SH Valencia Palace

Overall nice hotel with very friendly and helpful staff. The end-of-year decorations were really nice, the rooms are big and the beds comfortable. However, I would not describe it as a palace. The rooms are a bit old and a foul smell constantly rises from the drain pipes. The spa is very small and not included in the stay (as opposed to what was advertise) and is billed at an outrageous hourly rate.

I stayed 2 nights in room 529 and really enjoyed my time at the SH Valencia Palace. The room was spacious, bright, very clean, and well equipped. Everything felt comfortable and well maintained. The only small downside was a bit of noise coming from the window, possibly due to light insulation — but since the area is quiet at night, it didn’t affect my sleep. A special mention to the staff: very friendly and attentive. When leaving, the taxi was running late and someone from the reception actually stepped outside to help find another available taxi — I really appreciated that level of service. The location is great as well, with a lovely park right in front of the hotel. And I had an excellent dinner at La Terracita one evening — the Iberian pork was delicious. Overall, a very pleasant stay and I would happily return.

Good international hotel chain standards. The hotel is clean and the service is efficient. ||Rooms a spacious, good bathroom and good bed with a firm madress. Water was refilled every day and the room was very clean. Also a big shout out to all the house keepers who were all smiling and said hello in the hallway the made us feel very welcome.||There is a roof top pool that looked very nice. ||The bar/restaurant at the top serves a lovely Aqua de Valencia.||We stayed here for the half marathon and the hotel was very dedicated to adjust to the runners with early breakfast and protein bars.||The breakfast buffet is huge with a lot of choices and eggs made to order wich was nice. Personally I would prepare less choice in the buffet but higher quality. But if you like a lot of choice this is the place for you.||The location is good and do not cheat yourself from a walk in the park across the street. Make sure to turn left so you see the very fascinating museums and concert halls in the park.

This is a very nice comfortable hotel. The location is a mix of commercial and residential and there are some nice restaurants within a short walk. ||The staff in the hotel were all very pleasant and helpful. The room was very comfortable and spacious. We were in a superior room, overlooking the Palau de La Música and the Turía Gardens Park. It was quiet. We didn’t hear any noise from adjoining rooms or the corridor or indeed from the road outside.||The breakfast was very good. Extensive choice of food, coffee machines in various locations, eggs/omelettes cooked to order and a good choice of hot food along with cold meats, cheeses, fruit, juices, pastries etc.||It is approximately 9 / 10 mins walk from the Aragó Metro Station and about 20 minutes walk from the Old Town.||There is a nice bar on the ground floor.||I wouldn’t hesitate to return to this hotel again.

We spent a month in Spain, a full week in Valencia at this beautiful hotel… Everything was wonderful, and the bar in the lobby actually served cocktails, which was wonderful! Jacabo, one of the amazing bartenders, and Wendy, and a beautiful blonde lady whose name unfortunately we did not get… They treated us like family and made one of the most delicious cosmopolitans ever! The location of this hotel is perfect; right in the heart of downtown, and just a block away from Turia Park, A MUST SEE when you are in Valencia! 7 miles of gardens, fountains, people with dogs, amazing flora… We thoroughly enjoyed our stay here and would never stay anywhere else were we to come back!

Gorgeous hotel, staff are so welcoming and friendly, hotel is very clean, well located, great restaurants, big rooms, and pool/spa facilities are a lovely extra touch (there is a €35 charge for spa). ||We were so happy when arriving on our first night hungry from the journey at 9.30pm the gorgeous roof terrace restaurant serving the most delicious dinner and cocktails! ||Only tiny improvement I’d say is they do provide free water in the lobby, however for the size of the hotel, the 1 glass container does not last long, could do with 2/3 of these water containers or maybe a water machine. They do provide free bottles of water in the room which is lovely but they are small. Lovely hotel, 100% recommend!

Legitimately a five star experience at this hotel: modern, elegant, located steps away from the Palau de Musica and overlooking the Turia gardens. The room we stayed in was large and comfortable, with a bathroom bigger than some studio apartments! Even though our room was at the front of the hotel, it was quiet at night. Dining options: rooftop restaurant with great views of city and night sky, and a good lobby bar.

Wonderful. ALL of the staff were exceedingly helpful - on reception, in the bar, in the restaurant, at breakfast, the housekeeping staff. The breakfast buffet was incredible - it would have been a struggle to find something that they didn't have. The pool area was very good, although a bit of heat in the pool would have been welcome ! Prices were very reasonable in the bar.

The place was giant. We paid extra for a room with a view, could've sworn the site that we booked it on said they had two beds. We wound up changing rooms to a similar view with two beds, which was very nice. However to get to this point we had to wait in our rooms for about an hour while they said they would call us to let us know when the switch was ready. They did not give an accurate time at any instance of our communication, and we were sitting with packed luggage wishing we could explore Valencia. We were also misled about the price of breakfast. It was more expensive down in the cafeteria than the lobby attendant said. Only by 2 or 3 euros, but enough so that we were unhappy with the quality at that price. Rooms are dusty under the beds and in the corners... other than that we enjoyed it, the free water was nice. It's 10/15 minutes through a park to a bunch of restaurants and it's a similar distance to the museums.

This hotel never ever deserves five stars. It's much rather a three, max. four star hotel. Our room was quite old and situated on the fifth floor. It was very spacious, but it was probably the most uncomfy bed I've slept in in like five years, seriously! Staff was very nice and helpful, toothbrush was brought to room and when we complained about the incredibly slow WiFi, they didn't hesitate to bring us an additional WiFi-Powerlan-Adapter for our room with a complimentary "premium" login (normally EUR 5/day), which we found to be just as slow as the free WiFi. Also, you continue to drop out of the WiFi which makes it such a big pain. Probably the worst hotel WiFi in five years, too. The pool area was very small and also old, but at least there was a pool. All in all not a very pleasant stay at this hotel, especially when you book a five-star and get this. For the price it is oh-kay if you're not looking for something special. I wouldn't stay there again.