and my wonderful chauffeur Khamis Mbwana. Their service was over and beyond 💖💖 ||I’ve stayed in several Serena Hotels before, and this was my second time in Mombasa, but this experience was one I truly loved. Thank you for making my stay peaceful, refreshing, and memorable.