Shangri-La Far Eastern, Taipei

60+ nights I spent at the Shangri-La Far Eastern, so let me tell you about it. Some may immediately disregard the account of my experiences due a long term preferential bias. This couldn’t be more wrong. 60+ days and nights I not only lived my experience, but was witness to thousands of interactions with hundreds of different shifts of employees. Rainy days and sunny days. Holidays and slow Sundays. I ate at every restaurant and browsed every floor and available for sight. The employees, the heart of any establishment, exhibit the qualities parents dream of their children upholding. Respect, calmness, kindness, caring. I’m sure any and all of them would thrive in anything they set their minds to, as their foundational values are perfectly centered. The cooks, cleaning staff, hostesses and bell hops ARE the hotel and each of them I’m proud to have known. I could write about the large beds, rooftop views, 5 star restaurants, or pristine pools. There are indeed a large variety of wonderful things that enhance the experience. And if you’re looking to compare and optimize against those I’m sure other reviews can gave you that. But to be honest, when I think back to what made my stay so worthwhile it was the smile at the pancake line, the “back too late sir! You need some sleep!” from the doorman. The kind guests I met and shared stories with in the elevator and gym. It was the individuals, and Shangri La Far Eastern, fills its palace with people, not staff.

We booked Shangri-La Far Eastern, Taipei for a one-night stay on 12/21–12/22 to use remaining hotel credits before year-end, and it turned out to be a very pleasant experience. We arrived late at night after work and went straight to Shang Palace for dinner. The food was excellent. The roasted cherry duck was perfectly prepared, and the crab fried with supreme soy sauce and vermicelli was especially memorable. Everything was flavorful and well executed—I really enjoyed the meal. After dinner, it was a nice touch to find complimentary desserts waiting in the room, which made the evening feel extra thoughtful and relaxing. We also checked out the gym, which was spacious, well-equipped, and impressive—especially appreciated as someone who does high-intensity core workouts. It’s one of the better hotel gyms I’ve seen. The breakfast buffet included with the stay was another highlight. There was a wide selection across Indian, Asian, and American cuisines, along with plenty of local Taiwanese dishes and desserts. The variety and quality exceeded expectations. There was a small incident during the stay, which I mentioned to a senior manager. He handled it very kindly and professionally, which really demonstrated the hotel’s excellent customer service and attentiveness. Overall, it was a comfortable, enjoyable, and well-rounded stay. Great food, strong facilities, and genuinely good service—I would happily stay here again.

Spent the few days around New Year’s Eve at this property with my family and really enjoyed it! The hotel is really well suited for families and they do go out of their way to take care of you. We booked an exec family room and it had ample room for four of us. As a bonus we also had a partial view of Taipei 101 and were able to watch new years fireworks from the room. We paid for horozon club access and im so glad we did. All of us spent a lot of time there enjoying the free food and drinks and amazing views. The staff was excellent, going out of their way to do whatever we needed. The gym was one of the best I’ve encountered and included an incredible steam room cold plunge and hot pool. The spa was great and i had a very nice massage. Location was excellent for visitnf Taipei. Nicely done all around.

Highly recommend! - The hotel staff members were all kind, thoughtful and polite with great English communication. We were pleasantly surprised with a room upgrade to three beds, full baby amenities, easy access for pregnant mother and a cute little birthday cake for my eldest son. - Amazing rooftop swimming pool. Heated, great view of the city, kind staff offering me hot tea. - Connected shopping mall: affordable restaurants and small supermarket for souvenirs. The weather was rainy everyday during our visit, but we felt warm and happy at Shangri La Taipei.

We had a good stay here. Everything is within our expectations. As Taiwan has the Environmental Management Administration by Ministry of Environment, hence all the hotels stop providing disposable personal amenities in the hotel rooms. But you can still request for these disposable personal amenities like shower cap, tooth brush, tooth paste, razor, cotton swabs etc from the hotel reception. The hotel is clean and housekeeping is good. The train station is about 8 to 10 mins walk so it is not so near. Our room is able to view the Taipei 101 building. The swimming pool & the roof top have good views of the Taipei city. The pool water has temperature setting so you do not feel cold even in the winter period if you want to have a swim. The staffs are helpful & polite. Keep it up.

