Shangri-La Hotel, Beijing

Lovely, lovely hotel. The rooms are large and spacious. We had two inter connecting rooms Ona high floor and we felt like we were in an apartment.||The buffet breakfasts are brilliant. Plenty of choices and the food is great. Separately, a special mention to the Shang Palace. We had dinner there on our first night and the food was fantastic.||The Lounge has live music- Wednesday to Saturday. The lady playing the piano on our first evening- 4 July was amazing. My wife and I sat with our drinks and listened to her hoping the music would not end.||Service at the hotel is great. Special thanks to Faye at the check in who helped with the currency change. Freddy at the Shang Palace who was super helpful in getting my points added even after I lost the receipt and Marianne who was our server at the Shang Palace. There were several others too, I did not note the names. ||Thanks Shangri La Beijing. We hope to be back one day.

I had a truly wonderful experience at Shangri-La Haidian Beijing. From check-in to departure, every detail was handled with warmth and professionalism.||A special highlight was the Executive Lounge — the staff there treated us like royalty. The service was attentive, the food and drinks were always replenished promptly, and the atmosphere was calm, elegant, and inviting. It made us feel genuinely welcomed and valued throughout our stay.||Thank you to the entire Shangri-La Beijing team for delivering such an exceptional hospitality experience. I look forward to returning on my next trip to Beijing.

Excellent hotel ! Excellent service ! Excellent food ! But location is NOT so good . You need a taxi to go to shopping Malls . You need Taxi if you want variety of restaurants. You need Taxi if you need some essentials, or specific needs. I gave this hotel 5 stars. But remember ; if you came for shopping= and you roam around shopping Malls= you may need a taxi several times per day. Take it into consideration. Bottom line ; I recommend this hotel. It's 5 stars hotel. But= if you have to come & go several times per day= either rent a car, or use taxis. 7 June 2025

Overall a pleasant experience, with exceptional service from staff members. however breakfast options are limited with mostly repeating choices everyday. The only complaint i have about the room is that the countertop of the sink was leaking once in a while.

The hotel's chinese garden is very nice and neat. This is a beautiful hotel, vast, grand and artistic. Room and bathroom are a bit old-fashioned but clean and no smell of smoke. Breakfast is excellent for an elderly person like us. So much choices and taste like home. The heated 1.2m swimming pool can be crowded during the day. The changing room and the jacuzzi are very good. The hotel is near a subway station which lead us to Daxing Intl airport without suffering the heavy unmoving traffics. This hotel is just 8.5km to the Summer Palace but it is closed every Monday.

Room was spacious and clean. The buffet breakfast offered a wide variety of food that suits different diets. Staff was helpful and friendly.

I had a lovely 1 night stay at the Shangri La Beijing. Staff / service was definitely a real highlight of this short stay. At check in I was offered a 350RMB upgrade to a Valley Wing Premier Room. Originally I was booked in the cheapest room with no breakfast. Given the upgraded room was larger, had club lounge access (including dinner), and breakfast, I accepted as I thought this was a good deal. The room was spacious and well appointed, although it was a shame the bathroom didn't have a bidet. The cleanliness could be improved as there was some questionable residue in the shower drain cover (looked like hair). The room also gets extremely warm (we were warned of this) and I couldn't get the aircon to cool it down, it seems stuck in heat mode. Dinner at the club lounge and breakfast at the regular restaurant were both great, good spread of food and drinks and good service from hosts. Also really appreciate great service from the bellboys who helped us pickup some packages accidentally shipped to staff lockers. Overall I would definitely stay here again and I thought the hotel was excellent value.

Excellence experience from Hotel arrangements especially Ms Zoe's and my parents have a wonderful anniversary celebration in Beijing. Suggest to change the kettle and hair dryer in hotel room.