Shangri-La Far Eastern, Taipei

Location: The Shangri-La Far Eastern is centrally located and ideal for exploring the city. The views from the rooms and the Horizon Club Lounge are excellent. Style and Character: The interiors are elegant and feature traditional Chinese art. However, some areas feel a bit dated. Service and Facilities: The staff are very friendly and helpful. The rooftop pool offers stunning views over Taipei. The Marco Polo Lounge was a bit disappointing — some windows were covered with a film that limited the view, and table lamps at unoccupied tables were turned off, which diminished the ambiance. The Horizon Club Lounge, on the other hand, is very nice, with lovely views and attentive service. Rooms: The rooms have everything you need. However, the bathrooms are somewhat dark and would benefit from an update. Food and Drinks: Food and drinks in the Executive Lounge were very good. Summary: Overall, this is a pleasant city hotel in an excellent location, with beautiful views of the city and Taipei 101, and generally good service.

A wonderful, classic 5 star stay at the Shangri La Far Eastern Taipei. Stayed in a Grand Deluxe Family room (1 king, 2 twins) and it was excellent for a family of 4. Room was clean and comfortable. Bathroom had excellent water pressure. Hotel pool on roof was a game changer to cool off on hot Taipei days - loved relaxing with a beer on the roof while the kids swam. Breakfast at the Cafe was a daily highlight - still dreaming about it! The concierge was very helpful via email prior to our arrival in arranging hotel restaurant reservations, airport transport and suggesting English tours. Would definitely come back to this convenient and well appointed hotel.

As someone who typically stays at luxury hotel chains like the St. Regis, Ritz-Carlton, Conrad, or Grand Hyatt, this was my first visit to a Shangri-La property. I arrived at the Shangri-La Taipei with high hopes, anticipating a luxurious stay that might pleasantly surprise me and perhaps even win me over to a new brand. Unfortunately, while there were definite highlights, the overall experience didn't quite meet those lofty expectations. One of the main drawbacks was the condition of the facilities. The hotel, while grand, felt somewhat dated. My room's bathroom, in particular, looked quite worn out. The in-bathroom TV was an older model, and disappointingly, several channels suffered from static and a poor signal, likely due to old coaxial connections. However, not everything was outdated; the shower's water pressure and flow were absolutely fantastic – a definite plus! Additionally, the bidet toilet seat was a modern unit featuring a convenient wireless remote. Down in the lobby, the service seemed efficient and ran like a well-oiled machine. Check-in and other interactions were handled promptly. However, I couldn't help but notice a distinct lack of smiles from the staff. It left me wondering if the atmosphere was perhaps overly pressured, contributing to a less warm welcome than I'd anticipated. On a much brighter note, the breakfast buffet was truly top-notch and a highlight of the stay. The variety was impressive, spanning multiple cuisines to cater to diverse palates. There was an extensive selection of juices, high-quality fresh fruit, and an excellent salad bar. A fun, novel touch was the automatic soft-serve ice cream dispenser – a neat feature! Regarding the location, while convenient in many ways, the mall situated right next door was rather underwhelming and didn't add much value to the stay. A significant point of friction during my visit was the elevator system. Despite having a bank of six elevators, the wait times were often frustratingly long. When a car did arrive, it frequently filled up quickly, leading to multiple stops on the way up or down. A particularly inefficient aspect was the call system; you couldn't call for another elevator until the doors of the car currently loading had completely closed. It seemed illogical that multiple cars couldn't be descending or waiting at the ground floor simultaneously in such a large hotel. Ultimately, I really wanted to love this hotel and give the Shangri-La brand a full 5 stars based on its reputation. However, due to the dated facilities and the inefficient elevators, it fell short. It leaves me questioning whether this particular property is representative of the brand, or if my expectations, calibrated by experiences at competitors like St. Regis or Four Seasons, were simply too high. For these reasons, while the breakfast was outstanding and some elements were excellent, I'm offering the Shangri-La Taipei 4 stars. I'm now hesitant about trying another Shangri-La in a different city after this experience.

We stayed very comfortably for 3 nights in a room with a king size bed. The room was spacious and sunny, with a nice view of Taipei City from the window. The buffet meals were all scrumptious, with a wide variety of dishes offered. We could also relax and feel as snug as a bug in a rug in a lounge called Horizon, while quenching our thirst with delicious Taiwanese beer and enjoying a fascinating view of Taipei 101 from the window. The hotel staff were all friendly, and we were satisfied with their hospitality. During our stay at Shangri-la, I think we were able to fully enjoy the charms of Formosa. We would definitely like to stay at Shangri-la again someday.

