Shanghai InterContinental Wonderland

The hotel is set in an exceptionally unique location within a former quarry, making it one of the most impressive properties I’ve ever experienced. There’s also a theme park nearby, which adds to its appeal. Our room was very comfortable and offered a fantastic view overlooking the hotel itself. The language barrier was occasionally a small challenge, but that’s part of the experience when exploring a different country. The staff clearly made a genuine effort to provide attentive service and ensure our stay was as comfortable as possible. Although the hotel has been open for several years and there are minor signs of wear and tear, it remains well maintained overall and continues to offer excellent amenities.

We absolutely loved our stay at the InterContinental Shanghai Wonderland. The rooms were modern, spacious, and thoughtfully designed, with a stunning view that made every moment feel special. The entire property is incredibly scenic, from the sunlit quarry walls to the peaceful water features, it’s unlike any other hotel experience.The night light show was a wonderful bonus and added a magical touch to the atmosphere. Although the hotel is located quite far from the city and major attractions, the tranquility and unique environment made it worth the distance. It’s a perfect place to unwind, relax, and enjoy something extraordinary.Highly recommended for anyone looking for a memorable and one-of-a-kind getaway! 🌟

I will write factual points only below.||Reception was pleasant and water show in reception very good.||As IHG Member there were actually no benefits if you book a promotion offer, this seems to be the case in several hotels.||We paid for an upgrade but actually only benefit was 13th floor but not allowed into executive lounge. ||Band in reception was very poor, very limited atmosphere for such a festive season.||Room was pleasant but nothing fancy basic even we paid for the upgrade only two coffee capsules had to ask for more.||In lobby bar had to wait 12-15 minutes for orange juice, service very basic.||In general stay was OK but nothing festive about the Hotel - Top Management very poor, middle management solved a few things but nothing with emotion or feelings in such a festive period.||Breakfast; would not spend the money nothing special very very average.||Christmas Dinner was Good.|Night show inside hotel was Good.||Overall would not stay again / Hotel needs some investment, not value for money.||IHG Customer Service online was excellent, without their support nothing would happen.

Everything and everyone was very good and helpful, especially Amanda and Bruce. As for the location, it’s a bit out of town. You need to take a cab. The photography session was good. If you need a quiet place to recharge, go for this hotel. They have activities here too. Cater for adults and children. The shows were fantastic and the good service given was great 👍🏻

Our experience was delightful and we had a lot of fun. The food was delicious and the facilities kept us entertained too. Teresa and Amara were also very helpful and guided us through our journey here. The room was nice and allowed us to have a good sleep.

I had an excellent stay at this newly opened hotel in Shanghai. The hotel features a modern and elegant design, with a clean and comfortable environment. All the facilities are new and well-maintained, giving a strong impression of quality and attention to detail.I would like to give special thanks to bruce and Bill for their kindness and outstanding service. They were professional, friendly, and provided great assistance throughout my stay, which significantly enhanced my overall experience and showed the hotel’s genuine care for its guests.I highly recommend this hotel for its service, environment, and overall stay experience

It was an absolute treat to stay here. I would not recommend the voucher with the massage/bath option, which wasn't really worth it (the 15 second video + photos are also offered independently for free by a third party company at the hotel) but breakfast is *definitely* worth it. But the superstar of our trip was Alen Jiang. When we were trying to figure out how to order delivery, she was sent up to our room and was able to help us out. That was so special to us and we were beyond grateful. We would recommend the hotel to absolutely anyone, just don't be like us and stay two nights instead of one!

The service at this hotel is really wonderful. Specifically, Bruce was super friendly and sent us helpful information about the hotel during our visit via WeChat. He even offered us late check-out which we really appreciated. The mattress was super comfy, unlike many hard mattresses that can be found in hotels China. The dining service during breakfast was also very good.