Shahpura House

The hotel building and interior are without doubt beautiful but the hotel does not live up to 5 stars for food or service. The breakfast choice was really poor - I have had far better in 3 star hotels in India. There was one cook making omelettes and a large queue each day. The 2 coffee machines needed emptying regularly and there were no cups most of the time. A number of the few buffet items had run out and were not restocked for quite a while. The rooms were not clean and we had to ask someone to come and clean ours. There were 5 very faded thread-bare towels for the 8 sunbeds around the pool. The staff were friendly however and the bar was pleasant

One of the most amazing places to stay in Jaipur with family for a fantastic experience. The rooms itself ooze luxury and comfort. The location is pretty central, but away from the hustle, bustle. The staff are extremely helpful. We had an early checkin, because our train was super early, but Mr. Adil helped us with a room to freshen up and get ready, before we could actually get our allotted rooms. The breakfast spread will just spoil you for choices and is really good. The rooms were very clean, toiletries really good. The indoor decor was the highlight with carefully curated paintings, items used by the kings placed tastefully. Overall we had a fantastic experience here. There is a pool, which we didn't use due to the cold weather, but it looked inviting. The place gave us our money's worth and more

Overall à very good stay. Friendly staff everywhere. Good comfort in general. My room was very quiet, but the one of my daughter wasn't. She could hear noise until late at night coming from inside the hotel. A few suggestions: a toothbrush glass would be useful. A soap dish too.

Excellent one night stay at this heritage hotel. We were at awe the moment we enter the hotel. At every turn was a stunting deco and photo opportunity. While some of the facilities were a little dated and worn, it's still well maintained and that's the charm of a heritage hotel. The location was good with easy access to for calling uber rides.

This Hotel is stunningly beautiful…totally gorgeous. But at the same time is welcoming and very charming. You could spend hours just admiring the antique decor of its interiors. All staff were just lovely and helpful. We experienced the fine Indian dining on the roof top which was excellent and although I the hotel was busy the atmosphere was quiet and calm apart from the magnificent firework displays from weddings in the neighbourhood which added to the magic.

Heritage property but the room was not ready with a third bed as booked. The additional amenities such as extra towel and mug etc were not in the room for the third person. |Buffet dinner had very limited options. Asked for a garlic chilli naan to be told that they don’t add chilli. Then the following evening asked Sanjay a fantastic waiter who got us the garlic chilli naan without any issues. |Tried to order a Heineken which was on the bar menu on the first night and the waiter went to Shanker who was sat in the corner playing on his phone who said they don’t have any. |Breakfast again was very poor options and did not really speak 5 star. |Apart from the decor the food and service was poor||We asked for laundry to be done and on the paperwork it said the laundry would be back by 7 pm. We returned from sightseeing at 4pm to be told it would be with us at 6. We then waited 2 hours after several calls to find out where the laundry was to then receive the laundry which was fine but we were missing one item and had received someone else’s. There was no point telling anyone about this as the service was so poor that no one would even understand or be able to do anything about it. |Wouldn’t recommend and not 5 star service

We stayed there 3 nights.Gautam gave us a wonderful service at the reception! The barman (we forgot his name) was also so nice and welcoming! Bharati at the restaurant gave us an impeccable service in the restaurant!! Big thanks to chef Ajay also who got us food which was not on the menu and catered to our needs😀 it was a last minute booking which we couldn’t book directly on their website at that time due to some problem with their system not accepting international card! However, they did a provisional booking for us for which we paid directly at the hotel plus we extended for an additional night!

Stayed here for two nights whilst visiting Jaipur. A Heritage hotel - so steeped in local family history. Very large rooms, en suite, very clean and tidy. Good swimming pool (towels provided). 24/7 restaurant by the pool and another on the roof top (7pm - 9). Food was of a good standard and very tasty - only criticism was that both were understaffed, so slow table service. Breakfast was much better, a help yourself buffet. Overall a very pleasant stay and I would recommend this hotel to anyone.