Shake Shack 89 Neil Road

The only other outlet I've dine in is at Jewel. As I stay nearby I usually order out. It wasn't crowded at around 2pm on a weekday. There were no queue and our food arrived promptly. The taste is good and the food is well prepared. They offer plain water and sauces like chilli, ketchup and mustard. There are napkins for you to use as well. All in all a nice dining experience. Certainly not as "crazy" as McDonald's or KFC.

📍 Highlights ✅ Cozy Ambience A blend of vintage charm and modern design — tiger murals, open space, and comfortable seating. ✅ Juicy Burgers Every bite offers a perfect balance of juicy beef and soft, fluffy buns. ⭐️ ✅ Distinct Smoky Crunch SmokeShack / Double SmokeShack – 🔥 If you enjoy that crispy, smoky texture, this is a must-try! The combination of smoky bacon and spicy cherry peppers is something you won’t find at other burger chains. ✅ Rich & Creamy Milkshakes Especially the strawberry and seasonal flavours — thick, smooth, and indulgent. ✅ Golden Crinkle-Cut Fries Perfectly crispy on the outside and soft inside — the best companion for your burger. ✅ Consistent Quality Always maintaining Shake Shack’s signature standard — juicy burgers, crispy fries, and creamy shakes every time. ⸻ 🏠 Ambience & Tips • 🌞 Bright and airy environment — great for casual meetups or solo chill time. • 🕐 Gets crowded during lunch and dinner; try visiting during off-peak hours. • 💰 Slightly pricier than regular fast food, but worth it for the quality, taste, and vibe. • ⚠️ Expect a short wait during peak hours — but totally worth it for that crispy, smoky SmokeShack crunch!

🟫 Shake Shack 89 Neil Rd, #01-01 Singapore 088849 🟫 Location ***************** 🟤 Alight at Maxwell MRT station and take Exit 3. ➡️ Cross the main road and walk down Neil Road, and you will reach Shake Shack in about 5 to 6 mins. 🟡 Decor / Ambience ************************ 🟡 Shake Shack at Neil Road opened in Feb 2020. It is situated in a former colonial-era building ➖️ a beautiful white-coloured building festooned with fairy lights on the ground floor where the burger shop is. 🟡 The decor is bright, clean and modern, with light wood tables, simple seating and large windows that let in plenty of natural light. ▪︎The high ceilings give the space an airy feel, and the overall look is casual and welcoming. 🟡 It has the familiar Shake Shack style but with a touch of heritage charm from the building itself. 🟩 Food ( 🔴 Takeaway hamburgers x 2) ****************************************** 🟩 My hubby and I ordered two Hamburgers (single patty each).➖️ Each hamburger is priced at SGD8.20. 🟩 You order via a digital ordering machine at the counter and swipe your Visa card at the gadget there. 🟩 Food wise: ➡️ The hamburger was tasty. The burger bun was soft and fluffy. ➖️ The beef patty was a thick, griddled layer with a good char on the outside and juicy inside. It had a nice balance of flavour and texture. 🟣 Service ************* 🟣 We waited for only a short while and the burgers were ready for takeaway. ● Service staff were fast, efficient and pleasant. 🟣 dd 15th Nov 2025 Sat evening.

I’ve been to this place a few times, and it’s a great spot for brunch and work. The beef burgers are super real and tasty, and the refreshing lime juice is a nice touch. ❤️

ATAS. One word to describe Shake Shack. This is my first time visiting this place and knowing of such a place in Singapore. Was nearby with a colleague at the Police Cantonment Complex. The interior is super atas, and the overall experience is off the roof. Their burger tasted SUPER nice by the way!!!! Managed to try their strawberry shake that was phenomenal.

Great place for a burger, felt pricy but not too much - 18 bucks for a combo. Great vibe and design, one of few places which actually has mustard hahah. One star deducted for obviously not enough staff, people had to wait a bit, there were maybe 3 employees or so.

What a fabulous experience! The ambience is amazing and so is the food. Service is reasonably quick. Hygiene standard is excellent.  I wish they had some more variety though. I found the pricing commensurate with the location! However, their existing menu is quite good. Here's something amazing about this restaurant, unlike others in Singapore- is that it allows customers to avail Tissue and even offers drinking water for free! Isn't that amazing. LoL! Also a very spacious restaurant. If you haven't tried Shake Shack yet, you have got to try it out. It's fab!

