JestelleL
Google
Had a really bad experience there. I was trying on clothes, deciding which sizes to get since I'm in between sizes. It took me a while, but there was no queue at all. While I was in the fitting room, the staff called out to check if everything was okay, but I wasn’t sure if they were talking to me or the lady next to me, so I didn’t respond.
Out of nowhere, a tanned staff member with puffy hair suddenly opened the curtain, giving me a shock! I was really disappointed. You shouldn’t do that you should at least open and peep in before opening.
When I finally went to make my payment, I asked for new pieces instead of the display pieces. I showed the staff exactly which four pieces I wanted (two identical sets of FC in different colors), yet she still managed to give me the wrong item! She handed me leggings instead of shorts, but luckily, I spotted the mistake at the cashier. I told another staff member, who then shouted to her colleague to get it changed while I sat and waited.
Once it was supposedly fixed, I approached the cashier again and asked if everything was correct—specifically if I was getting the shorts. She said yes. GUESS WHAT?? When I got back to my hotel and started packing my luggage, I realized they had made the SAME mistake again.
The worst part? I couldn’t even check my purchases properly because they use a tablet for payment—there’s no indicator, no verbal confirmation from the staff, and no physical receipt. NOTHING.
Such a terrible experience…
