Mr Kaahunna
Google
I’ve been to Shangri-La Fiji a few times now, and honestly, the food situation hasn’t improved at all. The hygiene around the buffet and restaurants is worrying. You often see bugs and cockroaches around the food area, and the humidity makes it worse nothing’s properly chilled or covered. Sushi and salads sit out warm for ages, staff handle food without gloves, and birds fly in and land near the food. It’s pretty off-putting.
I’ve had food poisoning here more than once over different stays, which says a lot. For a place charging these prices, it’s not good enough. The buffet is also repetitive and doesn’t really suit most tourists from NZ or Australia. It’s the same heavy, spicy dishes most nights, and the pizza is dry and barely has any toppings.
This resort could be incredible if they fixed the food and lifted the hygiene standards. Management really needs to front up and give guests an update on what’s being done to sort this out because it’s been like this for years, and people are getting sick. The location is stunning, but the food is what ruins it every time.