Shangri-La Hambantota

⭐⭐⭐⭐⭐|I had a wonderful experience at the hotel buffet. The food was fresh, delicious, and had a great variety to choose from. The highlight of my visit was the excellent service. Kanishka, who looked after our table, was extremely polite, attentive, and professional. He made sure everything we needed was taken care of with a warm smile. His friendly attitude really made our dining experience special. I highly recommend this place for both the quality of food and the outstanding service from staff like Kanishka.

Our family spent 2 days at Shangri-La Hambantota, and it was a truly memorable getaway. The resort is spacious, beautifully maintained, and perfect for families, with plenty of activities to keep the kids entertained. The pools, play areas, and family-friendly atmosphere made our stay both fun and relaxing. The food was excellent, and a special thanks goes to Indika Kodithuwakku (F&B Service Manager), who was incredibly friendly and went out of his way to fulfill our special requests. The staff overall were pleasant, attentive, and welcoming throughout our stay. The only downside is that weekends can get quite crowded, so for a calmer experience, weekdays are definitely the better option. Another highlight of the hotel is its in-house boutiques. Sanjeewa’s handcrafts boutique is filled with beautifully made, authentic pieces that reflect Sri Lanka’s rich tradition of craftsmanship. Sanjeewa himself is warm and passionate, taking time to explain the stories behind his creations, which made shopping there feel personal and memorable. Thushara’s elephant paintings boutique is equally special — his paintings are vibrant, detailed, and capture the spirit and beauty of Sri Lanka’s elephants. His kindness and welcoming nature made visiting his shop an experience in itself. Overall, our stay at Shangri-La Hambantota was the perfect blend of luxury, relaxation, and cultural experiences. Between the outstanding hospitality, delicious food, family-friendly activities, and the unique in-house boutiques by Sanjeewa and Thushara, we left with wonderful memories and meaningful keepsakes. Highly recommended for families and anyone looking to experience the very best of Sri Lankan hospitality.

We stayed there for 3days. It was a family outing. Hotel is overall nice. Plenty of space to roam around. Pools are in excellent condition. |Staff was nice and friendly. Specially the staff at reception and serving staff. Manager, and Assistant Director Udaya were helpful to sort out drone flying issues etc. |kanishka was the serving staff at the restaurant, he was attentive and friendly. |Also the staff at the reception. |Over all food was great, Sri Lankan cuisines were top level. Deserts were great. |Overall it was a great and relaxed experience.

Beautiful location. Warm, welcoming and very gracious staff and Navona was particularly lovely and attentive at breakfast.|While the breakfast buffet was excellent, the dinner buffet could do with some improvement in the European dishes’ flavours. Also, it was a shame that the lovely lady making hoppers at dinner had her hopper station outside the main restaurant area so very few tourists knew the purpose of her counter. If it’s possible, I would suggest the hopper station be moved inside the restaurant area. I enjoyed the hopper she made me though, with a warm smile! |The pool areas, gardens and beachfront were beautifully maintained thanks to the hardworking landscaping and ground staff who started work in the early morning.|We only stayed one night due to our itinerary, but I felt rejuvenated for the rest of our trip on the south-east coast of Sri Lanka.

High quality foods and superb service. Kanishka gave us truly excellent service. He was friendly, professional, and always attentive to our needs. He made our meal even more enjoyable—thank you for the wonderful ||"My heartfelt thanks to Mr. Nissanka for the exceptional service and care. Your dedication and warm hospitality reflect the true spirit of a five-star experience."|Thank you every one of Shangri-la Hambantota Resort

Excellent family holiday destination. Clean rooms, wonderfully curated lawns and hotel premises. Friendly and attentive staff. The hotel almost full on both the days we were there, but the staff made sure they gave us enough attention to take care of our needs. If you are travelling with kids, this is a great destination, with lots of activities to do. The kids play area, water park were favorites of our kids. Highly recommended.

Rooms are clean and the amenities are very comfy. Love the shampoo smell! Foods are perfect after 5 days here in the local hotels. Gym and pool are also great, and the ocean view! Great resort!

We stayed at Shangri-La Hambantota for one night and overall, it was a very good experience. The resort is stunning, with beautiful surroundings and a relaxing atmosphere that makes you feel truly away from the rush. The food was delicious, offering a nice variety with good quality and taste. the staff were very attentive and warm. It’s a lovely property for both relaxation and family time, and we would happily return for a longer stay in the future.