Can easily make to my list of top 5 or even top 3 hotels.||Rooms clean with excellent housekeeping, generous upgrade to a suite (although just being a base member), welcome fruits, turndown service with a little bookmark each night (we managed to get different ones each night which my son was happy to collect). The hotel was also well located in Taipei (although not in a touristy or shopping area). Train station was quite a bit of a walk (about 15 mins?). Service was probably the most warmth I receive in a Taiwan hotel in this trip. Room value and service offered was simply excellent.||Lounge allows kids to be in at all times (as long as they are quiet), which is rarely seen in upper 5 star hotels. ||Shangri-la is currently emphasising on being more family and kids friendly in. There is still much more opportunities that Shangri-la Taipei to match the global branding concept. Having a little bit more Kids friendly activities, better amenities, kids friendly food, kids friendly service, etc. will make it up to mark.

I can’t say thank you enough to reservation manager, Niko. She is extremely helpful to arrange the booking for my big families. Really appreciate her thoughtfulness and service. Back to Taipei Shangri La feels like home. The house keeping team is just amazing. The staff, Lisa, always keeps my room super comfortable, the bathroom is sparkling clean and is full of drinking water in the room. Everyone here is so kind and helpful! I always have a great memory staying here.

Room was dark, breakfast mainly carbohydrates. My room was very dark, and it was obviously old because it is indeed an older hotel, the window was also very dusty. I was disappointed to be spending the amount that I did for a very small room which I paid for three people. I mentioned to front desk and they could not assist - it is a pity became that was my dad’s first visit after nearly after 50 years ! I have stayed in shangri-la a couple of times in different countries. We have always look forward to the buffet breakfast however, it was mainly carbohydrates in different forms. Proteins were eggs, chicken breast for salad, meat balls and perhaps salmon … I am now in another Shanghai-la hotel in Hong Kong and I hope not to have mediocre breakfast again!

Outdated rooms but spectacular rooftop pool and room views! Service is good but also nonexistent as we had few encounters with staff except at check in and at the pool. The restrooms are very dimly lit which makes makeup application a bit difficult.

The people are extremely nice and personal. The attention to detail is very impressive. Clean comfortable rooms. Big beds, large bathrooms and nice views of the town. Lovely pool and spa/gym. Restaurants are top tier. Always a pleasure to visit Shangri-La Far Eastern Plaza. Choo choo!

This was my third Taiwanese hotel experience and I'll not go to another hotel. This exceeded all of my expectations, the Onsen style health club was fantastic, the delux double was perfect & the hotel itself is extremely luxurious despite being 'older'. I booked through AMEX platinum and that really opened up a lot of benefits. Our hotel in Japan was older but luxurious as well, however, it definitely appeared older . This hotel does not look old despite possibly being decades old (maybe I don't know how old it is.). The service was impeccable and the breakfast buffet was insane. They even had American breakfast items like cereal and waffles. This breakfast was so filling we didn't need to eat much for the rest of the day.

the staff are friendly and can't complain with early check-in and late check out. it is close to a lot of the coffee shops and restaurants that I wanted to visit and it's conveniently located near the train station.

We tried 3 hotels while we were in Taipei and this one stood out as most comfortable and luxurious. This was an old hotel but the service was impeccable. I was confused when I was greeted with "welcome back" because I thought this was my first stay. Then, I was reminded that my last stay there was in November of 2007 - probably one of my many biz trips from the old days. The room was clean and the bed was very comfortable. The decorations were nice but definitely reflecting the trends of an era bygone. The only inconvenience was its distance to the MTR and taxi was the only convenience way to get to the shopping and sights. In any case, I loved this hotel among all the hotels I stayed in this Taiwan vacation- high recommended.

I think they have the best hotel staff so far on my Taiwan trip. The rooms are pretty. There is adequate closet space. There is a shopping store downstairs. My favorite so far.

This is THE ugliest 5-star hotel we've stayed at. Would've given it one star but we did get good nights of sleep as the room was so quiet and dark on the 20th floor. However, the amenities and decor all lack 5-star quality. No expresso maker in room. King bed is pieced together with two full size? And bedding were separated as well - could literally be just a room for two full size beds. Lobby decor is also pretty tacky and dated. Would NOT recommend.

Great hotel friendly staff clean and quiet. The pool on 40th floor has amazing views of Taipei 101. The gym is well equipped and clean with dry and steam sauna all the amenities that everyone loves. The breakfast buffet is superb and a perfect location.