We stayed in Shangri-la Far Eastern, Taipei for three nights last week. I was impressed by the service since I arrived at the hotel. The door man, the front desk lady, the cleaning staff and the lady who served our food at room service were all very kind and professional. The food was delicious. We could see the 101 tower from the room with a great view. We definitely will come back. Thank you very much.

Pros: room was nice and comfortable. Fantastic breakfast. Beautiful view of Taipei city on roof top (especially at night). Night market 10 minutes walk away Cons: you can hear your neighbor talk and cough if you get a connecting room. Roof top pool closes from 12-2 pm (first time to see this in a 5 Star hotel and very inconvenient and hope management keeps it open throughout the day.)

Rooms are comfortable and clean.Thank you to butler,Lisa.| My friend bought a lot of food and went to the concierge for help several times .Hoping that the food would be kept in the freezer. Concterge teams ,Jenny,Henry and Oliver Yao were very helpful and thoughful. Making our stay a smooth and wonderful experience.|Also,thanks to Ivy,Fo. for a efficient and professional check out services.|Thank you so much.|Abby

Stayed here for five nights over New Years in a Plaza Suite which had amazing views of Taipei 101 (perfect for the fireworks!). The staff were great and the location is really good too, very close to many of the key tourist areas of Taipei. The room was spacious as you'd expect from a suite and bed was very comfortable, only downside was the technology was a little dated - for example the suite had a Bose sound system installed but the connections were for old iPod/iPhones (not even Bluetooth) so we couldn’t use it.||We had access to the Horizon Club which was well worthwhile, albeit given the newer 5-star hotels coming online in Taipei, I wonder if they should look at expanding/improving the club lounge offering as the space was small and they had to send overflow guests down to the lobby lounge from time to time, thankfully we managed to avoid that though as the view from the Club was great.

Outdated rooms but spectacular rooftop pool and room views! Service is good but also nonexistent as we had few encounters with staff except at check in and at the pool. The restrooms are very dimly lit which makes makeup application a bit difficult.

The people are extremely nice and personal. The attention to detail is very impressive. Clean comfortable rooms. Big beds, large bathrooms and nice views of the town. Lovely pool and spa/gym. Restaurants are top tier. Always a pleasure to visit Shangri-La Far Eastern Plaza. Choo choo!

This was my third Taiwanese hotel experience and I'll not go to another hotel. This exceeded all of my expectations, the Onsen style health club was fantastic, the delux double was perfect & the hotel itself is extremely luxurious despite being 'older'. I booked through AMEX platinum and that really opened up a lot of benefits. Our hotel in Japan was older but luxurious as well, however, it definitely appeared older . This hotel does not look old despite possibly being decades old (maybe I don't know how old it is.). The service was impeccable and the breakfast buffet was insane. They even had American breakfast items like cereal and waffles. This breakfast was so filling we didn't need to eat much for the rest of the day.

the staff are friendly and can't complain with early check-in and late check out. it is close to a lot of the coffee shops and restaurants that I wanted to visit and it's conveniently located near the train station.

We tried 3 hotels while we were in Taipei and this one stood out as most comfortable and luxurious. This was an old hotel but the service was impeccable. I was confused when I was greeted with "welcome back" because I thought this was my first stay. Then, I was reminded that my last stay there was in November of 2007 - probably one of my many biz trips from the old days. The room was clean and the bed was very comfortable. The decorations were nice but definitely reflecting the trends of an era bygone. The only inconvenience was its distance to the MTR and taxi was the only convenience way to get to the shopping and sights. In any case, I loved this hotel among all the hotels I stayed in this Taiwan vacation- high recommended.

I think they have the best hotel staff so far on my Taiwan trip. The rooms are pretty. There is adequate closet space. There is a shopping store downstairs. My favorite so far.

This is THE ugliest 5-star hotel we've stayed at. Would've given it one star but we did get good nights of sleep as the room was so quiet and dark on the 20th floor. However, the amenities and decor all lack 5-star quality. No expresso maker in room. King bed is pieced together with two full size? And bedding were separated as well - could literally be just a room for two full size beds. Lobby decor is also pretty tacky and dated. Would NOT recommend.

