Billy B.
Yelp
Good atmosphere, poor service, and average food.
This was a place that is expected to have a good vibe and it didn't let down in this case. However, the service was poor, (although not server's fault necessarily). There was one server and a single bartender on the second floor. The server tried his best, but management really should have extra wait staff on peak nights such as Saturday night. This is just basic Management 101. Nevertheless, server tried his best, but fell short.
The food was also average. My wife's "hot" sandwich was cool to the touch and average in flavor. My chicken pie was hot and tasted great. However, the rest (mashed potatoes, peas, and carrots), was under cooked and really not edible.
What also surprised me, was the beer selection. It was a Free House , (meaning it is not tied to a particular brewery or beer). They did in fact have a variety, but few actual English beers. Their selection was mostly imports. This would be acceptable for an average pub, but not one of history and prestige as the Shakespeare's Head.
Nevertheless, if you want a pint of beer or even wine and cocktails while you people watch, this is a decent place. Otherwise, skip this and move on to the next.