moulina dey
Google
During our trip to Jodhpur, we stayed at Shahi Heritage, a 375-year-old haveli that is beautifully maintained. The property is truly impressive—the rooms are spacious and exude a royal charm. The rooftop restaurant offers a stunning view of Mehrangarh Fort, which made our stay even more special.
However, I did face one issue. While the property offers complimentary pick-up service, I was told that a drop-off would also be provided. But at the time of checkout, they charged extra for the drop-off. Considering the location of the property isn’t accessible by a four-wheeler, I believe both pick-up and drop-off services should be provided to ensure convenience for guests. It felt inconvenient to be left to figure out transportation for the return after being assured otherwise.
Overall, the stay was wonderful, but this small issue left a slightly negative impression. Hopefully, this can be improved in the future.