Shade Hotel Redondo Beach

My husband and I were initially debating between this hotel and the other one across the street - Sonesta - we ended up choosing sonesta and once we stepped foot in there, we immediately regretted it. Shade hotel had availability that same day and we ended up switching to this hotel and it was the best decision ever. The customer service by Peter was really great, Rachel too. They even offer bicycles for you to go up and down the beaches or wherever your heart desires. The seat was a bit wonky for my husband but there was a worker on site who noticed and approached us and fixed it up for him no problem! It was really nice. The room itself is lovely, LED lights, a huge mini bar/snacks and the tub on the balcony - WOW. what an incredible touch. There was some mold on the ceiling in a few spots, but with the ocean being right there, and the tub being on the balcony and walking through the room most likely wet, im sure causes it. They had a dehumidifier going, which I thought was a nice touch and showed they care. It was such a nice treat to have a staycation here for my birthday. I can't wait to come back.

Great Wonderful Experience- Mini Vacation! Highly recommend for a get away. Right on the Redondo Beach Marina. Walk or ride bikes around the Marina. Bikes provided for free. Great hotel service! Food from Sea Level Restaurant so good!

I wanted to recognize three women from my stay last weekend: Rachel, Abby and Vicky.||They made my stay so much more enjoyable and memorable. They remembered me each time I walked in and were very down-to-earth and personable. On Sunday, I told Abby that I had fallen on the way back to the hotel the night before and unfortunately, scraped up my face on the sidewalk. She was so kind to give me a special "get better soon" gift! How thoughtful. Vicky, too, was very sweet and handed me water bottles upon my return. ||The room itself was so fun with the mood lighting, the large shower, stocked mini bar and the bathtub on the balcony. Wow! Can’t recommend enough.

Good place to stay but expensive for what it is. It is a motel like layout. Room access from the outside. Good size rooms. Unless you want to face a parking lot you need to book ocean front rooms which we did. Awesome view from there and balcony with a bathtub which we found a bit awkward being on the ground floor with the walkway directly in front. When we booked a free breakfast was mentioned. At arrival they explained it is just tea and coffee since visitors were not happy with the food selection ( maybe they should have worked on that). For your $40 mandatory resort fee that is not included in your booking price ( why ? ) you get a $20 restaurant credit though. You obviously order your coffee there for $6 each, so at the end of the day they charge $40 on top and you get $8 value back when you have breakfast at their restaurant. That is a scam. We had no car but the valet rates shocked me as well. Check it out before you book. Staff was very friendly. Rooftop pool is basically a hot tub with cold water and no bubbles. They call it a relaxing pool… if you want to relax in the shade of a cabana be prepared to pay a hefty fee on top. Bottom line a nice place in a good location but with a high base price and shady add ons.

The location was fantastic... Beautiful views and very serene. The rooms were very clean and comfortable. The only con was the customer service at the front desk. The first day of check in I came in with one of my employees. I noticed inconsistency in how the customer is treated. My employee interaction from the front desk person was great. She was very detailed oriented and explained everything and even offered her an alcoholic drink and explained the room. While the person that checked me in was really just doing a task. She only offered me the alcoholic drink after the front desk person next to her offered a drink to my employee. She did not explain anything and just felt like she just wanted to check me in and complete a task. The next day I was standing behind other customers checking in and the front desk was taking very long on taking care of the customers. They were waiting for a long time to get taken care of. I had some questions about the area but I walked away because I was just waiting and never acknowledged. It's a great location and the hotel is very nice but the customer service needs some work.

This was a happy surprise! Normally we stay at the Manhattan Beach location but this year it was not available so we gave the Redondo Beach location a shot and it didn’t disappoint! This is my new favorite place for my husband and I to stay at. The beach was within walking distance and we biked along the beach. The food did not disappoint and Oscar and Greg from the restaurant gave the best customer service! Oscar learned that this was our first time at Shade/Redondo and he gave us a tour of the hotel. So kind!! The rooms were beautiful with a great view! Perfect getaway! The only reason I gave a 4 star on the room was because the bed sank on the side I was sleeping on but they made it right and we were able to switch rooms so maybe a 4 1/2 stars should be given.

