Anne D.
Google
I am torn on this one.
Location is lovely, right on the beach, 15 mins from airport and beautiful views from beach and pool area.
Parisa restaurant is excellent with great service and lovely food.
Door staff are very efficient and friendly.
Hotel in my opionion lacks atmosphere.
It s very arabian in design which is really nice, however something is missing.
We had an issue when we arrived with our room type, and after an 8 hr flight and a different time zone, we did not need the unhelpful attitude of the check in staff.
We arrived close to midnight, exhausted, and had to argue with the front desk staff to get the room we had booked, eventually after 40 mins they found a room. We were told the hotel was complety full and our room type was not available, so not my problem!!
Never in all my stays in Hotels have I come across an attitude like this, we were completly taken aback, and it wasnt until I said we would contact our travel agent to see what was going on that they sorted out the issue.
We were contacted the following evening by a guest relations manager, however the damage had been done at that stage.
I feel the staff here are not trained as well compared to other Doha Hotels, breakfast was rushed and food quality only fair.
We were a little disappointed , maybe my expectations were too high, as most reviews are all very good.
I dont know if I would return, maybe the night staff were having a bad night, the night we arrived.