Great hotel friendly staff clean and quiet. The pool on 40th floor has amazing views of Taipei 101. The gym is well equipped and clean with dry and steam sauna all the amenities that everyone loves. The breakfast buffet is superb and a perfect location.

We stayed at this hotel which was one of the best experiences that I have had with hotel stays in Taipei. The Shangrila Far East Hotel is by far a luxury hotel located in the Daan District of Taipei City. It is near the Daan Park. Not too far from the MRT Station either. The hotel offers a roof top swimming pool, the Marco Polo Lounge on the 26th fl which has a great view of the skyline, a very good spa and work out gym, luxury restaurant and another lounge. The hotel offers a breakfast buffet at about $30.00 USD per person. It also has a cafe near the lobby. The room we had on the 15th floor had a very nice view of the 101 Bldg and skyline. It was a nice sized room, very clean, large screen TV, comfortable bed, mini frig was stocked with drinks and snacks , complementary fruit and water daily replinished. Large bathroom with walk in shower and bath tub along with amenities. Large walk-in closet with safe. Staff was pleasant and helpful. Everything about this hotel was exceptional and I would not think twice about staying her again.

Now folks, I don't think a review about an afternoon tea represents an over all hotel, do you? Shangri la far eastern plaza hotel Taipei is one of THE best hotels here located in the heart of Taiwan's metropolis. This hotel provides unparalleled services (though I am biased because I'm a member of its golden circle and I do come here 4-6 times a year for business mixing with great pleasure!!). I think if you're a seasoned traveler like me (haha), you will appreciate the finer things this hotel has to offer including the club lounge for those who stay in the suites and can have excellent casual business meetings (one on one or 4 to 5 people) with unlimited food and drinks!! The rooftop swimming pool over looking the tallest 101 building in Taiwan, spa and gym facilities are just a few amenities to relax after a Hard days work (or play for me haha!!) The staff is great here at the Shangri La plaza Taipei, I use its driver and Mbz/BMW car services for all my transportations through out my stay and needs. As far as I'm concern, if I don't stay at this hotel, I won't come to Taipei. This is one of the best IF NOT THE BEST hotel in all of Taipei my yelper friends!! It's managed by the best hotel franchise through out the entire Asia. Don't take my words. Check it!! You know I don't do second best. Sorry for being a snob (lol), but trust me yelper friends, it's the only way to travel. Life is short, maximize it. If you want to have fun, and a relaxed trip to Taipei, stay here. So it's a bit pricey. You'll understand what I mean. However, if you really want to save money but want the hotel luxury, use the NT$120($4, yes you got that right) da yo bus from the airport direct to the front of the hotel if you are not press for time. This hotel has all the major buses stop here just a few steps away with just NT$15 (that's right, just 50 cents), you are able to go to all major places in all of Taipei!! Yelpers, I've done it all here for many years. Thank me now before you regret later and get stuck at some dirty and gross hotel that ain't cheap or some cheesy place that looked great on air bb!! Peace out yelpers!!

There are certain things in life that are probably worth every penny. The Shangri-La Taipei hotel room is one of them. I was placed on the thirteenth floor, and everything about the room was nearly perfect. Room: we had a wedding to attend, and the room was arranged by my new sister in law. The staff there ensured that our eight month old was taken care of by ensuring that there was a crib available, a baby bathing tub was set up, and there were plenty of water bottles available to heat up for formula. The bed and linens were nearly perfect in terms of comfort, and I slept like the fatass that I am without interruption. The room ambiance appeared to have been calibrated for a good night's rest - all of the lights, even when on, made me feel sleepy lol, and the console that controls the entire room's lighting was great! The closet was a great size, with equipment that allowed us to place our luggage on top for quick unloading. There was even a set of doors that close in case one person needs to arrange items inside the closet while the other sleeps. The restroom, with its giant bathing area, large shower, and comfortable toilet, left nothing to be desired. The sink, mirror, and free toiletries made life so easy. Kind of wish that the shampoo, conditioner, and body lotion were made by some famous brand, but hey, this isn't enough to make this place lose a star. The breakfast on the sixth floor can best be described as Heaven on Earth. In fact, I bumped into a California Congressman's Communication Director at breakfast here. 6:30 a.m. is a bit late to start breakfast for me, but man was everything really up to par! A chef named Robert Lee even came around the tables to ask if everything was to our liking, and we were thrilled to tell him yes. I recommend the Taiwanese style breakfast items, but there were Indian and American items available, too! I even had an omlette from the station, just for fun. Haven't really had that since undergrad. Belgian waffles and coffee are also available in a beautiful and spacious display. Seating in the dining area was also spaced out and relatively quiet, just the way I like it. I highly recommend this hotel and hope to be able to come back one day!

