Shelter Harbor Inn

Nice location. Room didn’t have any screens so we were not able to open the windows on beautiful autumn week. The Heating and Cooling system was not effective. The morning continental breakfast should be from a wonderful local baker vs stop n shop bagels and English muffins. Overall the Inn has a lot of charm but I wouldn’t stay again with the current offering!

We hosted our wedding here this past weekend and it was absolutely perfect! The staff all went above and beyond to make our day more than special. The grounds are gorgeous, food great it left all our friends & family blown away! Our day could not have been any better. If you are looking for an intimate wedding venue this is the place. They also have beach access so we were able to do our vows on the beautiful beach in addition :)

I booked 3 rooms at this Inn through Expedia. They are a pet friendly Inn. I called a few days after I booked to see what the Pet Fee would be since it was not disclosed anywhere. At this time the front desk employee told me that they were going to charge me over 3 TIMES what I had booked the room for because she had to switch me to a pet friendly room. I feel like it was a Bait and Switch. 3 times the initial room charge was exorbitant. They then came back to charge me well over 2 times what I had booked the room for originally .. plus a $30 per night per pet fee....I cancelled all 3 rooms. Bait and Switch? I used to live in this area, honestly I dont know much about this Inn at all. I won't book again. Guests beware of upcharges for rooms and hidden fees which are exorbitant.

the staff was lovely, including the wait staff. however the room was disgusting. our sink did not drain, despite it supposedly being fixed! our safe was broken, the maid never knocked on our door and never came to clean and the entire room was filled with and stunk of mold. ever single piece of our clothing that was hung up had to be brought to the dry cleaner upon our return home, including all clothing not worn. horrible horrible.

We enjoyed a 2 day stay at Shelter Harbor and wished it could have been longer. It is located in a quiet setting and a location that is convenient to the many attractions that Rhode Island has to offer. The food was was varied and well prepared. The staff was attentive to all our needa. Looking forward to another opportunity to visit again.

A poorly lit room with a clogged drain and broken room safe, but that’s not so unbearable. The moment we entered the room, we were overpowered by the perfume from the plugged in (air freshener) aerator. Shortly after, we knew why. The mold in the closet was overwhelming. Upon discussions with the front desk and maintenance personnel, I came to learn, mold is a problem in many, if not all the rooms! Our friends suffered the same problem in their rooms. Terrible! |I’m home and still coughing. |On a positive note, the restaurant, front desk and maintenance staff were warm, attentive and truly were lovely.

Our experience was similar to other reviews. We expected an upscale inn and that was not our experience. On the positive side, the shuttle to the Weekapaugh Beach is a true benefit of staying at the Inn and Mark, our driver, was great and very professional. Our room was as very disappointing, with a heavy, musty order that disrupted our sleep. The air conditioner was old and noisy, and did not ventilate well. The shower also was in need of a facelift and there were minimal towels provided. The bed was comfortable and the breakfast good, I hope the Inn can upgrade their accommodations to justify the price charged.

The Mrs. and I spent an August week at the Inn. It is a special property that I've seen go through decades of evolution which continues to this day. The new owners have paid a lot of attention to decor, atmosphere and serving guests. The property is charming with outdoor fire pits, Adirondack chairs and hammocks in a variety of quiet places for reading, sunning or anything else. Our room (in the Barn) was small and suffered from high humidity that was hardly remedied by a portable hall dehumidifier. An AC unit was installed in a hallway window the day before we checked out. I expect it will have a positive influence. Our smaall room lacked chairs - just two good-sized square cushion seats. The dank smell of moisture was continuous despite a working AC unit. The shower was excellent and the bed was comfy. Larger rooms with more ameniites (fire place/balcony, etc.) are available. Staff around the Inn were all polite and helpful, setting out a reasonable and free continental breakast every moring and answering all varieties of questions. Laid back as much as the Inn is, the staff were stretched between manning the front desk and managing the dining room in the mornings. Restaurant menu items are varied and well prepared. Delicious fish dishes led to a fine dining experience at reasonable pricing. Servers were very attentive as well. I had my own transportation but can assure you the private shuttle service from the Inn to the private Shelter Harbor Beach is worth a lot, if that's something you value. Room rental rates are very competitive among like shore lodging establishments. It's a good choice if you're up for a unique property in a great part of Rhode Island.

I can not speak to the food but the inn itself was clean and very quaint. We stayed in one of the cabins for a girls right out. Bed was comfy. Room was very clean. The staff was friendly assisting us with things we needed and questions we had. I would stay there again.

