Philippa Brennan
Google
BED BUGS. Edit: woke up this morning with bites all over my legs and I could see black stuff on the bed. After seeing the other reviews was a major concern, I checked the mattress when I got here and couldn't see anything, and I didn't seem to get any bites the first night but apparently they can take time to appear. I've travelled globally and this is my first bed bug experience. 😭
Everyone I implore you to read their replies to the bad reviews and ask yourself is this the kind of place you want to stay or the people you want to deal with. They call you crazy and a liar. That is not normal. They do not address the 12 beds in a room advertised as 10, because it does not suit them. They say the air conditioning was working....there was literally a red error message on the machine, no assistance was offered. The 1 star review is left because there is nothing else to be done....the staff will not listen, help or engage.
I was in the room Serenity and bed number 7, it was the 10 bed female dorm ensuite.
Also the room was sold as 10 beds, but they were super generous and shoved another 2 beds in there! So 12 in a room advertised as 10. 🙃
The air conditioning stopped working on my second night and I found it hard to sleep (I thought one of the other girls turned it off). I reported it on the third night and he said it's broken and that's it. I asked about any fans and he said no. I asked about any discounts and he said no, they don't advertise AC (they also did advertise only 10 beds but okay).
The whole encounter which was just so damn rude, it was the guy on crutches. He was probably ignorant to the wrong person and that's how he got them in the first place.... But yeah he didn't listen, he didn't care, and he didn't engage. He just stopped answering me and turned away..... There was another girl there from a different room so it's obviously a building wide issue.
Anyway they don't provide towels, they offer to sell you like a scarf for €6, which is wild?? I declined. Like not being able to get a towel somewhere is insane, I've literally never come across this anywhere ever.
Anyway breakfast also laughably bad, I saw they came for someone else who said this but guys trust me, it really is super grim. It's literally like a bowl of that tinned fruit salad, like 2 cereals, 2 weird prepackaged items, a watery substance advertised as orange juice, and some coffee. They did have a croissant which tasted like the oven ones you buy in Aldi, that was salvagable to grab and go.
There's no fridge or kitchen so without the AC you're gonna need to try keep cool with your room temp water babes 🥲
Showers were okay to be fair, a bit of a smell in the drain every now and then, but clean and pressure/temperature was fine. the no toilet seat thing was fine, I'm kinda used to it now as it really is the standard here for some reason.
Oh and I asked someone else on reception about the bus stop nearby and I am fairly confident he gave me wrong information so probably just stick to whatever Google says.
Overall, it's such a shame there is nowhere else affordable and also that crutches guy was the absolute worst and he needs to do one immediately.