Afternoon Tea Buffet.... starting at 3pm, however, at 2pm... there are people already waiting in line outside the restaurant??? If you get there by 3pm, HUGE line! Because there are only 2.5 hours for the afternoon tea buffet. So basically people all come at the same time. YES!! it is like a war fighting for food!! The Service: AWFUL!! No assigned waiter for each table. The staffs just walk around to pick up dirty dishes. Service is bad... The kitchen staffs can't keep up with the customers, they don't refill the empty food trays fast enough! Almost you have to wait at every food station.... poorly organized. The Food: Good varieties; however, the quality of the food are not too delicate. The Parking: They validate the parking 1 hour for every NT$1000 you spend. Outside the restaurant, they have a small table full of candies. I guess they want to keep those kids behave while they are waiting in line. :)

I stay in a lot of hotels and I must say that this is one of the best. Shangri-la is definitely a step above. From the moment you step in the lobby you smell this perfume from all the beautiful live flower arrangements- orchids, lilies, birds of paradise, etc. Then you may hear a live piano playing in the background and see authentic local art displays. The service is outstanding and it's all about the attention to details. I've stayed here several times and never had one complaint. The rooms are spacious, luxurious, and tastefully decorated. Just an overall wonderful place to stay!!

Visited with a friend. Undoubtedly the cleanest, prettiest, and friendliest hotel I've seen in Taipei. Also has the best English-speaking staff I have encountered. Will return. Make sure to visit the Marco Polo Lounge on the top floor of the hotel. The food and drinks were terrific (especially the lemongrass-infused tequila). 5 stars!

This review is for the hotel bar Marco Polo lounge. It was great! With a spectacular view over 101, a mix between easy live music and lounge DJ, good wine, good snacks and lovely service, one couldn't ask for more. There are seating areas all along the panorama view-windows, and if it's packed, there are also seats upstairs (the bar is on the 37th floor, but you can take the stairs up to the 38th). This place is perfect to take the girls for a chilled night out, classy pre-drinks, your date, your boss or future business partner. The seating arrangements are great, but if you want to sit by the window, a reservation could perhaps be recommended. The other tables are however just as good, in my opinion. There are a variety of drinks, and a good selection of wines. And I mean, the selection is in fact pretty decent! There's a happy hour certain days of the week before midnight (see my tip below). You can also order food from the kitchen, which means both drinks and dinner may be enjoyed at the Marco Polo, with the most amazing view of the Taipei skyline.

There are plenty of well-rated hotels to choose from in Taipei, but the Shangri-La provided upscale luxury at what was a pretty affordable price when we were visiting - so it made for an easy choice to stay here when we visited a couple months back. It's not necessarily the most convenient location from an MRT standpoint - the closest line is the Brown line, which is almost a 10-minute walk away - nor is it necessarily the most centrally-located when it comes to all of the main tourist sites and attractions (except for being closer to the tail end of the Brown MRT, which puts you near the zoo and the gondola line). Nonetheless, the relative peacefulness made it feel more relaxing despite being in the heart of a bustling metropolis, and the staid brown exterior belies the grandeur that greets you once you step inside the large sliding doors. Piano music playing in the background and fountains give the lobby an elegant feel, and there is a space towards the back of the circular lobby where one can enjoy afternoon tea. The porters are very helpful - quick to hail a cab and give cabbies an explanation of where you are going in Mandarin. The front desk was alright as well, and I will say that the large tablets you can view and sign your hotel bill on are pretty nifty. The hotel itself has a circular core where the elevator bank (generously populated with 6 elevators, IIRC) is situated, but the rooms (as well as the restaurants and the fitness center at the lower levels) extend out in four directions around it at higher floors, giving it a more square/rectangular shape from the outside. Nonetheless, this design ends up providing (what feels like) a lot of privacy between different rooms; I don't think I ever ran into another person on our floor despite going in and out a decent amount. With a table with a beautiful centerpiece in the elevator bank, combined with the sleek, modern Asian sensibilities in the interior design, it very much feels like you are getting a high-end experience. Our room was fabulous, with marble floors and sinks and one of those fancy 'smart' toilets (those are always fun) giving the bathroom a very nice touch. The carpeting in the room made it feel homey, and the wooden finishes and closets again infuse simplistic sophistication into the room design. The best (and most noticeable) feature was our giant window directly facing Taipei 101, meaning that when it wasn't pouring rain, we had a phenomenal view facing the iconic tower. Perhaps the only downside was that our king bed wasn't actually one mattress; it was clearly two doubles put together. Nonetheless, all of the bedding was very comfortable, and the divot between the two was not too noticeable. While it isn't the cheapest accommodation around, I would definitely recommend staying here if you are in town for either business (the room's desk is decked out with the relevant amenities) or for pleasure. Hopefully, next time I come to visit, it will not rain so I can check out the rooftop!

