Servotel

The furnitures in the room was in very poor condition,carpet was dirty, room dark and smell of humidity . AC was not cool enough could not adjust thermostat, broken night lamp and bathroom fixtures . I had some of my hair products taken when housekeeping entered my room the very first time to clean it had to resort to not having my room clean for the remaining of my stay . Good luck as delicious though and front desk employees were very kind and proffessional. Great location minutes away from airport

Thanks Servotel for your service during my last stay. Overall, recommend hotel based on location and front line staff support. The rooms here are a bit aged and might need a little refreshing (wish beds were a bit more firm). The location is great - directly across from airport - with good security and nicely groomed property. The restaurant and bar staff aim to please and service is good. However food delivery times can be a bit long (typically 45 - 60 minutes). Gym, pool area and common areas are available and ok.

I'd like to thank Servotel and their team for a great experience. It usually the go to hotel when staying near the airport. The customer service was great and thank you to Ms. Tara for handling my parents' reservation and ensuring they arrived and departed safely. I will continue to refer this hotel to my family and friends. I've been coming to this location since 2018.

It's pretty clean, and the food is awesome. Good. The room is really good, nice. If you are in stock in the city, I recommend that hotel just a little costly.

Great location and good security. Food is good, but coffee is just ok considering how good Haitian coffee can be. My room was fine aside from weak A/C unit.

I gave this hôtel à 2 stars review because of two things and one person. The service provided by Jessica and the young man at the front desk was exceptional with great attitude. However, at the bar Kimberly was the worst in customer service and attitude I have ever come across in my 10th visit to this hotel. Her attitude overshadowed the great service provided by Jessica and the young man at front desk.

I stayed there for 3 days. The services provided by the staff were great, the location is perfect in case of an emergency you can get to the airport on time but the room was filty the sheets the pillow cases need to be changed because they lost their color thetly dont appear white they are discolored. Please see attached pictures.

Overall, everything was fine but there are some improvements that they need to work on. It's a very cozy place to stay, I love it. The food is spectacular, and the personnel of the kitchen are working very hard to please you, the service was impeccable, Thumbs up!!