We had our wedding at Shelter Harbor Inn in September 28, 2024. Our wedding was perfect. We had a small wedding. The service and bartenders were great! Teresa the wedding coordinator did everything she could possible to make a perfect day!. The manager and staff couldn't do enough for us. We unfortunately had a cloudy day but the grounds were very nice to take picture. The bedroom and bathroom was big but ,needed updated.

Literally doing everything wrong from the strange decor to the food no wonder this place is always empty. Gave it a final shot and the food is just atrocious. There were 4 people there at 7 PM - enough said.

We had our dinner rehearsal here the night before our wedding. When going over rooms, the room we picked we were told there would be heaters, plural, there was one small heater so we were all FREEZING (19 of us). We told them we were not interested in dessert, then at the end a cheesecake was given to everyone. If we were to have known we HAD to pick a dessert, cheese cake would not have been the one we picked. The dinner itself was good, just disappointed about the other things.

The food just wasn't as good as you would expect. Loved the decor, drinks were good. Initial welcome was lukewarm, but the staff warmed up and Bartender and Waitress turned out to be turned out to be very pleasant and social. The food was just lacking flavor, and it was basically average. Overall, very nice place, but for flavor, food was average

Pumpkin gnocchi. 5 stars Hamburger 5 stars Clam chowder 5 stars Spinach salad 5 stars Wine 5 stars Service 5 stars Bottom line .... go try out the restaurant at The Inn You won't be disappointed!!!

My sister and I recently went to Shelter Harbor Inn. We hadn't been there in a few years as we thought the quality of the food had changed. This night was a nice surprise. We were very impressed with our waitperson, Tara, as well as the burger we shared. Tara went our of her way to accommodate our seating requests, answer any questions, etc. We intend to go back.

Wanted to love it. Great design & vibe but....service was spotty/ flakey. 36 for 3 scallops. Enough said.

First of all I was blown away by uncompromized luxurious ambiance, a rare, successfully realized concept, of a idyllic farmhouse, a vision, somehow carried off a design in tasteful and unpretentious manner by a confident hand. Bravo! I liked the welcoming and friendliness of the surprisingly numerous staff, despite it being a winter midweek night, tucked away at the end of quiet country lane. Its multiple snall lounges, several small dining areas, each one with vigorously stoked by log fireplaces. It seemed something out a period movie set, Unlike most upscale establishments, I felt quite comfortable, except for the score of large life sized sheep statues, white, and one black, which which for some reason, repeatedly startled me. They posed randomly around the entrances and front rooms,, struck me as sinister presences. as inadvertently backed up into them. I realize that that I might be alone with my sensitivity. The menu was small, ambitious, with costly provisions, presented flawlessly, , without taking itself too seriously, in all the food fully lived up to the star attraction, which was the restaurant itself.

We had our wedding at Shelter Harbor on November 5, 2023 which was rescheduled from October 1, 2023. Paula was so accommodating and paid very close attention to detail with all my special requests! My husband and I knew how wonderful the food was as we already enjoyed dining there and all our guests commented on how delicious the food was. The day was perfect and everything went so well, we can't thank Shelter Harbor enough! The entire staff provided exceptional service and are truly Top Notch! We highly recommend having your wedding or event at Shelter Harbor, you will not be disappointed! We are looking forward to celebrating our anniversary there every year!

Planned a surprise dinner for my wife's birthday, when I made the reservation they offered me a private dining room!!( we had 12 guests & two children. ) the entire evening could not have gone any better. When I arrived with my wife, all of our guests & family were seated in a very comfortable couch area with a huge fireplace, our server ,(Betty) was amazing, from cocktail hour all through dessert she was on point, and so attentive to our needs. Now the food: the appetizers were delivered hot and so flavorful . Must try's: the crispy cauliflower & the mushroom truffle soufflé . We had a variety of menu items , again all were delivered hot and in a timely fashion. Every guest raved about the entree's and accompaniments. Creative, fresh and delicious. Must try's : seared scallops, beef short rib & pork shank! ( the Salmon was delicious as well.) I highly recommend The Shelter Harbor Inn, from the decor, fresh creatively prepared appetizers & entree's , great drink selection and a 5 star wine selection, do not hesitate to make your reservations for dinner! I cannot say enough about Betty (our server) she was top notch, knowledgeable , and so friendly, she truly made our night that more enjoyable!!

