Shake Shack Gardens by the Bay

The food at Shake Shack GBTB is consistent in quality to the ones from other branches. Lovely grill but somehow slightly saltier. The ambience is great with the generous aircon and great ventilation. Truly appreciate not smelling like fast food after the meal. The service or lack thereof is strange though, as there were staff walking around and working in the kitchen, but I didn’t even interact with a single staff during the whole ordering and collection process, and was slightly confused by where the buzzer would be collected. Apparently I wasn’t the only one standing around looking confused, as buzzers were just placed randomly at the collection booth. Nevertheless this is a great resting spot to refuel and recharge after a walk in the gardens.

Nice food and comfortable seating. I came here with friends for lunch, and food was actually great! The combination of the beef patty and the soft buns can make this probably one of the best burgers here! Though a little expensive on the pricing (the whole meal in the pic was like $80+), I think you should give this a try. Side note: I waited VERY LONG for a table, which I guess is normal due to the immense amount of international tourists there

The wait at lunch is insane, 45 minutes. You have no clue how long the wait will be because there is no indication, but if you only have a short amount of time to experience the gardens DO NOT WAIST YOUR TIME HERE. This is why it has such a low rating from me. If they let you know the average wait time, or even how many orders are ahead of you, or even if they are working on your order, that would help, but what a ridiculous wait for “fast” food. The burgers and food here are amazing. A little high priced, but man the quality and taste are worth it to me. It is incredibly difficult to find a table as well. Obviously, this is because the wait is so long, but if you are coming here to eat - and beat the heat, you probably won’t find a table.

I was the first customer to arrive on a weekday morning. It was empty. The food was made to order and it was hot. I did not manage to get the condiments after a few pump and a service crew went out from his workspace to assist me. The breakfast menu does not have one that have vegetable and meat, I had to top up for bacon from the arugula burger.

Came here with family after a trip through the Flower Dome at Gardens By The Bay. Food was great but the patties were quite dry but still very tasty will go there again! Seating was comfortable, but pricing was kinda expensive…. But the food was still great. Thx shake shack for making my day good either tho the dry hamburger. :)

I actually love to eat Shake Shack but this outlet’s QC is horrid. The fries came barely lukewarm, and the patties today tasted unsalted, and seemed borderline steamed. It was lacking the colour and Maillard reaction a smashed burger should have. It was slightly more oily today as well? And the sauce in this new burger was non-existent. A Macs double cheeseburger would have probably tasted better. If this was the first time I ever had a burger at Shake Shack, I would not patronise them again. Please step up with the quality control at this outlet. Thank you.

Crowded as expected since it’s right by Gardens by the Bay and popular with tourists. There was a super long wait, and the aircon was cold that the food turned cold really quickly. The burger was still great, but the cheese fries weren’t hot at all and the fries were cold. Prices aren’t cheap, but still a nice treat once in a while. Tip: Try to avoid peak hours.

Was really packed on a weekend and got lucky to find myself a table. First time trying this restaurant chain and ordered the Shackburger, fries and lemonade. The food was good (lemonade is really sweet compared to any soft drink we have in Australia) but definitely was pricey.