We stayed at this hotel which was one of the best experiences that I have had with hotel stays in Taipei. The Shangrila Far East Hotel is by far a luxury hotel located in the Daan District of Taipei City. It is near the Daan Park. Not too far from the MRT Station either. The hotel offers a roof top swimming pool, the Marco Polo Lounge on the 26th fl which has a great view of the skyline, a very good spa and work out gym, luxury restaurant and another lounge. The hotel offers a breakfast buffet at about $30.00 USD per person. It also has a cafe near the lobby. The room we had on the 15th floor had a very nice view of the 101 Bldg and skyline. It was a nice sized room, very clean, large screen TV, comfortable bed, mini frig was stocked with drinks and snacks , complementary fruit and water daily replinished. Large bathroom with walk in shower and bath tub along with amenities. Large walk-in closet with safe. Staff was pleasant and helpful. Everything about this hotel was exceptional and I would not think twice about staying her again.

Now folks, I don't think a review about an afternoon tea represents an over all hotel, do you? Shangri la far eastern plaza hotel Taipei is one of THE best hotels here located in the heart of Taiwan's metropolis. This hotel provides unparalleled services (though I am biased because I'm a member of its golden circle and I do come here 4-6 times a year for business mixing with great pleasure!!). I think if you're a seasoned traveler like me (haha), you will appreciate the finer things this hotel has to offer including the club lounge for those who stay in the suites and can have excellent casual business meetings (one on one or 4 to 5 people) with unlimited food and drinks!! The rooftop swimming pool over looking the tallest 101 building in Taiwan, spa and gym facilities are just a few amenities to relax after a Hard days work (or play for me haha!!) The staff is great here at the Shangri La plaza Taipei, I use its driver and Mbz/BMW car services for all my transportations through out my stay and needs. As far as I'm concern, if I don't stay at this hotel, I won't come to Taipei. This is one of the best IF NOT THE BEST hotel in all of Taipei my yelper friends!! It's managed by the best hotel franchise through out the entire Asia. Don't take my words. Check it!! You know I don't do second best. Sorry for being a snob (lol), but trust me yelper friends, it's the only way to travel. Life is short, maximize it. If you want to have fun, and a relaxed trip to Taipei, stay here. So it's a bit pricey. You'll understand what I mean. However, if you really want to save money but want the hotel luxury, use the NT$120($4, yes you got that right) da yo bus from the airport direct to the front of the hotel if you are not press for time. This hotel has all the major buses stop here just a few steps away with just NT$15 (that's right, just 50 cents), you are able to go to all major places in all of Taipei!! Yelpers, I've done it all here for many years. Thank me now before you regret later and get stuck at some dirty and gross hotel that ain't cheap or some cheesy place that looked great on air bb!! Peace out yelpers!!

There are certain things in life that are probably worth every penny. The Shangri-La Taipei hotel room is one of them. I was placed on the thirteenth floor, and everything about the room was nearly perfect. Room: we had a wedding to attend, and the room was arranged by my new sister in law. The staff there ensured that our eight month old was taken care of by ensuring that there was a crib available, a baby bathing tub was set up, and there were plenty of water bottles available to heat up for formula. The bed and linens were nearly perfect in terms of comfort, and I slept like the fatass that I am without interruption. The room ambiance appeared to have been calibrated for a good night's rest - all of the lights, even when on, made me feel sleepy lol, and the console that controls the entire room's lighting was great! The closet was a great size, with equipment that allowed us to place our luggage on top for quick unloading. There was even a set of doors that close in case one person needs to arrange items inside the closet while the other sleeps. The restroom, with its giant bathing area, large shower, and comfortable toilet, left nothing to be desired. The sink, mirror, and free toiletries made life so easy. Kind of wish that the shampoo, conditioner, and body lotion were made by some famous brand, but hey, this isn't enough to make this place lose a star. The breakfast on the sixth floor can best be described as Heaven on Earth. In fact, I bumped into a California Congressman's Communication Director at breakfast here. 6:30 a.m. is a bit late to start breakfast for me, but man was everything really up to par! A chef named Robert Lee even came around the tables to ask if everything was to our liking, and we were thrilled to tell him yes. I recommend the Taiwanese style breakfast items, but there were Indian and American items available, too! I even had an omlette from the station, just for fun. Haven't really had that since undergrad. Belgian waffles and coffee are also available in a beautiful and spacious display. Seating in the dining area was also spaced out and relatively quiet, just the way I like it. I highly recommend this hotel and hope to be able to come back one day!