Have stayed here 3 times over the years, as a friend was participating in a golf tournament at the Shelter Harbor Golf Club each time. The Inn dates back to the early 1800's when it was a farmhouse. It now is an unpretentious country inn with 24 guest rooms each furnished in an eclectic mix of antiques and country beach cottage decor. Some of the rooms have working fireplaces. This is a comfortable quaint establishment. I felt like I was staying in a bed and breakfast. Perhaps my grandmothers house! I was more relaxed being in the common areas of the inn reading than in my room. You have to be comfortable with this type of arrangement. A full breakfast is included with your room rate. The restaurant serves dinner too offering an updated modern menu with a full bar. Nice wine selection. All meals here were enjoyed. Had some excellent oysters here on a cold rainy day. Wait staff was attentive. During the spring the grounds are stunning. They also have their own private beach in Weekapaug, a natural barrier beach stretching for two miles along the shores of Quonochontaug Pond and the Atlantic Ocean. I never personally checked out the beach because it was freezing cold on all of my visits in May. My last stay was May 2017. Staff was fine. Sometimes I had to roam around to find someone.Like searching your own house for your cat or your child playing hide and go seek!!! One morning I woke before any staff had arrived so I made myself at home in the kitchen making coffee!! Overall a pleasant stay.

Rating is based on restaurant experience. My husband hosted my birthday dinner here. At first, all seemed decent. I even noticed the gorgeous flower arrangement decor centerpiece. This is where things get bad. 2 of our friends who were unable to make it to dinner texted my husband the next day to inquire if I got my flowers and card - the birthday gift they had delivered from a florist in EG. He said we had not. She called and talked to the manager of the inn who advised that "people leave flowers all the time and he TOOK THEM HOME TO HIS WIFE!" These we're not decor - we did not bring decorative flowers, balloons, birthday decor. They were a gift meant for me with a card. They never told me, but instead took the card out and used as the centerpiece, then took them home. She told him to bring them back. He said they would be at the inn by 8am the next morning. This is an inn, a restaurant and bar...so at 7 pm after work, my husband and I drove 30 minutes to pick them up ...only to find the inn was closed. Restaurant and bar closed. Doors locked. Googled to see they are only open Wed-Sun. He didn't tell anyone this. We left and tried calling again Tuesday. No answer. It is now Wednesday. The flowers are 5 days old, and all I have is one video I took of the guests and flowers at the birthday dinner. For those who order flowers, I'm sure you understand that they are not cheap to order and have delivered. I would have brought them home if I knew. I had no indication that they were mine and no reason to believe I should just "take" the restaurant centerpiece home with me. These were a gift and the manager of this restaurant, who I saw and we spoke with several times during dinner, intentionally stole them to bring home. Will never go back - we had plans to visit again. This ruined it. Ps - our tab was 780 with tip for a large group. One would think good business would be to treat customers well so they return.

Had a great stay and a very nice on site dining experience, would definitely recommend.

The Inn's restaurant - Farmhouse Kitchen + Bar - offers delicious food in a warm, rustic environment. Judging by other reviews the property appears to has undergone significant reinvestment over the last few years, and based upon my recent dining experience here, it was worth every penny. The dinner menu isn't especially big but there is a excellent range of options that'll satisfy anybody. The waitstaff were friendly and energetic. Pricing is on the higher end but appropriate for the quality and portions. Looking forward to coming back again!

I have to revise my earlier review of the shelter Harbor Inn and give them five stars. There was a problem with my reservation several months ago, but they made it all right last night. They served a great meal to me and my wife and another couple. They have made huge improvements since taking over this place, it looks great. More importantly, the food is really good, and the ambience is inviting and warm. Looking forward to returning here many more times.

This review is for the restaurant... Yikes, this place is not good and it is expensive! The ambiance is nice and the owners did a beautiful job renovating the reception and restaurant area. The staff are all friendly and attentive. But wow the food is really bad and overpriced, we were so disappointed. The $14 cocktail was also bad - my husband said it tasted like the bartender went to CVS and mixed all the cough syrups together. Oof. Two of us had a bad dinner for over $100. I would not recommend this place for dinner and won't be going back.

We finally made it back to the SHI last night. As everyone knows by now, the Inn has been remodeled with new owners and leadership. Upon entering there is a short WC ramp that provides easy access. There is also one disability marked parking space adjacent to the entrance. The parking lot is loose gravel making WC access a bit of a challenge until you get to the patio. So park close if you use a WC. The four of us were warmly greeted upon entrance and taken to our table in the bar area. The interior is very tastefully decorated. Our table was two chairs and a cushioned settee for two. Both men took the settee. The height of which is to low to be comfortable to eat even though both men are over 6'2". I recommend loose the settee's for chairs. Dinner service was polite and crisp. Specials were provided along with the menu. This was the third occasion our guests to eat at the SHI post remodel and our first. The menu was diverse with options for all tastes. We started by splitting a special Calamari appetizer ($12). It was very good. Splitting the portion is best for two. But that was our decision. For entrees we had Blackened Shrimp & Grits ($23), the Halibut special ($26), Salmon ($27) and Pasta & Clams ($24). The Halibut and Salmon were reported as very good and the portions honest. The Shrimp & Grits was good, but reported a bit spicy. I tasted it. Honestly, I would have preferred more spice. I like hot spicy food. I had the Pasta & Clams which I thought was very tasty. A solid white sauce with 6 clams. I recommend add some chopped clams to the sauce to make it more robust and put this entree over the top as a best seller. For dessert three split an Apple Pie a la mold served in a "coffee cup" ($8) and a Brownie with ice cream ($8). Both were reported as good. So with six glasses of wine, tax and tip we were out the door for ($275). Also as this was our guests 3rd dining experience post reopening, they both indicated that the menu and food was improved. All in all, things are looking up for the new SHI. Magoo

