Shangri-La Eros New Delhi

Overall very pleasant 5* hotel in Delhi. Rooms are great, service is great giving an overall good impression. The hotel does have a luxury feel, added by the great restaurants and elevated guests. At the time of my visit, the pool was shut for maintenance/renovation. The hotel offered free transfer and access to the Lalit hotel’s pool area which in my opinion was a good management of the situation.

Hritik he was amazing at the Tamra he was genuinely warm and suggested good food. had such a wonderful experience at the restaurant, and a big part of that was thanks to Hritik, who was truly exceptional in his service. From the moment we were seated, he was attentive, polite, and incredibly professional — all while adding a personal, friendly touch that made us feel genuinely welcome.

Visited Tamra at Shangri-La Eros, New Delhi, and had an outstanding experience! The team was warm, cheerful, and incredibly attentive — they made us feel truly welcomed from the moment we arrived. Their positive energy and focus on every little detail really elevated the experience. The food was exceptional — bursting with flavor, beautifully presented, and clearly crafted with care. Every dish reflected a high standard of quality and creativity. The ambiance was elegant yet comfortable, creating the perfect setting for a relaxed yet memorable dining experience. A seamless blend of excellent service, great vibes, and delicious food. Highly recommended for anyone looking to enjoy a top-tier dining experience in Delhi!

We would like to thank Sunil Dutt for providing an excellent service as returning guests. Mr Dutt was exceptional as we had a few issues during our stay last year. We are fully confident to stay here in the future. We recommend the Shangri-la to anyone looking to stay in Delhi. The location is perfect. Unfortunately, on this occasion the spa and pool were out of service. We do looking forward to using the facilities on our next visit. Just want to add the staff in the restaurant are superb. Very attentive.

⭐️⭐️⭐️⭐️⭐️|Outstanding Service!||The staff at Shangri-La Eros New Delhi were exceptional, warm, attentive, and always ready to help. Their professionalism and personal touch made my stay truly memorable. A big thank you to the entire team for making it feel like home.|Feroz, Ayan, Shahnawaz, Hardeep Manohar, Sanjeev, Tanuj Dulgch

This property is situated at New Delhi by the Ashoka Road at a distance of around 2km from the main Connaught Place area and around 2 km from the glorious India Gate. The hotel looks amazing from the front as well from the reception. The front area is beautifully designed with mirrors, sculptures, artefacts ans what not! The rooms are very well designed, quite neat and clean and with all the required amenities. They have tea maker, iron with board, welcome fruits, welcome notes and everything you may need in the room immediately one checks in. But the size of the rooms are little small and particularly for twin sharing basis. The wide window of the room gives an amazing view of the city and the main road which is so pleasing all the time. The room decor is very nice with at the position of all the furniture. The washroom is also spacious and neat and clean and staffed with all the required toiletries. We had our annual sales conference in this hotel which was well managed. They have a big conference room in this hotel. The food quality of this hotel is quite good, specially the veg ones. One gets the authentic North Indian veg cuisines here at this hotel. Special mention to the wide spread of buffet breakfast options. They literally have given thought of everything one can opt for in the breakfast. Apart from many veg and non veg dishes, I have particularly liked the juice counter to have juices of one's choice and of course the elderly person offering tea or coffee which had a different Indian taste!! Only point of concern is little rude behaviour from few of the attendants in the food service and the front desk. They need to be better listeners and warmer to the customers who are paying a premium to stay in this property. Apart from few such things, the stay was thoroughly enjoyable. They have a small gym in this hotel and the swim pool was under maintenance during our stay. There is a garden area which is separately booked for any marriage and other celebration and the area is also very well decorated. They have a very good security check in at the entrance. The lift service was not so impressive though, time and again we had to come across many breakdowns in between the floors which also needs attention from the management. Overall, the experience was nice and we also had a prompt house keeping service which is very essential. It was an enjoyable stay.

Excellent Experience. Staff is very courteous and ready to help, especially Shahnawaz from the banquet team. They helped our team in doing the setup in a very short time. Would recommend to all...

"We recently stayed at sangrila erosswith our friends, and it was an absolute blast! The hotel's amenities, service, and location were top-notch. We loved the spacious rooms, delicious food, and friendly staff.||The hotel's pool and gym were perfect for relaxing and staying active. The staff went above and beyond to ensure our stay was comfortable and enjoyable.