Afternoon Tea Buffet.... starting at 3pm, however, at 2pm... there are people already waiting in line outside the restaurant??? If you get there by 3pm, HUGE line! Because there are only 2.5 hours for the afternoon tea buffet. So basically people all come at the same time. YES!! it is like a war fighting for food!! The Service: AWFUL!! No assigned waiter for each table. The staffs just walk around to pick up dirty dishes. Service is bad... The kitchen staffs can't keep up with the customers, they don't refill the empty food trays fast enough! Almost you have to wait at every food station.... poorly organized. The Food: Good varieties; however, the quality of the food are not too delicate. The Parking: They validate the parking 1 hour for every NT$1000 you spend. Outside the restaurant, they have a small table full of candies. I guess they want to keep those kids behave while they are waiting in line. :)

I stay in a lot of hotels and I must say that this is one of the best. Shangri-la is definitely a step above. From the moment you step in the lobby you smell this perfume from all the beautiful live flower arrangements- orchids, lilies, birds of paradise, etc. Then you may hear a live piano playing in the background and see authentic local art displays. The service is outstanding and it's all about the attention to details. I've stayed here several times and never had one complaint. The rooms are spacious, luxurious, and tastefully decorated. Just an overall wonderful place to stay!!

Visited with a friend. Undoubtedly the cleanest, prettiest, and friendliest hotel I've seen in Taipei. Also has the best English-speaking staff I have encountered. Will return. Make sure to visit the Marco Polo Lounge on the top floor of the hotel. The food and drinks were terrific (especially the lemongrass-infused tequila). 5 stars!

This review is for the hotel bar Marco Polo lounge. It was great! With a spectacular view over 101, a mix between easy live music and lounge DJ, good wine, good snacks and lovely service, one couldn't ask for more. There are seating areas all along the panorama view-windows, and if it's packed, there are also seats upstairs (the bar is on the 37th floor, but you can take the stairs up to the 38th). This place is perfect to take the girls for a chilled night out, classy pre-drinks, your date, your boss or future business partner. The seating arrangements are great, but if you want to sit by the window, a reservation could perhaps be recommended. The other tables are however just as good, in my opinion. There are a variety of drinks, and a good selection of wines. And I mean, the selection is in fact pretty decent! There's a happy hour certain days of the week before midnight (see my tip below). You can also order food from the kitchen, which means both drinks and dinner may be enjoyed at the Marco Polo, with the most amazing view of the Taipei skyline.

There are plenty of well-rated hotels to choose from in Taipei, but the Shangri-La provided upscale luxury at what was a pretty affordable price when we were visiting - so it made for an easy choice to stay here when we visited a couple months back. It's not necessarily the most convenient location from an MRT standpoint - the closest line is the Brown line, which is almost a 10-minute walk away - nor is it necessarily the most centrally-located when it comes to all of the main tourist sites and attractions (except for being closer to the tail end of the Brown MRT, which puts you near the zoo and the gondola line). Nonetheless, the relative peacefulness made it feel more relaxing despite being in the heart of a bustling metropolis, and the staid brown exterior belies the grandeur that greets you once you step inside the large sliding doors. Piano music playing in the background and fountains give the lobby an elegant feel, and there is a space towards the back of the circular lobby where one can enjoy afternoon tea. The porters are very helpful - quick to hail a cab and give cabbies an explanation of where you are going in Mandarin. The front desk was alright as well, and I will say that the large tablets you can view and sign your hotel bill on are pretty nifty. The hotel itself has a circular core where the elevator bank (generously populated with 6 elevators, IIRC) is situated, but the rooms (as well as the restaurants and the fitness center at the lower levels) extend out in four directions around it at higher floors, giving it a more square/rectangular shape from the outside. Nonetheless, this design ends up providing (what feels like) a lot of privacy between different rooms; I don't think I ever ran into another person on our floor despite going in and out a decent amount. With a table with a beautiful centerpiece in the elevator bank, combined with the sleek, modern Asian sensibilities in the interior design, it very much feels like you are getting a high-end experience. Our room was fabulous, with marble floors and sinks and one of those fancy 'smart' toilets (those are always fun) giving the bathroom a very nice touch. The carpeting in the room made it feel homey, and the wooden finishes and closets again infuse simplistic sophistication into the room design. The best (and most noticeable) feature was our giant window directly facing Taipei 101, meaning that when it wasn't pouring rain, we had a phenomenal view facing the iconic tower. Perhaps the only downside was that our king bed wasn't actually one mattress; it was clearly two doubles put together. Nonetheless, all of the bedding was very comfortable, and the divot between the two was not too noticeable. While it isn't the cheapest accommodation around, I would definitely recommend staying here if you are in town for either business (the room's desk is decked out with the relevant amenities) or for pleasure. Hopefully, next time I come to visit, it will not rain so I can check out the rooftop!