Bianca Paraison I absolutely loved my stay! I will be coming back every summer. Staff is so friendly and accommodating. Food and cocktails are great! No permits or parking needed for the beach, they will drop you off and pick you up. Rooms are spotless and comfy. Great for families and couples! Looking forward to pool going in for next year!

Another update. My friend that wound up using the gift certificate, a seasoned traveler, has said Shady Harbor has gotten better and better and better. They have fixed issues and hit their stride. Looking forward to my next visit.

Went to a private dinner Saturday. Admittedly we expected the worst. We were very pleasantly surprised. The service was excellent, the food was great. We had a lovely evening. We will definitely go back. I hope this bodes well for the future.

I have been staying here on my way to Block Island for years. We love it here. It feels like an old family home... not a motel. Our room is always clean, with everything we could need. A fire place, toiletries, comfy clean linens and towels. I don't need a ton of attention, just a nice place to feel relaxed and a simple breakfast. If you are looking for upscale, this isn't it...but a family run comfy place, that does not cost a fortune, here it is. As for bad reviews, gosh, people- lighten up!! We had a great comfy nights sleep and great breakfast.

I don't understand the bad reviews, we have been to the restaurant multiple times in the last few years and the meal and setting is great. Excellent service, cocktails and food. A lot of attention to detail. Try it out! The inn was also refurbished a few years ago and is beautiful.

Shelter Harbor is now under new ownership and I had an opportunity to meet one of the family members and see first hand the love they are putting into this establishment this summer. They are renovating everything! Even the menu, which I am told to focus on Farm to table freshness. I made sure to request that they include Stonington Scallops as they are by far my favorite local treat! I wish them all the best with the Grand Opening in August and am excited to visit in the summer of 2020!

We booked a one night stay and signed up for the beach getaway. I contacted the inn about arrangements, as no one followed up with me, and I was originally sent the banquet menus following my call (not the picnic options). We arrived at the inn and were able to check in early; this was terrific. The lunches were waiting for us and we were able to get on a shuttle to the beach straight away. Access to the beach was a real privilege for us and Jared was helpful and on time. We loved this aspect of your service. It was disappointing that the closure of the bar and restaurant on Monday and Tuesday meant that there were no refreshments or food available to us at the inn. Arriving from our drive, and from the beach, we were starving and there were no options for us except bottled water. Also disappointing that car services weren't available and staff didn't have an alternative to Uber, which we were told was unreliable, or the one taxi service that was unavailable. The cheat sheet to our room was helpful, but we would have loved more information about what we could do recreationally nearby. We saw bikes outside but no one mentioned them to us. Where could you ride them? Was there a tennis court? Were the fire pits outside in use? Did the staff have walks to recommend to guests? Our room in the main house was cheerful and inviting, but the bed was rather uncomfortable. We returned from a dinner around 11 pm and discovered a bag of refreshments from Honey Dew donuts at reception. Perhaps this was for breakfast in the morning, but it seemed odd. Breakfast in the morning was also disappointing: boxed Golden Grahams cereal, outsourced muffins and croissants, cold oats and eggs. We loved visiting Watch Hill and greatly enjoyed the shuttle service to the beach. But considering there were no other amenities available to us, I find our stay was far overpriced ($500+) for what it was: average accommodation with no food or beverage options and mediocre service. Currently, I wouldn't recommend the inn to others and we would look for another inn or hotel in the area on a return trip.

My wife and I have been here for Thanksgiving dinner over the past 4 years now. We book ourselves a room for a couple days and have a wonderful, relaxing time. The meals here are very, very good. However the fun is really in the bar. The bartender, Tom has been with the Inn for more than 20 years. He's a great personality and makes one marvelous Manhattan. There is dining in the bar in a very comfortable, relaxing atmosphere. The dining rooms are large and very warm and inviting. The menu is varied with something for everyone. Spending Thanksgiving here is a real treat. It's an event that one should not pass by.

