Serena Hotel

I had a wonderful stay at this hotel and was impressed from the moment I arrived. The front desk staff were warm, professional, and made check-in quick and effortless. The overall environment of the hotel is calm and welcoming, with a design that balances elegance and comfort beautifully. The lobby and common areas are tastefully decorated, creating a relaxing atmosphere throughout the property. My room was modern, clean, and thoughtfully designed, making it a pleasant place to unwind after a long day. I truly appreciate the attention to detail and would highly recommend this hotel to anyone visiting.

Serena Hotel truly defines luxury, comfort, and world-class hospitality. From the elegant ambiance to the exceptional service, everything is perfectly managed. The staff is professional, courteous, and always ready to assist with a smile. The rooms are beautifully maintained, and the overall environment reflects class and serenity. An outstanding experience every time highly recommended for both business and leisure stays. Dawat Restaurant offers an exceptional dining experience with authentic flavors and impeccable service. The food quality is outstanding, with rich taste, perfect presentation, and a wide variety of delicious options. The ambiance is warm and elegant, making it ideal for family dinners and formal gatherings. The staff is attentive and professional, ensuring a memorable experience. Truly one of the best dining spots in the city. Rakaposhi Restaurant is a fantastic place for food lovers who appreciate quality and taste. The menu offers a great selection of dishes, all prepared with fresh ingredients and excellent flavor. The service is quick and courteous, and the atmosphere is comfortable and welcoming.

Serena is my favorite hotel in Islamabad. I regularly stay at the hotel. It is an iconic place with splendid design and decor. The staff are amazing, friendly and helpful. The internet connection excellent a must for people working. Food is good and reasonably priced. Serena has ambiance and style worthy of inclusion of top hotels of the world.

Serena Hotel Islamabad is undoubtedly one of the most prestigious and well-known five-star hotels in the country. From the architecture and ambiance to the security and overall environment, everything reflects luxury and international standards. The staff is generally professional, the atmosphere is elegant, and the hotel maintains a strong reputation both locally and internationally. However, one consistent concern has been the food quality. On multiple occasions, after dining here, the standard of the meals did not meet expectations associated with a hotel of this caliber. While presentation is usually impressive, the taste, freshness, and overall quality sometimes fall short of true five-star international benchmarks. Unfortunately, this has led to discomfort and concerns after meals, which should never happen at a hotel of this level. Given its reputation and pricing, expectations are naturally high. Improving consistency in food quality, freshness, and kitchen standards would significantly enhance the overall guest experience. Overall, Serena Hotel Islamabad remains a top-tier property in terms of facilities and prestige, but there is definite room for improvement when it comes to culinary consistency and food standards.

Contemporary, elegant, and truly exquisite — the moment you step inside, the ambience feels grand and uplifting. It’s refreshing to see a property that still preserves such a classic, timeless charm. The beautifully crafted furniture with its royal upholstery, the high ceilings adorned with intricate woodwork, and the walls showcasing remarkable artwork all come together to create an atmosphere of refined luxury. The rooms are exceptional — spacious, tastefully decorated, and enhanced with rich wooden furnishings and well-balanced colors that make the space feel warm and inviting. Every corner reflects thoughtful design and meticulous attention to detail. The hotel’s facilities are equally impressive. The lush landscaping, serene garden pathways, and perfectly manicured lawns add a sense of tranquility to the overall experience. Whether you’re relaxing by the pool, enjoying the spa, or simply strolling through the greenery, the environment feels peaceful and beautifully maintained. While the food has room for improvement, it still remains enjoyable, and the dining atmosphere is pleasant. The service is commendable — the staff is responsive, courteous, and genuinely eager to assist, which greatly enhances the stay. Well done, Serena! Your commitment to maintaining such high standards of hospitality, design, and environment truly sets you apart. Keep it up!

An excellent hotel that truly exceeded my expectations. I really enjoyed my stay at the Islamabad Serena Hotel. The service is of the highest standard, with very professional and attentive staff. The food is exceptionally delicious and well presented. Everything was perfectly organized, creating a very comfortable and pleasant atmosphere. I highly recommend this hotel to everyone looking for quality, comfort, and outstanding service.

The buffet at Serena Hotel Islamabad is outstanding, offering a wide variety of delicious local and international dishes. The live food counters are a real highlight, serving fresh, flavorful food prepared right in front of guests. The ambience is elegant, peaceful, and truly luxurious. Most impressive is the hospitality, the staff is courteous, attentive, and highly professional, making guests feel genuinely welcomed. The chefs and live-counter staff deserve special appreciation for their skill and warm service. Overall, a refined and memorable dining experience that is highly recommended.

Had a wonderful stay at Ramada by Wyndham Murree. The hotel offers beautiful mountain views and a very peaceful environment. Rooms were clean and comfortable, and the staff was very professional and cooperative. Overall, it was a great experience and I would definitely recommend it to anyone visiting Murree.