Anne Vogt
Google
A Mixed Bag: Luxurious Amenities, Subpar Service
Shanti offers a delightful blend of luxury and relaxation, with a few notable drawbacks.
Positives:
* Breakfast Buffet: The breakfast buffet is a true highlight, offering a wide variety of delicious options. The generous portions and fresh ingredients make it a great way to start the day.
* Beach: The beach is pristine and well-maintained, providing a serene setting for sunbathing and swimming.
* Room: The rooms are spacious and comfortable, offering ample space to unwind after a day of exploring.
* Spa: The spa offers a range of rejuvenating treatments, including a fantastic massage that left us feeling refreshed and revitalized.
Negatives:
* Service: The service at the hotel is inconsistent and often slow. The staff seems inexperienced and lacks the attention to detail expected from a high-end resort.
* Food: While the food is generally good, it doesn't quite live up to the standards of a 5-star establishment.
* Privacy: The intrusive nature of some staff members, inquiring about guests' whereabouts, can be unsettling and detract from the overall experience.
Overall:
Shanti has the potential to be an exceptional resort, but its shortcomings in service and food quality hinder its ability to deliver a truly five-star experience. If you're looking for a luxurious getaway with excellent amenities, this hotel may be a good option, but be prepared for some service inconsistencies.
Tips for Future Guests:
* Be patient with the service staff.
* Consider dining off-site for a more refined culinary experience.