Shake Shack 89 Neil Road

Nope! This shake shack was a huge disappointment after our visit to the gardens of the bay branch. What a waste of $45. They didn’t have the coffee cold brew - apparently it was a special limited offer - but they also didn’t know about it either and I had it two days ago! We ordered two burgers - both were wrong! We left half of both burgers because they were so unbearably greasy. You get two stars only for the cool design and interior.

The prettiest shake shack probably. The interior is mostly pink and white, the place is clean and spacious. It’s pretty quite in the morning, as not many people go out n dine breakfast here, instead many delivery orders came in.

One of the nicest, if not the nicest looking shake shacks I’ve seen! Ample seating and server alcoholic beverages (beers and wines). Burgers and shakes are top as always! Closes at 1030pm though located in the night life area.

This charming colonial-style building just a short walk from Outram Park MRT is a delightful surprise! Inside, you'll find a modern fast-food restaurant with a cozy and chic atmosphere. While the food is what you'd expect from Shake Shack, it's the ambience that truly sets this place apart. With ample seating and a welcoming atmosphere, it's a great spot to enjoy a burger while working or hanging out with friends.

We love how spacious this branch is. Burger size is good, not to small still ok, because some other branch may have smaller burger dont know why. So this branch is recommended The aircon is super cool bro in tanjong pagar area, my kid can have a good nap time.

We had beef and vegetarian burgers, both were delicious and fresh. I love how they properly layout the serving nicely and neat, the milkshake was really good but might be a little too sweet for someone who doesn't really like sweets. I like the atmosphere if I will compare it with other fast food restaurants but of course the price is also much higher than those fast food restaurants. After all, is a nice place to dine in.

Nice to dine-in & chill at the surrounding greenery. Again stick to the shroom cheese burger. Look like differ outlet having differ standard. Been to their original outlet at Jewel. Other than that also dine-in at other outlets like Orchard; Suntec & Vivo. Also each outlet has its own exclusive food item 😋

I loveee the ambience of this place. No queueing at all. A lil bit pricey but worth the taste. The only burger that I can order is just the vegetarian one but they nailed it! I would go for the strawberry milk over and over again

Food quality seems consistent with other branches to me, but this branch stands out with its cosier ambiance (at least compared to the outlets at Jewel and Suntec) Came on a Sunday night and the food didn't take too long to serve, partly because this isn't as populated of an area so the customer orders don't pile up as much Spotted power outlets at various spots too, handy for charging your phone/laptop

The food was exactly what you would expect. It was good comfort food. I ordered an IPA and it was the best beer I had in three weeks in Asia. The service was good and clean. The ambiance was ok for fast food

I go to shake shacks all over the world and I can honestly say this is one of the BEST locations I've ever been to. The staff were kind, attentive, and spoke multiple languages. The food was well cooked, they offered fun Singapore variations! The building is in a fun location and the interior design is one of the best I've seen, very clean and hand washing station is a great new addition!

Had a Shack Stack. Very nice. Tasty & juicy. Fries with cheese also nice. Only problem is that I couldn't seem to cut through the mushroom. Better than the one I had in New York City because they brought out 15 in one go and mine was no longer hot. Good service but the lady who asked for feedback came a little too close for comfort in these Covid-19 days.

Much, much, much better than the Jewel branch. We were nearby during its official launch last Friday, so of course, we have to drop by and see (out of curiosity). I was expecting a long queue but to my surprise, there wasn't! We were there around 9-ish. There were over-enthusiastic staff cheering and screaming and giving high fives as we were walking in, I thought I was there to buy an iPhone for a split second. LOL. Queueing up to order was a breeze as there were 4 counters and at least 30 staff in the kitchen churning out burgers, fries, "concretes" and milkshakes so efficiently. Very impressive. The wait was manageable, around 20 mins for our order. There was also staff on the dining floor assisting customers with any queries, passing them cutleries, interacting with kids and basically being a great ambassador to the brand. The dining area is big and spacious enough with lots of seating booths, tall tables, and plants. Now onto the burgers - I tried various burgers from Shake Shack before, so I decided to try Chick'nShack. Delicious chicken breast slow-cooked in buttermilk marinate and then fried to perfection served with lettuce, pickles, and buttermilk mayo. Good stuff. We also tried the "concretes" - a term used for frozen custard blended with mix-ins. The Shack Attack is the regular cant-go-wrong chocolate mix, but my new found favorite will have to be Eye of the Tiger which is vanilla custard blend with lychee and top with lime zest. Refreshing and not too heavy on the palate. Overall, a pleasant visit and first-time experience at the new Shake Shack branch in the city. I can't wait to be back soon!

This business should re-evaluate the way it determines it's pricing. If they plan to charge the rates they do for their food The least they can do is make the servings adequate enough to guarantee their customers are not leaving hungry. Quality and flavour is only moderate nothing impressive what so ever. We left very very disappointed considering the cost.

I had a regular hamburger in New York and wasn't impressed. In and out seemed better (although I haven't had that in a loong time) and the frozen custard was way too sweet I threw away most of it. I was later told it's the portobello mushroom that's popular so I tried that. Shrooms burger - 3.5 stars The deep fried portobello mushroom stuffed with cheese was interesting - it was juicy and filling, but the cheese tasted like your regular hamburger processed cheese. For me, the bread is usually a dealbreaker. Their buns were par for the course. Cheese fries - 3.5 stars For starters, I wouldn't have gotten cheese fries if I'd known the portobello was stuffed with cheese. The fries were hearty and fried well. Not too bad.

I was really looking forward to trying this spot as I have heard a tremendous amount of good reviews about this spot, since they do not have any halal food me and my family went for the vegetarian "shroom burger" it was really good, you get something good for what you pay basically. The staff was really friendly and had a good attitude, however at the end of our dinner when we were throwing away the trash they had not placed a bin and the sauce fell on my family members pants. Overall a very successful choice to go here, highly recommended.