Javiera Mendoza Valdés
Google
I am very disappointed with this hostel. First of all, it is not located in Sorrento. You need to take a bus to get there, and it only comes every 30 minutes ish. The bathrooms were always dirty and all the showers were blocked.
They don’t rent towels, they only sell a beach towel for €6, which is not very useful. The air conditioning turned off every night, even though it was very hot. Our room also didn’t have one of the curtains, so we woke up around 6 AM every day because of the sunlight. There were no hangers or places to hang our clothes.
One of the guests in our room had something stolen, which made us feel very uncomfortable and unsafe.
The only positive things were the friendly and helpful staff, the included breakfast, and the fact that the water was very cheap. Unfortunately, that was not enough to make the experience good. I would not recommend this hostel.
Update: It’s so sad that you cannot take a bad review and only make excuses, I’ve stayed in more than 30 hostels around the world and even lived two times for longer periods and yours has been the dirtiest, of course there is dirty people everywhere but you must take responsibility as owner to maintain the facilities. Just making excuses and handing over the responsibility to your guests instead of taking it as an opportunity to do better and improve your service in a place that there is not much budget accommodation in the area.