My wife and I have been going to the Shelter Harbor Inn for the past 3 years when we are in Westerly. This is your very typical old New England Inn, very warm and inviting. We prefer to eat at the tables in the Bar as the room is nice and bright with lots of windows. The menu provides enough variety to satisfy almost all tastes. I have tried most on it and can say that the filet mignon is excellent and the scallops are a very close second. I am usually not a big dessert person but I am a fan of Indian Pudding and theirs is out of this world. It comes piping hot with a huge scoop of vanilla ice cream on top. My mouth is watering as I write this. The staff here could not be more willing to assist with honest comments regarding selections which I find useful. Can't stand going to a place and having the staff tell you everything is good only to then pick the worst thing on the menu. It is a real plus for us that this is open year round as we are back and forth to Westerly on a monthly basis and most places there close for the winter months. Nice to have a great place to go for great food.

This is a review for the restaurant: eaten here twice in the last month. People in previous reviews don't seem happy but we've had nice experiences both times. The inn is updated and modern but still has its charm. The service both at the front desk and from the wait staff is very good. The wait staff very friendly and attentive without being annoying. Good bar selection for cocktails. Salads are fresh and good appetizer sizes. Our table had the chicken, salmon and gnocchi entrees. All were delicious and we would order them again. Good ambiance, service and food all around!

There are many negative reviews about this Inn and they are all correct!! I have never written anything negative online about anything or anyone but this place is so bad in every way people deserve to know before they spend any money here and their vacations are ruined. The first hint is the receptionist who is rude beyond belief. You are not allowed to ask her any questions and the Inn does not provide any info. The room was attractive but that does not compensate for not having it serviced and cleaned. The restaurant was filthy. When I came down for breakfast there was food under all the tables and a used mask from the night before. I was the only guest most of the time and only one other couple the night before in the restaurant. It is disgusting especially with Covid. Do not even consider eating in the restaurant. The first night I ordered extravagantly and it was awful. So the second night ordered just a hamburger, rare. Sent it back and the second time it was over cooked. The breakfast offerings were the worse. And not a word of apology for any of this. But the most offensive part was that I had a credit that I mentioned several times and was completely ignored. As I was never given an itemized bill (asked for one) there is no way I know what they charged me for during my stay. Is that an honest way to run a business? I also talked to the manger and wrote a review but still got no response. I love the Weekapaug area and have been going there for years and will return but never to Shelter Harbor!

We are here after church on Easter. We are the only table besides a party of 12. Their menu is limited to eggs or pancakes. We have watched the server bring out one plate every 5 minutes. Still waiting for our food 45 min later. Do not come here if you're hungry or if you want your food served at the same time as the other people in your party. This was the worst breakfast ever. Apparently whoever is cooking can only make one breakfast at a time. And our order is wrong. We asked for scrambled eggs with cheese-- no cheese. Bacon is overdone. Eggs are cold. How can you screw up breakfast? We will not be coming back here.

So I went here for Easter breakfast with my family(party of 12). We walked in and the entire place was empty, really quiet and awkward (should be busy and full of life). I'm pretty sure the woman that waited on us was the house keeper, and I felt bad for her because I could tell she had know Idea what she was doing. Very limited menu of silver dollar pancakes or eggs and a meat. Service was pretty much non existent couldnt get our water or coffee refilled for long periods of time. So we ordered and sat there for a very long time before they began to bring one plate at a time out in about 5 min intervals(with very small portions). She had know idea who order what and the orders were almost all wrong(which is hard to believe with a limited menu and being the ONLY PEOPLE THERE!). By the time the last person received their food everyone else had finished. I felt like I was hysterical how is this place still even in business? So then we finished and began to wait for our check.... We waited.... And waited... Nothing. At this point I saw our waitress walk upstairs (most likely because she is a housekeeper cleaning). So I asked the busser to have here get our check. So we wait.... After a while I got back to talk to them all we needed was one check no need to split it or anything complicated. I see the owner's "wife" with the "waitress" showing her how to make the bill. Anyways 5 min later we get the bill and it was over 200 for the most lackluster breakfast I have ever had we would have gotten better service at a fricken McDonald's. It really is a shame that an establishment that built up such a good reputation over the years has turned into this. Very poor Management, do yourself a very and bring your business elsewhere.

I hosted my mom's 70th birthday party here last weekend and it was spectacular! The room was absolutely beautiful, the service was impeccable and the food was out of this world! I would highly recommend for a private event or just dinner. Everything from the appetizers to dessert was delicious.

