helena v
Google
Our wedding venue was undeniably beautiful, and there were a few standout staff members—particularly John Mark and Aaron—who were wonderful to work with. Their warmth and professionalism made us feel cared for throughout the weekend, and we truly appreciated their efforts.
That said, for the price you pay to host a wedding here, we expected a higher level of hospitality and consistency from the venue as a whole. We’ve visited this location several times over the years—staying at the inn, enjoying wine tastings, having spa services, and ultimately celebrating our wedding—and throughout those experiences, the warmth you hope for at a hospitality-driven property often felt missing.
During the planning process, we also found ourselves working with four different people between ordering wine, managing room blocks, and coordinating menu questions, especially since the venue exclusively partners with Blackstone Caterers. The transitions between staff made communication feel disjointed at times, and it added unnecessary complexity to an already involved planning process.
One moment that particularly stood out was when the inn manager acknowledged us for the very first time—only as we were packing up our car to leave after the wedding weekend. The greeting felt lackluster, especially compared to the friendliness we saw being extended to other guests. It left us wondering why our interactions felt different. We can’t say for certain why, but as a couple with melanin, it was hard not to question whether that played a role when the contrast was so noticeable.
We hope it was unintentional, but intentional or not, it impacted how welcomed we felt on such an important weekend. True hospitality is about more than a beautiful space—it’s about making every guest feel valued, seen, and included.
We genuinely hope the venue continues to grow in this area, because the potential is incredible. With more consistent warmth, smoother communication, and a more inclusive environment from the full staff, this could easily become an exceptional experience for every couple who chooses to celebrate here.