mariam alshamsi
Google
Our stay at Shangri-La Le Touessrok, Mauritius (2025) was truly beyond exceptional — heartfelt, personal, and deeply memorable. From the moment we arrived, the warmth and attentiveness of the entire team made us feel instantly at home.
One person who truly stood out was Stacy from the Host Team. Her care, energy, and dedication were unmatched. She went above and beyond every single day to make sure we were comfortable and happy, often anticipating our needs before we even asked. Her presence genuinely made our stay special, and she deserves all the recognition for her outstanding service.
The concierge team was also amazing, offering excellent recommendations and taking care of all our bookings and activities with efficiency and grace. The dedicated WhatsApp service was incredibly convenient — fast, responsive, and always handled with a personal touch. Every request, from spa bookings to small daily needs, was managed flawlessly.
Our room was spacious, serene, and beautifully maintained — the perfect escape in paradise. The beach team made every activity fun and easy, and the culinary experience, especially at TSK, was filled with warmth, flavor, and care.
Shangri-La Mauritius is more than a resort — it’s a place where people truly care. Every staff member left a positive impression, and we’re so thankful for such a wonderful experience. Highly recommended, and we can’t wait to return.