Let's start with the good...the service was friendly and attentive, but as we went for dinner, it is the food that counts. And here is where the restaurant needs to up their game. Not only was it not so good...I didn't get what I ordered. They tried to make it right...but hard to do when it is not what you expected and really the swordfish was small and not that tasty. Back to the good, the atmosphere is warm and cozy. If they get the food right, this would be a highly recommended spot!

We went for my parents 40th wedding anniversary. My husband and I drove out from NY and my 83 year old grandmother went through great pains to plan a nice dinner, she lives in the area. She, my grandmother tried to "secretly" order a dessert in advance and the waitress announced this quite loudly to my parents as we walked in the restaurant. The ambiance was nice, the food was decent, although there were no vegetarian entrees on the menu. The service was lacking and questionable, my husband's clam chowder came out after we had all finished our appetizers, we asked for refills on our soda, which took approximately 20 minutes to come, of course they came out after the entrees were finished. The dessert was the greatest fiasco of the night, after multiple conversations and requests, the server still called my grandma aside to confer with her, and when it came 30 minutes after the entrees were cleared, there were not plates nor silverware to eat it with. My parents were so tired and annoyed by this point, they took the dessert to go, a $300 dinner which left a bad taste in our mouth service wise... If time is of no object and you enjoy waiting 20 minutes plus for a drink order, then this is the place for you...

Ate here because there were very few places open. Wife didn't find anything appealing on the menu so she ate some of my Winter Greens salad. The salad was so-so and very unsatisfying. Ordered the Chicken Paillard for the main course. Unfortunately the chicken was even more of a disappointment. It was horribly over done, dry and tasteless. I do not recommend this restaurant, the menu is extremely limited and the food was poorly prepared. On the bright side the service was friendly and attentive.

Wonderful Inn with it's own private beach and shuttle service. What we liked best were the breakfasts. We can't wait to go back next summer

Unfortunate that there are reviews on here that are old before they were under new management. Yes there were a few bumps in the beginning but we have continued to come back as the management here is so accommodating and will do whatever it takes to make your stay pleasant. The rooms are updated, beautiful and comfortable and the grounds are lovely. Rooms with the fire places are amazing. Breakfast is very good. It's not a bagel and yogurt! Yes sometimes you have to wait for the shuttle but your on vacation who cares! The beach is so worth it. My friends and I come here every year and we love it... have now brought my husband and he sees why we come back. This is my happy place for sure.

We came for dinner. The food was good and the atmosphere was comfortable and inviting.There was only one issue with the service. One of our group got his meal, but the other meals never came out from the kitchen. Our waitress, when she checked on us, was mortified. To their credit, the meals were brought out quickly after that, and they comped our dinner, drinks and all! Don't expect this to happen to you, but the staff exhibited superior customer service and we will definitely come back.

Went with family for Christmas Eve. Absolute worst meal I have ever eaten in my life. Prime rib was cold, fatty, and tough. Fish was extremely dry. Sides were bland. My oysters were dry as if they had been shucked hours ago I didn't even eat them. Also took about 3 hours for us to eat service was terribly slow. I went to McDonald's after dinner I was so hungry...on Christmas Eve. Avoid like the plague.