I loved loved loved my 4-night-stay at the Shade Redondo Beach. There were so many details I appreciated. I was allowed to check in 4h before check-in. That was sooo kind. The 2-queen beds room was amazing. It was clean, very spacious and really smartly designed and appointed. A spacious bathroom. Lots of space in the room to put out your things. The HVAC system was quiet and worked great. I loved the fact that they plant a tree for every day you forgo housekeeping. Staff everywhere around the hotel was super kind. It was quiet but also not very busy. Bike rental was an awesome perk. The area is perfect for easy bike rides. The location was perfect. Lots in walking distance: Redondo Beach boardwalk, Hermosa Beach, Starbucks, Whole Foods, Cheesecake Factory and several other restaurants. $45 per night for parking (valet). $40 per day resort fee (you get a daily $10 voucher to use in the hotel restaurant). Hotel restaurant/bar was great. It felt like a true vacation and I hope to be back. Highly recommend this hotel. Also, easy access to/from LAX by Uber (30 min drive). The only downside was that after my departure, I had some questions about the final bill and no one responded to my email. But I let it go because the stay was great.

Great quick getaway to relax & reset with beach in mind. The staff were super engaging , professional, friendly & quick to respond to request. Offered upgrade upon arrival at lower rate & King bed view of marina with great sunset view Rico & crew for valet services awesome.

Germano was our serviced this time. Spectacular service. I realized this should be for the restaurant

Super laid back hotel with a decent restaurant/ bar. Stayed here as part of an adventure in Redondo Beach eating at a Tiki place, figured the difference in two way uber and hotel was small, so we stayed.view of the harbor was great, seal calls and sunset. The hotel could buy some new easy close door units for the loud harbor gates.

I've stayed here a couple of times and the place is nice. It's pricey because of the location and parking is $45 a night. We had a situation with the hot water, but it was fixed within 20 mins. I was grateful that they took immediate action. We had another incident but with a critter. The management team was great and Jessica was great! I believe Alba was at the front desk and she was delightful. The team that worked during the holiday season was all nice.

Elias was AMAZING at the bar!! I can't say enough great things!! I also want to include his staff, Chris and Jeff, who are so amazing. The service was fantastic and the drinks were wonderful. Do yourself a favor and stop by for a wonderful time.

Stayed at the Shade Hotel in Redondo Beach overnight for a business meeting. I had been to the Shade Hotel in Manhattan Beach before, so I'm glad someone told me that it was the RB location! It's next to the Cheesecake Factory and has valet parking. We were there in the middle of the week so it wasn't busy at all. We checked in easily and I had a great view of the harbor. The rooms are really big, and modern looking, with lots of cool ambient lighting with its own separate switch. The bed and pillows were really comfortable. There was a tub on the balcony which I didn't get to use, but it was a nice thought. We had drinks on the patio outside next to the succulent wall in their restaurant across the way. During our meeting, we had food catered and it was all really good breakfast and lunch. Overall, a great place for a meeting and I'm sure it's wonderful as a place to stay if you're wanting to be right by the water.

We just ate at the restaurant downstairs but had a great time. Pepperoni pizza was delicious. It can get quite warm outside on a bright day, and the shaded seating areas fill up fast. Very friendly staff and they validate valet parking so it's cheaper.

Tamara at Shades Redondo provided outstanding service. She went above a beyond the call of duty.

Shade hotel: exceeded my expectations. This hotel is a diamond right in the heart of Redondo Beach. The service is impeccable. Melody was the sweetest host. This hotel felt like family with a modern twist! Pet friendly which is a huge plus for my fiancé and I, the views are amazing around this hotel! The roof top hot tub is a vibe especially at sunset. The rooms are beautiful, very scenic, spacious, comfortable. We definitely wanted to stay longer. Customer service from valet to check in to needing towel and other amenities were all top tier. Super impressed with shade! Defiantly will be back!

This place is like a redondo staple. Great views. Tub on the balconies. Great location. We had a great stay here.

