Shangri-La Colombo

had an absolutely wonderful 1 week stay at the Shangri-La in December. the staff were very accommodating and even upgraded us to a higher floor as we had to wait for our room to be ready (though this was only 20 minutes!) the room itself was spacious, luxurious and well equipped with multiple toiletries. you can request extra products and pillows on the website using the QR code in the room which made this process very easy. we ordered room service a few times and the food was promptly delivered and was always delicious! there is a pool on the 4th floor roof which is large and has lots of sun beds around the breakfast buffet was amazing with tons of variety and multiple cooking stations. the food quality was excellent overall had a lovely stay and would be keen to return!! thank you!

Excellent hotel! Right when you walk in, the hotel feels grand and luxurious. The staff were kind, informative and helpful. It’s in an excellent location- across the street from Galle Face and Port City. It’s also attached to the impressive One Galle Face Mall. Recommend getting a room on one of the higher floors facing the water. The rooms were quiet, clean and spacious with a comfortable bed. We had the breakfast buffet which has many options including English breakfast, SL breakfast (hoppers, string hoppers, milk rice), Indian food (including Jain food options), and lots of fresh fruit. We also ate at the Shang Palace which had great service and excellent food. I recommend staying here on your next trip to Colombo!

Shangri-La Colombo is unquestionably one of the finest hotels in the world. The level of luxury is exceptional, and the staff are extremely friendly, attentive, and very professional. From the outset, the experience was nothing short of exceptional. Despite arriving in the early hours of the morning, we were granted access to our room at 9:00 a.m., a testament to the meticulous attention paid to guests. The room is very spacious, with a spectacular view of the Indian Ocean, and the bathroom is large, modern, and impeccably clean. The hotel enjoys a prime location right on the oceanfront, less than a minute from the beach and in close proximity to Galle Face Mall, making it the ideal choice for visitors wishing to explore the area. The breakfast is of an excellent standard, offering a wide variety of high-quality products. The gym is the largest and best-equipped facility of its kind I have ever seen in a 5-star hotel, with a superb view of the Colombo Lotus Tower, which makes working out a truly pleasurable experience. The pool is truly remarkable, offering a breathtaking view and an atmosphere of unparalleled luxury. I would unreservedly recommend Shangri-La Colombo to anyone visiting this city. This hotel is truly exceptional, boasting a highly professional and welcoming staff. I would like to express my gratitude for the two days I spent at this hotel, and I am looking forward to returning in the future.

Whether you are planning a corporate conference or a lavish wedding, this venue is highly recommended for both day and night functions. The combination of space, modern technology, and thoughtful layout makes it a top-tier choice in the city. ​The Ballroom at Shangri-La Colombo remains one of the city’s premier venues for large-scale events, and my recent experience there confirms why it holds such a high reputation. This space is designed for impact, comfortably accommodating gatherings of 250+ guests without ever feeling cramped or cluttered. ​The sheer scale of the hall is impressive. One of the standout features is the flexibility of the floor plan. For our event, the interior was expertly organized with round tables seating six people each, which felt intimate despite the room's vastness. Additionally, the inclusion of an internal beverage hut was a clever touch—it acted as a focal point for socializing without forcing guests to leave the main action. ​The transition between indoor and outdoor spaces is seamless. Having outside dinner buffet arrangements allowed guests to enjoy the fresh air and the premium Colombo atmosphere, while the main proceedings stayed cool and focused indoors. ​The technical capabilities of the hall are a major selling point: ​The ability to adjust the lighting intensity allowed us to transition the mood perfectly from a bright, professional daytime setting to a sophisticated evening ggala and The integrated audio system is crisp and powerful, ensuring that speeches and music carry clearly to every corner of the room.

Shangri laa is definitely one of the most beautiful and a luxury hotel in the heart of colombo, Sri Lanka. The relaxed ambiance of the hotel is really amazing. Food is great, rooms are great, services are great and nothing to complain about personally. The sapphyr lounge is amazing with live music and perfect for a friend’s meetup or to spend a relaxed evening with family. If youre looking to go for a high tea, its definitely one of the best places to try.

Stayed one night at Shangri-La Colombo and had a wonderful experience. The hospitality was excellent, making the stay very comfortable and welcoming. The breakfast buffet was truly delicious with a great variety, enjoyed in a beautiful and pleasant atmosphere. The room was perfect, offering a lovely lake view that added to the overall experience. The Christmas decorations were also beautiful, adding a festive and elegant touch to the hotel. Overall, a very relaxing and enjoyable stay. Highly recommended.

I stayed here for one night and i was happy with my stay. Its a large hotel with huge party halls. This place is attached to the Mall on Galle Face and there is direct access too. The rooms are of a medium size and well appointed. The staff are friendly and eager to please. If they add a personal touch, like fresh flowers, cookies or fruits it will enhance the experience. |We enjoyed breakfast here which was elaborate. Location was perfect.

Stayed at the hotel when SriLanka was effected the most due to cyclone. Hotel was full of guests with staff either had to travel for long or had family members affected by the floods back home. However I could see only smiling faces in the hotel, ever ready to help. Hotel service was top notch. Never had to wait for anything. Smooth check in, clean rooms excellent service. Breakfast was top class and servers were ever ready to serve our needs. |Beautiful location, excellent service, delicious good and great people. |I highly recommend Shangri-La Colombo.