This charming inn and restaurant is a favorite of my boyfriend's mother, who lives down the road from here, so during a recent stay with her, we decided to take her and her best friend out for dinner to give her a break from cooking every evening. She is an excellent cook and we have very similar tastes in food so I was excited to try it. It's an absolutely darling place, reminiscent of a Norman Rockwell painting, and it has a very warm, comfortable vibe. Our dinner reservation was for a Monday night, a typically slow night for restaurants. On one hand, I enjoy going out on Mondays as it's often easier to get a table at a popular place, on the other hand, it's not always the "A-Team" that's working on Mondays and service/food sometimes falters accordingly. I suspect that was the case with Shelter Harbor Inn. We were seated in a lovely room near the fireplace, which wasn't on as it was a warm evening, but I can imagine how inviting it would be to seat here on a cool one. We started with a round of cocktails before moving on to wine. Half of them had spilled before they ever reached our table, thus rendering them half-full. The server said she would either get us new ones or she wouldn't charge us for the half-full drinks. I thought that was a nice gesture. For appetizers we shared the calamari, seared tuna, and Johnny cakes. The calamari was good, but I was expecting better since we were in the middle of seafood ground zero. The Johnny cake was pretty bland. Others put maple syrup on it to perk it up, but if I wanted to eat pancakes at dinner, I would have ordered them. The tuna was the best of the appetizers. It was lightly seared and coated with sesame seeds and served with a seaweed salad. It was quite tasty and I wished we'd ordered two of those instead of the calamari. We ordered a bottle of Rodney Strong merlot. My boyfriend's mom's friend is a vintner, so we happily let him take the reins on making a selection. Boyfriend's mom doesn't really enjoy wine, so instead she ordered another cocktail. At that point we also ordered our entrees. Two of us ordered filet mignon medium rare, another ordered sea scallops, and another ordered a ribeye, medium rare. A long time passed and we still hadn't received our wine or cocktail. By then, our food arrived. I cut into my filet and it was cooked well past medium rare. It wasn't egregious, but it was overcooked. I was just going to eat it anyway so as not to make a fuss, but my boyfriend insisted I send it back. The server came back with the wine and we told her about the steak, so she let me sample the wine to make sure it was ok. That was kind of weird - it was like she was trying to make up for the fact that they overcooked my steak so I got the first taste of wine. Mom still hadn't gotten her second cocktail so we asked about that. The server apologized and went to get it. By the time she came with the cocktail, my boyfriend had cut into his ribeye which was also horribly overcooked. He sent that back. Keep in mind that it's now two steaks that had to be sent back. My replacement steak arrived and this one was cooked perfectly. Unfortunately by then, mom and her friend were almost done with their entrees and my boyfriend was now waiting for his new steak to be cooked. His new one was brought to the table and unbelievably, it was more overcooked than the first one he sent back. Ridiculous. The server apologized and was embarrassed. We felt bad for her. We asked to see a manager. The manager came over and we showed her the steak and asked her if she thought it looked medium rare. She said "Half of it looks medium rare." As if cooking half the steak properly was acceptable. We told her this was the second time this happened and that we'd also sent my steak back. All we wanted was for our steaks to be cooked properly. We're not difficult people, I swear. At last, the third time was the charm. To be fair, the other filet mignon and scallops were delicious and cooked properly. Dessert would hopefully fare better so we ordered four different things and would share: a nectarine fruit crisp, chocolate semifreddo, chocolate souffle, and Indian pudding. The Indian pudding didn't do anything for me, but everyone else enjoyed it. Since I was the one that ordered the chocolate souffle, I was the most disappointed. It was more like a slice of flourless chocolate cake. Nothing "souffle" about it. It wasn't even warm. The icing on the cake came when we were pouring the last of the wine. We realized we'd been drinking Robert Mondavi, not Rodney Strong. While the wine was fine, even a wine novice such as I knows that Mondavi is cheaper than Rodney Strong. I was curious which wine we'd be charged for - the one we got or the one we ordered. Naturally, we were charged the more expensive one. The server fixed it and also comped the ribeye (as they should). Hopefully next time will be better. 2.5 stars.

I have dined here on three occasions in the past two months. on two of these occasions, the service & meal were flawless. Tonight the experience was a little off, but I hope this a one-off event. The Shelter Harbor Inn has been transformed from a tired old inn to a sleek & welcoming dining destination. I loved the old inn. The new version even more. The chef is talented. The menu local. The preparation simple. The results delicious.

For the price leaves a lot to be desired. The staff are friendly and the property is pleasant but that's about it. My wife and I stayed over for a long weekend this summer. Lunch is available on saturdays, sometimes, brunch on sundays, sometimes. Neither were available during our stay. Breakfast is included but we were unable to enjoy that either. The bar is small but adequate, when they want to be open. Room amenities are few. There is no mini fridge or coffee maker. Our shower didn't drain properly, the wifi didn't work in our room, and there was no turndown service. There is no ice maker or soda machine for after hours. The 14" box tv on the desk worked at least. Call ahead if you are planning to stay. They also book private parties which prevent the guests from utilizing some facilities. It's an interesting place, maybe worth a look, but we won't be back.

My family had Mother's Day lunch here. The grounds are beautiful and the service was outstanding. It was a fixed menu but had enough variety to satisfy anyone's taste. Soups: RI Clam Chowder Chilled Asparagus and Leek I had the asapragus and leek. It was fantastic. It would have also worked well warm but it was light and refreshing chilled. I tried some of the chowder. It was also very good. Im more of a fan of Cream over Clear chowder but this was awesome. Full of tasty bits too. Salad: Only one type of salad was offered. Spring greens topped with green apple slices, blue cheese, walnuts and I cant remember the dressing (but i wish i could...it was so good. i remember it being pink). I have a nut allergy so they made one sans walnuts. Main Course: Lamb + Mashed Potatos with mixed veg Filet+ Mashed Potatos with mixed veg Sword Fish with salsa, lump blue crab cous cous and mixed veg Grilled Chicken with...ummm...something and mixed veg I went with the sword fish (mainly to try the cous cous). The salsa was basic but good. The fish was just a tad bit over cooked which made it a little dry. The spring vegetables was an assortment of squash i had never heard of, baby carrots and pea pods. The squash were KILLER! Ok. The cous cous? So good! There was a slight citrus tartness to it that went incredibly well witht he lump crab flavor. I could have eaten a whole bowl of just that. Deserts: Ummm. There were a lot. I had the Strawberry Rhubarb Crisp with Vanilla Ice Cream. Once again...they nailed it. Perfect mixture of sweet and tart and im not an ice cream person but their vanilla ice cream was some of the best ive ever had. The grounds were gorgeous and the building itself is beautiful. Its very warm and inviting. I've been to the bar several times years ago late at night and never noticed how pretty the place was nor had I ever sampled the food. Will definitely return after the summer rush!