Such a gorgeous hotel with beautiful views and spacious rooms! Walking into the lobby, you can already tell this hotel is going to be nice. The person working the front desk was super sweet and they even offer a cocktail upon arrival. My room had a outdoor spa area that overlooks the marina. Seeing the sunset from our rooms was breathtaking. In addition, I loved all the amenities in the room. There were bathrobes provided and the shower area was stocked with fancy shampoo and conditioner. Everything worked great in my room. It looks like there's only valet parking here but even the attendant was super kind!

I have used the Resorts pass many, many times to use the pool since I live nearby. Usually the service is good. But today was not. I got there first and informed the girl checking me in that my guest would be arriving shortly. My friend had to txt me from the lobby because no one was letting her up. She said they were dismissive and seemed annoyed. Was is because she was a person of color??? Please do better. We spend money at your facility. We expect hospitality.

Vibrant hotel that's situated next to the Rendondo Beach Marina with access to local restaurants and activities. The Happy Hour is a must! Also, the free bike rental and on-site EV charging are a plus. Great place to stay if you're looking for a nice getaway from the daily grind.

Pricey but worth it. Had my son's 21st bday celebration here and the Presidential Penthouse was awesome. Had a full bar and beautiful view of the marina. Rooftop views were amazing and their restaurant serves great complimentary breakfast. I did have a hiccup with communication on when we would be arriving, the staff misunderstood and the free bday treat and complimentary food was melted and spoiled when we arrived, but the staff was nice and accommodating and refunded it. Loved the vibe here, only wish we could've stayed longer.

Boutique hotel in Redondo with another location in Manhattan Beach. Stayed here with my family and they gave us a handicap suite for some reason, although the only thing that made it different was that there was no step into the shower. There was some confusion around the resort fee but essentially we got charged $250 upon check in, of which $160 comprised of the $40 per person resort fee, $80 for overnight valet for one night for two cars, and taxes. Valet parking is mandatory and their closest street spots that aren't metered are about a 15-20 minute walk. When we checked out, one car had to pay in cash for the partial valet fee while the other car got the fee tacked onto the final charge. They do have beach equipment and bikes you can rent, but we mostly hung at the pool. The pool was a bit disappointing as it was really small and there was no hot tub. There were lounge chairs that you can walk up to as well as bigger couches with tables that you could reserve. The pool guy was nice and brought us water bottles as it was a hot day. In terms of the room we had a lot of space and the beds were comfortable. We were able to get extra pillows and dental kits from housekeeping. For each day that you didn't do cleaning, they donate a portion for environmental causes. There's a restaurant downstairs and you get a $10 credit for dinner through the hotel if you eat there. There's a mini fridge filled with drinks for purchase but we were able to fit some leftovers in there.

Had brunch at the Shade out in the patio and it was perfect. The weather, the service from all the staff members, the brunch, and the mimosas. I 100% would go back and bring friends.

The ambiance and customer service was excellent! The food was really scrumptious .... however I was a bit disappointed when my food came. The dish I ordered said that it came with kale but did not mention that it was fried but to my surprise it was delicious! The grilled lemon made the consistency better (details matter to me) it also mentioned heirloom tomatoes but I received cherry tomatoes (details matter...taste and texture). Over all it was a delicious meal but I like to know what I'm getting before hand. Oh did I mention I had leftovers...yummy!

Don't show up during happy hour it will take 20mins + to get a drink. Staff were courteous but service was ridiculous.

We celebrated my sister's HUGE achievement! She won the "2023 PULITZAR " for photo journalism, nationwide!! We had the whole top floor room with harbor views. Staff was very professional. The food was also good. The D.J my sister hired was incredible!

This hotel is beautiful, nice views of the marina. The biggest downside is that the walls are thin, heard people talking and partying all night. There is NO parking, you can only valet for $45. We had a family member with a disability and we had a handicapped placard, parked in handicap by ourselves but they still charge the $45 fee for their handicapped spots. Quite an arm and a leg if you're staying multiple days & no other option for someone who couldn't walk. Pool is also out of service until end of April so that was another downside not listed when booking.

