Oleksandra D.
Yelp
I would like don't put stars at all
Unfortunately, my experience at the New Year's Eve Cruise Party, for which I spent $160, was highly unsatisfactory for several reasons. Despite my attempts to reach out for a resolution, the organization has failed to contact me, leaving me with no choice but to dispute the charge with my bank.
From the beginning, we encountered rudeness from the host, which dampened the experience. Despite this, we decided to proceed, as we had no other option at that moment.
The main issue arose when we discovered that food was available for purchase only. At the time of booking, it was stated that only the bar was for purchase. However, at the event, the only food option was an oily pizza slice from Freshslice Pizza for $5 each. This was already disappointing, but the situation worsened when we were informed that the afterparty required a separate payment. There was no mention of this in the event description.
Additionally, the advertised limousine ride to the gallery for the after-party was stated to be included in the general admission. However, upon arrival, we were informed that this ride was only for VIP admission. The event description clearly stated: "General admission with red carpet photos upon entry (no photos were provided, and the carpet appeared to be a bathroom rag) followed by champagne upon entry with a limousine elite ride to the Gallery for After-Party." Same as we were not aware that there will be extra charge for after party since there was nothing about it.
To add a bit of humor to this unfortunate situation, it seems that the event description of the party was updated after the fact. Luckily, I have screenshots of the original description, will see if they help me to report this organization as for possible fraud.
It is completely abnormal that this could happen when people use EventBrite platform ( funny that they also don't care that description was changed post even via their platform and haven't even block this organization) for expensive events to get good experience , and they end up feeling trapped.