Shepherds Parlour

Have been here a few times. It has a beautiful interior and is in a great location. The coffees are hit or miss. The americanos are always good, but the gingerbread latte we had this week was really unpleasant. Tasted like drinking bitter syrup. The staff are usually really nice, but the lady that was working recently seemed annoyed we were there ordering a coffee. It was first thing in the morning, but it’s not that hard to smile and say good morning back.

We stopped here for lunch on a quiet Tuesday - the cafe is beautiful. We had the pesto melt focaccia and the grilled cheese on sourdough; both were delicious, as was the ice cream (we went for peanut butter and chocolate [vegan flavour] and blackcurrant and vanilla). 10/10 would recommend if you are looking for lunch or a sweet treat in Hay-on-Wye!

It’s the most popular cafe shop in Hay-On-Wye. It’s not only selling coffee and icecream but also selling fresh cooked sandwiches with sourdough bread slices. We all enjoyed the food very much especially the Cheese Melt and Tuna Sandwich! The icecream is made of Welsh local milk and we really liked the natural Icecream taste not too sweet👍 Worth a go although it was quite crowded and had to wait for a while Will definitely go back again.

It does not inspire confidence watching food being brough up the stairs and carried about seeking the table that ordered it, and then back down the stairs and making its way through the busy shop and over the road where, presumably, it found it's customers. The food that we ordered off the very limited fat heavy menue was not enjoyable.

Great tasting sausage rolls, goes down great with a cuppa. Dog friendly, although on the lower level only. A little pricy in our opinion but has a lovely atmosphere.

We absolutely recommend this lovely Cafe for their delicious, nutritious and proper food 🤌🏻 The REAL bread and sourdough pastry that go in the sandwiches and with the soup are truly stunning! Fair do’s to the team for using Alex Gooch’s (family & friends) baked goods 🙌🏼 Our family had a real TREAT for lunch here and we’ll definitely be back! Wishing you abundant blessings, The Family behind Rosa’s Bakery in Neath.♥️♥️♥️♥️♥️♥️

If you like dogs you'll love it here. Sadly we don't especially when they bark at each other. I used to love Shepherds but for a long while now the choice of food is very limited and carby...so not suitable for diabetics. The coffee is excellent and the ice creams are superb, but I won't be going back to meet friends there.

A must visit cafe, that has carved out its own style. Loads of quality eating and drinking options. Not surprising a very popular location for locals and visitors. Toilets downstairs and in good order. Food of a real good quality and standard. Venue is opposite Hay castle site with small pay and display car park for one or two hours. Staff quick, efficient and helpful, fast table service.

Nice atmosphere, friendly staff. I drank a latte coffee here to chill out with some of my books I had bought in Hay during the first part of the day. Been here several times and can also recommend the ice-cream.

If you like ice cream then a visit to Shepherds ice cream parlour in Hay on Wye is a must!!! All year round they have about 16 different flavours in stock and alongside the usual they always have some seasonal exotic ones like lavender,liquorice,ginger,Christmas pudding,fig etc which means each time you visit they have a new flavour to try. You can sit in and eat or they do takeaway and you can combine your ice cream with hot waffles or have it as a milkshake, Inside they also serve really nice paninis,freshly made sandwiches,hot chocolate,coffee etc and of course ice cream sundaes!! Hay on Wye is well known for its bookshops,but I prefer it as the town with a sensational ice cream parlour!!!

Lovely little café with good facilities for young children. From the outside it looks smaller than it is!

Yummy, really good sheep milk ice cream a must visit after a hard canoe trip. They also do gluten free cake. Gods place for paleo people to go.