Just tried the Shade Hour (happy hour 3-6pm) and it was the best around in my opinion. We sat at the bar. The drinks, food, live music, marina sunset views, and just all around chill but luxury vibe is a perfect combo. I am super picky about my old fashions and theirs with the luxardo cherry and smokey hint was just right!!! It is everyday so ill be back!! https://rb.shadehotel.com/mobile/dine/shadehour.shtml

It's a nice hotel, but too pricey for the experience. The mandatory $45 overnight parking is ridiculous and leaves a bad taste.

Amazing boutique hotel with stellar food, services, and views to meet all your weekend warrior needs. Elevated luxary and sophistication was our experience from beginning to end. This boutique hotel exceeded all expectations from the moment you step into the lobby, the friendly and attentive staff met us with a gracious smile and chilled glass of CHAMPS at check-in! We had just come in from a long day and weren't exactly dressed for what felt like a very formal welcome, but certainly appreciated the all-inclusive treatment nonetheless! The hotel has limited parking but does offer valet service which can be slightly pricy if parked for several days. However, parking nearby is also available for those who don't mind a short walking distance to the hotel. We actually enjoyed the walk and discovered many great restaurants along the way. The Sea Level Restaurant was an unassuming delight with a menu that was fitting for all appetites. All the items and flavors were AMAZING, meticulously crafted to satisfy even the most discerning. Even all the food we ordered through room service was shockingly delicious! I would come back to eat at the Sea Level restaurant even if I wasn't staying at the hotel. The ambiance and views of the marina were just perfect! Our room was spectacular, tasteful decor and modern amenities that seamlessly blend style and functionality. Every corner so well designed creating an intimate retreat within the bustling city. Our deck had an outdoor tub which we had no idea we NEEDED until we actually enjoyed our brunch and champs in it! A touch of luxury that elevated the entire weekend experience. Thank goodness we had a portable steamer which was included in our room to steam out our clothes for the evening. So useful and glad it was available. What truly sets this boutique hotel apart is its commitment to personalized service. Collet, Emily, Jessica and the entire staff's genuine desire to make your stay extraordinary is evident in every interaction, turning moments into memories. It's a place where luxury meets warmth, creating an unforgettable tapestry of hospitality. Thank you for an incredible experience and we hope to stay with you again soon!‍‍

Had a lovely stay at this hotel. Complimentary sparkling wine and cookies upon arrival. We were upgraded to a harbor view which was fabulous. Enjoyed the outdoor tub. Staff was super helpful and friendly.

Great experience here! Amazing soaking tub, nice pool and best of all was the service, especially from the front desk, Katie I believe was her name. Thanks to all the staff for making it such an easy relaxing experience!

You will see and feel the luxury of a boutique hotel. At the same time, they will charge you dearly for the experience. Be ready for the hidden fees, $20 per person amenities, AND another $45 for parking. The food and bar on property are great and I loved the bed (always important). Not sure what it is about the construction, but you can hear footsteps from the floor above, which is not super uncommon, but they seemed louder than I'm accustomed. If you have the money to burn, the location is beautiful, right on the Redondo marina, and the property is well maintained.

This luxury boutique hotel is right on the waterfront and is the perfect place to stay to watch the sunset. Not to mention, it's within walking distance of numerous restaurants and about one mile south of the Hermosa Beach Pier. It's also a beautiful location to have a wedding. My niece and her husband tied the knot here and it was lovely! The setup was perfect on the rooftop where they shared their personal vows to one another against the loveliest sunset backdrop. After the ceremony, a variety of staff members came out to serve an array of hors d'oeuvres along with two different signature cocktails. They even went above and beyond for my brother in-law who asked if the hotel had any pain-relievers. One of the servers later came back to hand him one in a sealed package. Now that's service! I really love the whole concept of having the ceremony and cocktails on the rooftop followed by the reception on the second floor. I also loved the fact that they had lounge chairs and firepits on the rooftop and on the second floor at the reception which kept guests comfortable and warm. The staff of the hotel were prompt and helpful and made everyone's experience one to remember.