This is a review for the restaurants, bars and lobby service as I was not a guest, Definitely one of the highlights of my vists. This hotel is incredibly well run. The service is impeccable. As soon as you walk in you are greeted warmly and any employee from a waitress to a hostess is eager to learn your name and direct you to the various amenities and dining options in the hotel, even though I was not a guest. The food at all the restaurants was quite lovely. As I did my expenses for the trip, I realized that I ate here about 6 times over the course of 7 days and that says a lot given the myriad of quality dining options in Taipei. The facility is first rate as are the views.

I travel for work. Taipei was my 5th City within Asia work tour. Had a great experience at this hotel. It was: clean, spacious, well located with many options. Staff was very friendly, helpful and courteous, especially Benson, Bell Boy. I was looking for a local laundry place. Benson took me to several laundry places. Benson is the best!

Unparalleled service that goes above and beyond before, during, and after the stay! My family and I just spent a week at the Shangri-La Taipei while visiting relatives and were so impressed by the extremely high quality of service and amenities available to guests here. It truly felt like a home away from home--amazing given that it is located right in the middle of the bustling city of Taipei! The breakfast chef and his team outdid themselves with a fabulous buffet every breakfast. My girls loved the extraordinary rooftop pool and hot tub on the 43rd floor. Even the room service food was delicious, and served with pineapple cakes from the hotel's Cake Room bakery (I never got to try one since my girls would devour them as soon as they arrived). The service was more accommodating than what we have experienced at hotels such as the Four Seasons, Intercontinental, and Grand Hyatt, and given the complexity of my family's needs (two young children and a variety of ages including my 70+ year old mother), that is saying a lot. They truly go above and beyond, and serve graciously and with a smile and a willingness to help no matter what the guest's need is (for example, I needed to use a computer in the business center at 4 AM and the overnight duty manager, Maximilien, came down himself to open the facilities, show me how to change the language on the computer to English, and offer helpful solutions for an issue I was experiencing that was unrelated to the hotel). To cap it all off, at the last minute my extended family and I needed a special banquet arranged for 15 adults and 3 children and one of the front desk concierges, Oliver, worked tirelessly into the night to research the best location and food for our event the next day. In the end, information from outside of the hotel pointed to the hotel's own Shanghai Pavilion as offering the best food and location, with a private room with a lovely view of the city available. Their staff was kind enough to create a custom menu including special Shanghainese dishes cooked by a distinguished visiting chef from the region as well as vegetarian entrees for my family and dishes the children would happily eat--this was all arranged within an hour of the banquet start time since my family and I had a busy schedule of activities during the day. The staff decorated the room flawlessly including toys and balloons that kept the children entertained. The food was beautifully presented and truly delicious, and the service accommodating and attentive no matter the request (again, we are a very particular family and they really exceeded our expectations). Thanks so much to the entire staff at the Shangri-La Hotel for creating an exceptional and memorable visit for me and my family, we hope to visit again soon!

We stay here for a few days during a part of our Asia Trip. It is centered to a lot of things, short drive to Taipei 101. Rooms are clean and have a great view of the city. Breakfast buffet was amazing. Staff are all so courteous and nice. My fave is the decor through the hotel - simple yet very striking consisting of traditional Chinese flowers painting and gong.

One of my favorite buildings in Taipei city. It's a pretty complex building, very much like the twin towers. Apart from it being a 5 star hotel, there is also a shopping mall with all the high-end designers. There is even a gourmet supermarket and a food court. The rest of the buildings has corporate offices. The Marco-polo lounge has an amazing view of Taipei city, which also overlooks Taipei 101. I have been a guest at the hotel several times and also a frequent shopper at the mall. I've got nothing to complain about, service is great !