My personal top 3 burger in Singapore! Not only because of the high premium quality, but also their seasonal menu. Must try the shake stake for normal period burger there, with a layer of beef and a layer of huge portobello mushroom cheese patty. I had a seasonal burger with Sarawak white pepper. Super delicious and I really love the spicy pepper and fragrant smell. Even their fries put the Sarawak white pepper sauce on it. It is just crazy. Great job to maintain this kind of high standard burger!

Food quality seems consistent with other branches to me, but this branch stands out with its cosier ambiance (at least compared to the outlets at Jewel and Suntec) Came on a Sunday night and the food didn't take too long to serve, partly because this isn't as populated of an area so the customer orders don't pile up as much Spotted power outlets at various spots too, handy for charging your phone/laptop

The food was exactly what you would expect. It was good comfort food. I ordered an IPA and it was the best beer I had in three weeks in Asia. The service was good and clean. The ambiance was ok for fast food

I go to shake shacks all over the world and I can honestly say this is one of the BEST locations I've ever been to. The staff were kind, attentive, and spoke multiple languages. The food was well cooked, they offered fun Singapore variations! The building is in a fun location and the interior design is one of the best I've seen, very clean and hand washing station is a great new addition!

Had a Shack Stack. Very nice. Tasty & juicy. Fries with cheese also nice. Only problem is that I couldn't seem to cut through the mushroom. Better than the one I had in New York City because they brought out 15 in one go and mine was no longer hot. Good service but the lady who asked for feedback came a little too close for comfort in these Covid-19 days.

Much, much, much better than the Jewel branch. We were nearby during its official launch last Friday, so of course, we have to drop by and see (out of curiosity). I was expecting a long queue but to my surprise, there wasn't! We were there around 9-ish. There were over-enthusiastic staff cheering and screaming and giving high fives as we were walking in, I thought I was there to buy an iPhone for a split second. LOL. Queueing up to order was a breeze as there were 4 counters and at least 30 staff in the kitchen churning out burgers, fries, "concretes" and milkshakes so efficiently. Very impressive. The wait was manageable, around 20 mins for our order. There was also staff on the dining floor assisting customers with any queries, passing them cutleries, interacting with kids and basically being a great ambassador to the brand. The dining area is big and spacious enough with lots of seating booths, tall tables, and plants. Now onto the burgers - I tried various burgers from Shake Shack before, so I decided to try Chick'nShack. Delicious chicken breast slow-cooked in buttermilk marinate and then fried to perfection served with lettuce, pickles, and buttermilk mayo. Good stuff. We also tried the "concretes" - a term used for frozen custard blended with mix-ins. The Shack Attack is the regular cant-go-wrong chocolate mix, but my new found favorite will have to be Eye of the Tiger which is vanilla custard blend with lychee and top with lime zest. Refreshing and not too heavy on the palate. Overall, a pleasant visit and first-time experience at the new Shake Shack branch in the city. I can't wait to be back soon!

This business should re-evaluate the way it determines it's pricing. If they plan to charge the rates they do for their food The least they can do is make the servings adequate enough to guarantee their customers are not leaving hungry. Quality and flavour is only moderate nothing impressive what so ever. We left very very disappointed considering the cost.

I had a regular hamburger in New York and wasn't impressed. In and out seemed better (although I haven't had that in a loong time) and the frozen custard was way too sweet I threw away most of it. I was later told it's the portobello mushroom that's popular so I tried that. Shrooms burger - 3.5 stars The deep fried portobello mushroom stuffed with cheese was interesting - it was juicy and filling, but the cheese tasted like your regular hamburger processed cheese. For me, the bread is usually a dealbreaker. Their buns were par for the course. Cheese fries - 3.5 stars For starters, I wouldn't have gotten cheese fries if I'd known the portobello was stuffed with cheese. The fries were hearty and fried well. Not too bad.

I was really looking forward to trying this spot as I have heard a tremendous amount of good reviews about this spot, since they do not have any halal food me and my family went for the vegetarian "shroom burger" it was really good, you get something good for what you pay basically. The staff was really friendly and had a good attitude, however at the end of our dinner when we were throwing away the trash they had not placed a bin and the sauce fell on my family members pants. Overall a very successful choice to go here, highly recommended.