The Sea Level food was delicious for brunch. However it took awhile to deliver. They couldn't keep enough coffee brewed either. My 2 hour $8 valet would've been $100 if I were 1 minute over 2hrs!! Plus, the valets moved my seats

"ONE MONKEY DON'T STOP NO SHOW" There's was only ONE problem with my stay at the "SHADE" The person working the check in desks was absolutely horrible for no reason, she was rude, dismissive and her tone was extremely condescending. We were greeted with "I Need Your American Express" THEIR computers were down yet she called our room several times to say the credit card was declining, ( they didn't need a personal credit card, we were there on business all charges were ALREADY taken care of) Our trip was amazing. We had a wonderful time, the other staff was very helpful and professional. I'd would not hesitate to go back as long as there are others working at the front desk.

I love it here, I just wish they advertised better the bar its always empty ,meaning advertising has not been taught to owners,it has great location and great view and I love the place we are so glad to have it here in south Redondo, just wish the bar would be busier, I had a great luncheon with 65 people above the bar few months ago then we went to top floor and food was great

Honestly? Don't book this hotel. They charge $45 a night for parking that is VALET BY FORCE. So getting your car for anything was super annoying and inconvenient. There was also a $40 charge for amenities. The only amenities we used were the ones that are always free like the mini shampoos, mini lotions, etc. and there was NO indication that there was to be a charge for that. But also those items were NOT even WORTH $40 total. Everything else had a price pasted on it or had a booklet for with pricing. They also provide a "free" welcome drink and snack which. When asked if there was an alcohol-free option, there wasn't, not even a bottle of water. Instead we were told "Oh yeah I don't know why we don't". Also, getting the total and receipt was a hassle. They said they'd email it to us and nothing. called and somehow "We didn't have an email on file." The name is suiting, this place is a SHADY hotel. Go elsewhere.

I was just at the Manhattan beach Shade and they had excellent service, minus one bathroom attendant who claimed they "did a little bit of everything" then when asked about chefing or sous chefing said that he didn't know how. He was African and had dark aggressive tonation and body language.

It has great potential. With a bigger pool and free breakfast or something better than just coffee in the morning, I would have given it 5 stars. The resort fee is basically for a pool just a tiny bit larger than a hot tub, access to a couple of adult beach cruisers, and morning coffee.

I have since had very good experiences at this hotel and highly recommend staying here. The staff was welcoming and very friendly.

Love it here. Rooms are spacious and clean. Two T.Vs in the room, which was great, so me and husband didn't have to fight over the t.v. The outside tub on the Balcony is a very nice touch which our room faced the ocean. Bar area was nice. Expresso Martini was very good. Beds are king size and very comfortable. Quiet and relaxing hotel. The only thing the front desk staff was not as welcoming like at the Manhattan Beach location, Other than that I would highly recommend this amazing establishment to anyone.

Don't go here for New Year's Eve. For the $95 ticket fee, I received: *Ridiculously overpriced valet - $45 *confusing as heck entrance and guards with conflicting info about the entrance *no stairs to access the multi level event soooo what happens in case of emergency? Squeeze all the drunks into the two super slow elevators? *nowhere for GA folks to sit except outside...in the cold...and rain! *the rain....lead to an unintentional waterfall on the third floor and pricey vip tables were soaked Left at 11pm highly disappointed in this poorly handled event.

Cool vibe. Great staff. Expensive food, but a good quantity and quality. The outdoor seating is in a beautiful setting.

This was my first time here and the ambiance was amazing. Sat down, enjoyed the breezed of the open patio amazing happy hour and seeing the sun set was amazing. Thank you Junior for the amazing service, great drinks and the laughs. We'll be back soon. Music flowing in the background and people simply enjoying themselves. When I return which will be soon... I'll add more photos!

On 7/17, around 5:30pm, the guy who checked us in at the Shade hotel was super unprofessional (bald heavier set man). He was not friendly and didn't have customer service. First off, he took a very long time to check us in and give us our keys, then when we went to our room (which was on the first floor close to the restaurant), it was very loud because they were hosting weddings and parties. We went back to ask for a different room, he said none was available. My husband asked for a manager, he stated he was a manager. He then asked for a discount because our toddler was unable to sleep because of the noise. Then he said he wasn't a manager?!?! Why lie? So my husband waited for another worker there, which was very nice and accommodating. He said he would be able to move us and even called us later to see if we had settled in comfortably. If it wasn't for the other guy working, our stay would have been miserable. Great location and spacious room, but found it a little weird that bed does not come with sheet. Just fitted sheet and comforter. The phone also didn't work, so we couldn't call the front desk. Every time i tried to call, it had a busy signal. So i walked to the front desk, no one was using the phone. Brought it up to front desk, but all they said was "I didn't hear it ringing" Free breakfast included cereals and milk, few selection of fruit and juices, and packaged muffins.

