Serengeti Serena Safari Lodge

Our stay at the lodge during our safari was truly exceptional. What made the experience even more memorable was the staff. They were consistently attentive, friendly, and genuinely committed to making our stay perfect. I especially appreciated how thoughtful they were about my dietary needs, especially the chef Daniel. Living with celiac disease can make travel challenging, but the team went above and beyond to ensure that every meal was safe and satisfying. They prepared gluten-free options with care, double-checked ingredients, and always reassured me that my well-being was a priority. Thanks to the combination of remarkable design, comfort, and truly exceptional service, this lodge became one of the highlights of our trip. I would wholeheartedly recommend it to anyone looking for an unforgettable safari experience.

We stayed there during our self drive safari around Tanzania and had an amazing time. 5 star service, 5 star amenities and an amazing view from the pool. The room was also amazing (room 2), spacious and very comfy. Views from the room balconies were magical. The staff was also extremely kind and we had an amazing self drive safari with Steven and also we did the nature walk with a ranger and guide which was also a highlight and we recommend 100% Overall an amazing place to stay! Maybe the only thing we did not like were the prices of the Pina Colada at 20 USD which is crazy 🤣 (same price as Switzerland!!) but hey you are in the middle of the most beautiful national park in Tanzania so why not. Drive to reach the hotel was long but worth it! Elephants, buffalos giraffes and many other wildlife just minutes from the hotel!

The service was great, all the stuff are very friendly . me personally I would like to have an AC in the room, but it was very clean , nothing is missing. The view is amazing. I recommend it 100%

Great location . Buzzing atmosphere. Great value for money. Beautiful views from the rooms and terrace .|Lembris and John were great in sorting out our special meals by going out of their way .|All other staff were very friendly and helpful.

We stayed at the Serengeti Serena Lodge for part of our safari, and the accommodations were wonderful. However, the next day, we were in a tragic, fatal car accident in the middle of the Serengeti, and the Serengeti Serena Lodge, despite us being paying customers, provided absolutely no help, were not willing to engage with the situation, and refused to send a car or even try to find someone dispatch an ambulance to help us. The level of apathy displayed was shocking. So, while the facilities were nice and the drinks were good, do not expect these people to provide one single ounce of assistance if you are stranded at the time you need it most.

We stayed at the Serena hotel Serengeti in August 25 as part of a safari tour. It is a remarkable hotel and we would highly recommend. The rooms and bed are extremely comfortable. There is no air conditioning but it’s not necessary given the altitude. The food is extremely good - even for people with dairy or gluten allergies. This included incredible braised lamb, which was just one of many options over the nights. The staff are exceptionally friendly, even among Serena hotels. They feel genuinely passionate about meeting and engaging with guests. There is even an on-site doctor who was called several times in the evening to support guests for a nominal USD fee. The location requires guests to ring reception to get an escort after dark to and from their rooms to the main hotel, due to potential encounters with animals - we saw buffalo, but it’s not unheard of for hyenas etc to wander into the premises. Highly recommend!

I had an amazing experience here. The staff is great, especially Grace Uhan. She’s a chef that makes delicious pasta for you on the spot. She’s kind and it always brightens my day to see her smile and chatting with her. Grace is a gem of this Lodge!

An excellent choice when going to the Serengeti. Amazing food choices/variety . Warm staff and good rooms . The view is beautiful. Would highly recommend . Definitely take a dip on the pool overlooking the Serengeti.