Adriano
Google
When I first moved to Centretown five years ago, I used to get takeout from here regularly. Unfortunately, over the last couple of years - and especially recently - the quality has declined significantly.
Today, I found a very rotten cherry tomato in my salad, and my “large” salad had roughly half the amount of chicken that is normally on it. Recent comments have also mentioned the portion sizes have changed.
A few months ago, I bit into a large piece of plastic in my food. While my order was replaced at the time, it raised serious concerns about food safety, particularly with meat kept on the heat lamp as there may have been additional plastic on the meat that was not visible (I was told it came from plastic wrap used on the meat when they store it at the end of the day).
Additionally, other reviews are accurate regarding customer service. The dark-haired woman at the cash is consistently rude and often stares at customers in a way that feels uncomfortable and unwelcoming. It’s also not uncommon to be ignored for 2-3 minutes with no other customers ahead of me. Even my mom found it so odd when she was visiting. That said, they seem to have new staff lately. The new cashier who served me today was very nice.
Lastly, the outside steps are a slipping hazard and should be addressed.