The sea level restaurant was fantastic. The calamari was fantastic as well. I'm picky about my calamari having spent a lot of time in Italy. This calamari was very lightly coated with flour not breadcrumbs. Just like the Amalfi coast. It was great.

We had my friends bachelorette up by the pool at the cabanas. The view was wonderful, Danny, our server was helpful and friendly, and all round, it was a lovely day, and a cute spot.

The hotel was nice, don't get me wrong. Here are a few things that really turned me off and made me want to warn everyone. 1. We checked in the morning after our reservation started. (we paid for that night so we could check in early.) Without interference from the manager, there were about to make us wait until that day's check in time (3pm) to check in. 2. We were explained that the amenity inclusion charge of $34 was for spending money on the amenities of the hotel. When we used the amenities thinking it was a credit, of sorts, we were surprised to find that not only were we charged for the inclusion fee + the amenity we used but only $10 were deducted. This was explained to us incorrectly and no effort was made to rectify their error. Also isn't that a bit cash grabby? Here's a charge to use our amenities that you're paying for anyway. So if you want to have a stay at a nice hotel, go for it, it's a really nice hotel. Some of the staff are easy to deal with. Just be warned the final bill might upset you which really sour'd the experience for us.

Room quality below standards. Owner has staff working to European type hotel. Bedding include mattress (worn out), comforter (stained), on wood platform. No top sheet to separate comforter from body contact. No sheet if you feel to warm and don't want to use comforter. Floors were carpeted, but dirty enough to blacken feet if walked on barefoot. Electrical issue (low voltage on all sockets on one wall. Needed 50' extension chord during entire stay. Management none sympathetic when presented with issues.

Good food, good drinks. Nice atmosphere- will return. Thx Happy hour? When and what deals?

Pool/Hot tub closes at dusk. Not cool for a hotel of this caliber. Hotel employees not at all willing to keep it open a bit later.

My husband and I stayed here Sept. 11/12 last min staycation to celebrate my birthday, it was well worth it. The soaking tub on the balcony was the highlight of our night, the restaurant Sea level downstairs was absolutely amazing, great food and drinks. Can't wait to unwind here again in the near future.

This hotel was a pleasant surprise on a spontaneous trip to Redondo! Right on the beach, the rooms are clean and beautiful, they are dog friendly and right next to two really great restaurants and close to the pier which made it easy. Check in was quick and greeted with champagne, the balcony had views of the harbor and had a tub, everything was modern and the room service was from the restaurant right across the way so it was quick and delicious! Definitely recommend for a little getaway.

Crashed a fundraiser with some friends. The cocktails were great. It's a fun vibe here. Could be kinda noisy if you're looking for a quiet dinner. Nice outdoor seating and view. Valet parking is your best bet.

False advertising in regards to the pool. We came here with a group of 6 and every one of us agreed trust this pool looks nothing like the pool/bar advertised on their website. In fact condistions are so poor that all the seats are weather/cracked showing the foam cushions. There's no hot tub, no bar tender. Limited food service, and no happy hour at the pool. It is so far off I would say they are flat out lying on their website. They charge a premium pool pass of $33- you can visit the bougeest of hotels for that rate that are all top notch quality. This was subpar and they should give us our $200+ investment back.

During COVID-19 my husband and I needed to stay here due to a dishwasher flood. We called 2X to ask about sanitization and was assured extra measures were taken. When I looked in the hair dryer basket, I found an empty soap box from previous guest. So...nooks and crannies were not cleaned and daily used items were not sanatized. Management should be ashamed. What about the phone and the remote? Can I assume those weren't sanatized. Management: reservation jarrar