Shake Shack 89 Neil Road

My personal top 3 burger in Singapore! Not only because of the high premium quality, but also their seasonal menu. Must try the shake stake for normal period burger there, with a layer of beef and a layer of huge portobello mushroom cheese patty. I had a seasonal burger with Sarawak white pepper. Super delicious and I really love the spicy pepper and fragrant smell. Even their fries put the Sarawak white pepper sauce on it. It is just crazy. Great job to maintain this kind of high standard burger!

What a fabulous experience! The ambience is amazing and so is the food. Service is reasonably quick. Hygiene standard is excellent.  I wish they had some more variety though. I found the pricing commensurate with the location! However, their existing menu is quite good. Here's something amazing about this restaurant, unlike others in Singapore- is that it allows customers to avail Tissue and even offers drinking water for free! Isn't that amazing. LoL! Also a very spacious restaurant. If you haven't tried Shake Shack yet, you have got to try it out. It's fab!

Visited on a late Sunday morning and basically had the entire place to myself. Can never go wrong with the double smoke shack - patties are grilled nicely and goes perfectly with the bacon and chopped chilli peppers. Complete with a side of fries. Vibes are pretty good at this outlet too.

Nope! This shake shack was a huge disappointment after our visit to the gardens of the bay branch. What a waste of $45. They didn’t have the coffee cold brew - apparently it was a special limited offer - but they also didn’t know about it either and I had it two days ago! We ordered two burgers - both were wrong! We left half of both burgers because they were so unbearably greasy. You get two stars only for the cool design and interior.

We had beef and vegetarian burgers, both were delicious and fresh. I love how they properly layout the serving nicely and neat, the milkshake was really good but might be a little too sweet for someone who doesn't really like sweets. I like the atmosphere if I will compare it with other fast food restaurants but of course the price is also much higher than those fast food restaurants. After all, is a nice place to dine in.

Really good atmosphere. The Shake Shack here is really spacious. I came there at around 2pm, so maybe has pass the lunch rush. There is plugs in the table seats, so good for any laptop works. It is really a good place to seat down and relax. The food is great. Good higher end fast food affair. Love the milk shack. I order the smoke shack shack burger. The dry backn added a good flavor to the typical cheeseburger. A must try.

Special shoutout to the team! AC is down and they were walking around ensuring we are good and even offer ice water and lemonade to cool us down. Food is awesome too!

Ordered their chicken burger, nothing special on the chicken burger. However the fries are really good with the sauce and bacon. People who come to shake shack must really try their beef burger (unless you cant take beef) overall you pay the price for the nice ambience .

Food quality seems consistent with other branches to me, but this branch stands out with its cosier ambiance (at least compared to the outlets at Jewel and Suntec) Came on a Sunday night and the food didn't take too long to serve, partly because this isn't as populated of an area so the customer orders don't pile up as much Spotted power outlets at various spots too, handy for charging your phone/laptop

The food was exactly what you would expect. It was good comfort food. I ordered an IPA and it was the best beer I had in three weeks in Asia. The service was good and clean. The ambiance was ok for fast food

I go to shake shacks all over the world and I can honestly say this is one of the BEST locations I've ever been to. The staff were kind, attentive, and spoke multiple languages. The food was well cooked, they offered fun Singapore variations! The building is in a fun location and the interior design is one of the best I've seen, very clean and hand washing station is a great new addition!

Had a Shack Stack. Very nice. Tasty & juicy. Fries with cheese also nice. Only problem is that I couldn't seem to cut through the mushroom. Better than the one I had in New York City because they brought out 15 in one go and mine was no longer hot. Good service but the lady who asked for feedback came a little too close for comfort in these Covid-19 days.

Much, much, much better than the Jewel branch. We were nearby during its official launch last Friday, so of course, we have to drop by and see (out of curiosity). I was expecting a long queue but to my surprise, there wasn't! We were there around 9-ish. There were over-enthusiastic staff cheering and screaming and giving high fives as we were walking in, I thought I was there to buy an iPhone for a split second. LOL. Queueing up to order was a breeze as there were 4 counters and at least 30 staff in the kitchen churning out burgers, fries, "concretes" and milkshakes so efficiently. Very impressive. The wait was manageable, around 20 mins for our order. There was also staff on the dining floor assisting customers with any queries, passing them cutleries, interacting with kids and basically being a great ambassador to the brand. The dining area is big and spacious enough with lots of seating booths, tall tables, and plants. Now onto the burgers - I tried various burgers from Shake Shack before, so I decided to try Chick'nShack. Delicious chicken breast slow-cooked in buttermilk marinate and then fried to perfection served with lettuce, pickles, and buttermilk mayo. Good stuff. We also tried the "concretes" - a term used for frozen custard blended with mix-ins. The Shack Attack is the regular cant-go-wrong chocolate mix, but my new found favorite will have to be Eye of the Tiger which is vanilla custard blend with lychee and top with lime zest. Refreshing and not too heavy on the palate. Overall, a pleasant visit and first-time experience at the new Shake Shack branch in the city. I can't wait to be back soon!

This business should re-evaluate the way it determines it's pricing. If they plan to charge the rates they do for their food The least they can do is make the servings adequate enough to guarantee their customers are not leaving hungry. Quality and flavour is only moderate nothing impressive what so ever. We left very very disappointed considering the cost.

I had a regular hamburger in New York and wasn't impressed. In and out seemed better (although I haven't had that in a loong time) and the frozen custard was way too sweet I threw away most of it. I was later told it's the portobello mushroom that's popular so I tried that. Shrooms burger - 3.5 stars The deep fried portobello mushroom stuffed with cheese was interesting - it was juicy and filling, but the cheese tasted like your regular hamburger processed cheese. For me, the bread is usually a dealbreaker. Their buns were par for the course. Cheese fries - 3.5 stars For starters, I wouldn't have gotten cheese fries if I'd known the portobello was stuffed with cheese. The fries were hearty and fried well. Not too bad.

I was really looking forward to trying this spot as I have heard a tremendous amount of good reviews about this spot, since they do not have any halal food me and my family went for the vegetarian "shroom burger" it was really good, you get something good for what you pay basically. The staff was really friendly and had a good attitude, however at the end of our dinner when we were throwing away the trash they had not placed a bin and the sauce fell on my family members pants. Overall a very successful choice to go here, highly recommended.