This is a review for the restaurants, bars and lobby service as I was not a guest, Definitely one of the highlights of my vists. This hotel is incredibly well run. The service is impeccable. As soon as you walk in you are greeted warmly and any employee from a waitress to a hostess is eager to learn your name and direct you to the various amenities and dining options in the hotel, even though I was not a guest. The food at all the restaurants was quite lovely. As I did my expenses for the trip, I realized that I ate here about 6 times over the course of 7 days and that says a lot given the myriad of quality dining options in Taipei. The facility is first rate as are the views.

I travel for work. Taipei was my 5th City within Asia work tour. Had a great experience at this hotel. It was: clean, spacious, well located with many options. Staff was very friendly, helpful and courteous, especially Benson, Bell Boy. I was looking for a local laundry place. Benson took me to several laundry places. Benson is the best!

Unparalleled service that goes above and beyond before, during, and after the stay! My family and I just spent a week at the Shangri-La Taipei while visiting relatives and were so impressed by the extremely high quality of service and amenities available to guests here. It truly felt like a home away from home--amazing given that it is located right in the middle of the bustling city of Taipei! The breakfast chef and his team outdid themselves with a fabulous buffet every breakfast. My girls loved the extraordinary rooftop pool and hot tub on the 43rd floor. Even the room service food was delicious, and served with pineapple cakes from the hotel's Cake Room bakery (I never got to try one since my girls would devour them as soon as they arrived). The service was more accommodating than what we have experienced at hotels such as the Four Seasons, Intercontinental, and Grand Hyatt, and given the complexity of my family's needs (two young children and a variety of ages including my 70+ year old mother), that is saying a lot. They truly go above and beyond, and serve graciously and with a smile and a willingness to help no matter what the guest's need is (for example, I needed to use a computer in the business center at 4 AM and the overnight duty manager, Maximilien, came down himself to open the facilities, show me how to change the language on the computer to English, and offer helpful solutions for an issue I was experiencing that was unrelated to the hotel). To cap it all off, at the last minute my extended family and I needed a special banquet arranged for 15 adults and 3 children and one of the front desk concierges, Oliver, worked tirelessly into the night to research the best location and food for our event the next day. In the end, information from outside of the hotel pointed to the hotel's own Shanghai Pavilion as offering the best food and location, with a private room with a lovely view of the city available. Their staff was kind enough to create a custom menu including special Shanghainese dishes cooked by a distinguished visiting chef from the region as well as vegetarian entrees for my family and dishes the children would happily eat--this was all arranged within an hour of the banquet start time since my family and I had a busy schedule of activities during the day. The staff decorated the room flawlessly including toys and balloons that kept the children entertained. The food was beautifully presented and truly delicious, and the service accommodating and attentive no matter the request (again, we are a very particular family and they really exceeded our expectations). Thanks so much to the entire staff at the Shangri-La Hotel for creating an exceptional and memorable visit for me and my family, we hope to visit again soon!

We stay here for a few days during a part of our Asia Trip. It is centered to a lot of things, short drive to Taipei 101. Rooms are clean and have a great view of the city. Breakfast buffet was amazing. Staff are all so courteous and nice. My fave is the decor through the hotel - simple yet very striking consisting of traditional Chinese flowers painting and gong.

One of my favorite buildings in Taipei city. It's a pretty complex building, very much like the twin towers. Apart from it being a 5 star hotel, there is also a shopping mall with all the high-end designers. There is even a gourmet supermarket and a food court. The rest of the buildings has corporate offices. The Marco-polo lounge has an amazing view of Taipei city, which also overlooks Taipei 101. I have been a guest at the hotel several times and also a frequent shopper at the mall. I've got nothing to complain about, service is great !