Excellent restaurant, great food and service. We usually go a couple of times a summer when we want a really nice meal. Great seafood selection and excellent use of fresh local seafood, cooked to perfection. The menu has entrees and then a lighter fare, which is often times smaller portions of many of the same items on the regular menu. Also, great bar and getting the lighter fare at the bar is a great time.

This is a beautiful place to stay so don't get me wrong, but I would caution heading out to this venue for looking for a great meal. My mixed field was mediocre, but when the entree is disappointing, its tough to want to go back. The seared scallops were more stewed than seared...just too much liquid, and no texture. The seafood puff pastry was mostly bland and the shrimp came tail on which was somewhat tacky. To finish on a high note, the wine selection is outstanding for a reasonable price.

It's time to re-visit Shelter Harbor Inn and restaurant. Our dinner last night was excellent. Our party's order includes Diver Scallops, Duck and Shrimp with grits. Everyone raved about their food. The service was also great. Lastly the decor is beautiful. Well done to the new owners!!

Did thanksgiving here with the family this year. The menu gave a choice of two soups (lobster bisque or corn chowder), an apple/bluecheese/walnut salad, entree choice (tenderloin, turkey, or salmon), and dessert choice (indian pudding, apple cranberry crisp, chocolate cream parfait, pecan pumpkin pie, lemon sorbet). We had the room on the porch. The heater was turned on and off for us by request. The view wasn't as nice as I was expecting (we got a croquet court and kiddy playground). It was really busy...our waiter Larry did a decent enough job considering. At one point he forgot my uncles salad and the water glasses remained empty a smidgen too long but nothing really note worthy. The food was excellent. The soup was AWESOME (corn chowder) and the salad was good too. I chose the turkey and while it was well cooked it wasn't anything too special...the cornbread stuffing and mashed potato was great though. I had the pecan pumpkin pie....what a let down. It was a decent slice of pie but nowhere were there any sign of pecans. There was glob of melted whipped cream. A good scoop of french vanilla ice cream. Then there were like 5 toasted pumpkin seeds shaken in pumpkin pie spice or something that were more like hard shrapnel in the nice creaminess the dessert had going for it. A decent time...and good food...not sure if it was worth $40 a person though.

My family and I stayed at the Shelter Harbor Inn this past weekend, 5/18/13. This is the worst Inn/Motel that I have ever stayed in. I would have given this place no stars, but it makes you give it a rating. When booking our room the person told me that we would be staying in the barn. We checked in and brought our things to our room to find that there was a wedding party staying in the barn as well. They had coolers of booze lined up the hall. The Inn never told us this when booking our room. Nothing was said about a wedding party being in the same building, and I made sure to mention that I have 2 small children. As you can imagine they wedding party was loud and kept my family and I up ALL night. We called the desk several times to complain and nothing was done to quiet the noise. I DO NOT recommend this Inn to ANYONE with small children. The rooms are tiny, the walls are paper thin and you can hear EVERYTHING!! And the staff leaves much to be desired. Every member of the staff that we dealt with was rude. And when I checked out the person at the desk asked me how my night was. I told her exactly what happened and her response was "oh we should have told you that when you booked your room." Yeah thanks for that was mine.

This gem is open 365 days a year, serving three meals each day. A classic eatery it is elegant, consistent and offeres friendly service by trained wait staff. This year my husband and I had Christmas dinner at the Shelter Harbor Inn. At 6:00Pm the place was packed. I had the duck and changed the rice pilaf side to the two potato ginger crisp. Boy am I glad I did. The potato dish was as good as it gets. David had the scrod with Hollandaise and he was very pleased. For Christmas there was a four course price fixed menu with plenty of choice. The salad was fresh and light. We both had the oyster Rockefeller bisque, which amazed me. The desert selection was good. I had the English truffle and David the chocolate peppermint ice cream roll. The Shelter Harbor Inn was always one of my mother's favorite restaurants and now it will be a Christmas tradition for my family.