Sheraton Cairo Hotel & Casino

I’m currently staying at Sheraton Hotel, in the old Sheraton building, and will be here for more than two weeks — so I’ve had plenty of time to get a real sense of the experience. The rooms are very clean and well-maintained, and the housekeeping team does an excellent job. The staff are professional, polite, and always respectful. A big plus is the bellman service — anything you order gets delivered right to your room, which is extremely convenient. Also, tipping is optional and never pushed, which I really appreciated. The hotel offers a variety of facilities that make long stays more comfortable: there are two restaurants (Japanese and Italian cuisines), a Starbucks and coffee area, a small convenience shop, an alcohol shop, and even a salon. Everything you might need is right there. However, not everything was perfect. Service can be quite slow, and the dining experience outside of breakfast was disappointing — the food wasn’t flavorful, and napkins were missing during regular dining room service, which doesn’t reflect the standard you’d expect. On a brighter note, the breakfast buffet is excellent, with a wide selection of fresh and tasty options that really stand out. Overall, it’s a mixed experience so far — with strong points, especially for a long stay, but also a few areas that clearly need improvement.

Excellent in all respects. Lovely room, great restaurants, friendly and helpful staff. Good location and many rooms with Nile view. If you are not a frequent traveller, and have the budget, I would recommend the airport pickup. They meet you before passport control and smooth your arrival.

enjoyed the Italian restaurant, great food and super service. Hadeel made our stay very nice. Good views over the Nile. Great hotel and restaurants. Stayed for three nights with son. Would recommend the hotel and food. Clean and tidy throughout

It has been an amazing stay for me and my family. I enjoyed the service and all the hotel facilities. Thanks for the great management and the hospitality of the staff. The food is really good and tasty. It's one of the best hotels I've been to.

Staying at the hotel for 3 days, we absolutely love it, very good service, very good room, very good breakfast central and easy to access with very good security. Really happy about our stay, and especially about the Italian restaurant that they have inside called “GIANNI”. We were really well received by the waitress Amira who took really good care of us. Thank you Amira we had an amazing moment and the food was amazing.

I had a wonderful experience at the Italian restaurant in the Sheraton Cairo Hotel. The food was delicious, the atmosphere was elegant, and the service was exceptional. A special thank you to Amira, who made our evening even more memorable with her kind attitude, professionalism, and warm smile. She went above and beyond to ensure everything was perfect. Highly recommended – we’ll definitely come back!

This restaurant was absolutely amazing. The food and the service was 10/10. Our waiter Abdelrahman was incredible, he’s service was world class. Myself and my friend felts refreshed to have this wonderful experience here in Egypt, we will be back for sure.

We stayed here for 3 nights, during our Egypt Holiday, what a great location to see the Pyramids, GEM and other museums. The staff here was next level, they attended to us so thoughtfully and pleasantly. The rooms were great and the view from the 26th was amazing. I recommend staying here any time you come to Egypt.