Sheraton Cebu Mactan Resort

We had a really good stay at this hotel. The rooms are spacious, the staff are incredibly accommodating, and the amenities are top-notch. Everything about the place makes you feel relaxed and well taken care of—so much so that you won’t want to leave! The only minor downside is that the beach isn’t the most scenic, but the amazing pools more than make up for it. Highly recommended!

Very good resort. Decent private beach during high tides. Good for snorkeling. We did see some poisonous sea snakes as well. Guess they are generally harmless unless you poke them. The crowd was good, looks like it is a favorite place amongst Koreans  The breakfast was excellent. Don’t miss to try their local Taa Ho! We had a great time at this place. Definitely we will come back again!

I have stayed at many Marriott properties around the world, but unfortunately this was the worst experience I’ve ever had under the Marriott name. • My confirmed government rate was not honored, even though Marriott’s own terms require confirmed reservations to be upheld. The U.S.-only ID restriction was hidden in the fine print and not disclosed in my booking confirmation. • Despite sending emails and follow-ups to management, I received no reply or acknowledgment. As a loyal Marriott guest, this was especially disappointing. Because of these issues, my family and I felt uncomfortable staying any longer. For the first time ever, we checked out of a Marriott and moved to another hotel. I never imagined I would feel ignored at a Marriott property, but this experience showed a serious lack of transparency, service, and respect for guests. I hope management takes these concerns seriously and improves for future guests

I had an unforgettable stay at Sheraton Cebu Mactan Resort in 2023. From the moment I arrived, I was warmly welcomed with genuine hospitality and thoughtful service. The beachfront location offered stunning ocean views, and the room was spotless, with a cozy bed and a balcony that quickly became my favorite place to relax and enjoy the sea breeze. The food was exceptional—from the varied breakfast buffet to the beautifully prepared dinner options, every meal exceeded my expectations. I also enjoyed spending time at the pool and private beach. The overall atmosphere was peaceful and luxurious, making it a perfect getaway for rest and relaxation. I would gladly return and highly recommend Sheraton Mactan to anyone visiting Cebu.

Celebrating our third anniversary at the Sheraton was an unforgettable experience. My partner's choice of this resort was perfect, offering a beautiful and truly relaxing escape. We were also incredibly touched by the hotel's thoughtful gesture a complimentary bottle of wine to mark our special occasion. This attention to detail and warm hospitality made our stay even more memorable. Every aspect of the resort, from the stunning grounds to the tranquil atmosphere, contributed to a beautiful and serene celebration. Thank you.

We had a great holiday at this hotel! Great and friendly staff! Very interesting design of the hotel The boat trip around the islands was especially memorable. We saw magical islands, colorful fish and a mangrove forest in the middle of the sea. We outran the rain. It gave us many unforgettable emotions. Many thanks to Captain Jonathan and Jericho!

We as a family and I as a Platinum Bonvoy Marriott member, had a great stay at the Cebu Sheraton resort. Robin Berhard and his entire team took very well care of us. We’ve had an issue and immediately the hotel staff took care of it in the very best possible way. (Room 743 & 644) Pools are warm or heated water and the private beach, which is right in front of the hotel, you can snorkel and do any kind of water activities (there are many colorful fishes). Rooms and some area at the hotel you can see the age (used furniture), which may require a bit more maintenance / repair. Rooms have a super strong air-con. A Welcoming team, a service into the little detail, with well cleaned rooms and regular ever changing menu’s at the restaurants make your stay enjoyable. Just the WiFi speed / stability at the pool and beach area isn’t the best. Breakfast with a wide variety until 10:30am is a pleasurable feast. The Hotel is a bit off site, but with a taxi or grab no issue at all. Hotel security in super high level is looking after you and your family at all time. I highly recommend this place! RELAX and Enjoy your stay!!!

An Unforgettable Stay – Worth Every Penny! This was truly the best place to stay! It was absolutely worth every cent. The staff were exceptionally professional and friendly, making us feel welcome from the moment we arrived. The food was delicious, with a variety of options that delighted our taste buds. The entire place felt like heaven—peaceful, beautiful, and relaxing. It offered all the amenities you could ask for to enjoy a perfect vacation. I highly recommend it to anyone looking for a rejuvenating escape.