Serena Hotel

I recently had the pleasure of staying at Sarena Hotel, and it truly exceeded all my expectations! From the moment I arrived, I was impressed by the warm, welcoming staff who went above and beyond to ensure my comfort. The rooms are spacious, beautifully decorated, and spotlessly clean, offering a perfect retreat after a long day of exploring. The amenities were top-notch, and I especially enjoyed the delicious breakfast options each morning. The hotel’s location is also perfect – close to key attractions but still peaceful and quiet. I highly recommend Sarena Hotel to anyone looking for a luxurious, relaxing experience. I’ll definitely be back!

Reference for Nouman - Front Desk Staff, Serena Hotel Islamabad||I am pleased to provide a professional reference for Mr. Nouman, who has served as a front desk staff member at Serena Hotel Islamabad. Throughout his tenure, Nouman consistently demonstrated professionalism, excellent communication skills, and a customer-centric approach.|He has always attentive to guests' needs, ensuring that each interaction was seamless and friendly. His ability to handle inquiries, resolve issues efficiently, and maintain a calm and positive demeanor, even during busy hours, made him an invaluable asset to the team.|Nouman possesses strong organizational skills and an in-depth knowledge of hotel operations, allowing him to navigate both guest services and administrative tasks with ease. He handled bookings, check-ins, check-outs, and guest requests promptly, always going the extra mile to ensure guest satisfaction.|His ability to connect with people, his reliability, and his dedication to providing excellent service are traits that truly set him apart. I have no doubt that Nouman will continue to excel in any role he takes on and will be an asset to any team. ||He surprised my wife on our special occasions with some great flowers. Which she really appreciated. We got some cherished moments in the garden outside. Along with some timeless photos. God bless. ||Other members of the staff are really nice and professional also, Sana from the operations department has our room setup with some special cookies, flowers and treats. Mr Saleem from Security does and amazing job maintaining the hotels top notch security services. The entire staff of waitress and waiters in the main dining area are so friendly and welcoming. The main dining was always so clean and spotless. ||The hotel is a special and beautiful resort. The food and buffet is always fresh and delicious. So many options. I recommend Serena Hotel Islamabad to anyone for around the world. It’s a safe and peaceful home away from Home destination. The only thing I would recommend is to add in a room with a home theater projector system where guests can go and watch movies in a home theater setting. ||Thank you for such an amazing experience (Serena Islamabad Team). ||If anyone has any questions about our experiences. Please feel free to contact us. (Mashallah)||Alhumdulillah. ||Sincerely,
|Mr. Mohammed Noman & Mrs. Misbah Noman
|Security Innovations & Home Automation Chicago aH

This was one of our best trips in years. An amazing place of natural beauty with this beautiful living space. The hotel, resort and restaurant were top class. The villas and executive lodges were 5 star. They were more like luxurious homes then hotel rooms. The food was amazing as well and the views from all over the resort are just breath taking. There was so much to do for anyone with young children or teenagers even.

Best hotel in Pakistan. The ambiance, grandiose, decor, furnishing and service are absolutely world class or better. Rooms are tastefully furnished with great woodwork. I love the chandeliers and so many light fixtures spread across the hotel. Live ethnic music adds to the fantastic experience too. The only flip side is that their food taste is 3 out of 5. Other than that, it is way too good.

Our stay at this hotel was truly exceptional. The hospitality was impressive, with professional and courteous staff ensuring a wonderful experience. The hotel's location is remarkable, making it a convenient and pleasant choice. The food was not only delicious but also maintained high hygiene standards. Overall, a fantastic experience!

This was one of our best trips in years. An amazing place of natural beauty with this beautiful living space. The hotel, resort and restaurant were top class. The villas and executive lodges were 5 star. I would love to recommend seren

That sounds like a great review! Here's a breakdown: Positive points: 1. Cleanliness: Rooms were "spotless", implying high standards of hygiene. 2. Comfort: Rooms were "comfortable", suggesting a pleasant stay. 3. Staff: Described as "attentive" and "professional", indicating excellent customer service. This review suggests that the establishment ( likely a hotel or resort) excels in providing a clean, comfortable, and welcoming experience for its guests!

I recently spent a day at the Serena Hotel Islamabad with my family, and it was an absolute treat! We stayed in Deluxe Rooms, which was incredibly comfortable and luxurious. The rooms were tastefully decorated, with plenty of space to relax and unwind. We were blown away by the hotel's amenities - the fitness centre, spa, and outdoor pool were all top-notch. The gardens were also beautifully maintained, providing a peaceful oasis in the heart of the city. The food was amazing, with a huge breakfast buffet that catered to all our tastes. The staff were super friendly and attentive, making sure we had everything we needed. Overall, our day at the Serena Hotel was a fantastic experience. It's the perfect spot for families, couples, or business travellers looking for a luxurious and relaxing getaway. We can't wait to go back! Heads-up: You need Google Maps' directions for the main entrance is closed due to Road Works. At night, you may get discomfort owing to the "beep" sounds of heavy machinery avoid reserving rooms with windows facing main entrance/construction site.