Sheraton Denver Downtown Hotel

The tower side suite I had was incredible, very stylish and nice. Felt very clean and bright and comfortable. My bed was a little on the firm side, but that's no reason to lose a star. Amenities are very nicely done at this hotel, the lounge is nice, clean and very well operated. The lobby convenience store is overpriced, but pretty well supplied as well. All in all, very nice hotel. The conference hall was very nice and everything worked great for our company event. Loved it.

I had a great stay at the Sheraton. The hotel felt very luxurious and I didn’t have any complaints during my visit. The beds were extremely comfortable and I slept great. Everything was very clean, and the food was good as well. One thing I really appreciated was how safe and secure the hotel felt. There’s always staff present and you need a key to access certain areas, so it’s not a place where people are just coming in and out. That added a lot of peace of mind. Overall, it was a wonderful stay and I would definitely come back.

Large, busy hotel that is centrally located in downtown Denver. The hotel itself is spread over two towers with a cavernous conference/convention area below street level accessible from either tower. The concierge lounge is well stocked and can be found on the first floor a short walk from the check-in desk. There is also an in-house restaurant across from the check-in desk.||Check-in was a breeze and the staff were friendly and wonderful despite a large number of simultaneous arrivals. I had a stunning corner suite on the top floor with modern furnishings, nice original artwork, and wraparound views of downtown Denver from the living room and dining area, and of the mountains from the bedroom. The bathroom was spacious and spotlessly clean. All in all, a great stay.

Positive: "" Negative: Our room was not up to standards like AC not working 10 degrees warner than what it was set to and our refrigerator froze everything. Also not kid friendly, multiple times throughout our stay we were asked to take our kids elsewhere. Both behaved well.

I visited at the time of a large conference (Oct 2025) which had students sharing rooms. Isaiah checked me into a room, but it was later given to someone else while I was out at dinner. I was locked out upon my return and did not have access to my things. Eventually, another front desk agent was able to figure things out - I was checked into the wrong room intially. The second room was great. The food was enjoyable. Kitchen staff was very helpful with the banquets. However, some front desk staff need more training.

The front desk staff is very professional and wonderful at this location. They went above and beyond to provide the best customer service that I have experienced in a long time. Thank you for making my stay exceptional.

Great place to stay off looking to be in the great of Denver. This hotel is located right in 16th street, with free bus, shopping, restaurants, entertainment. A little bit I'd everything and only a few blocks from the convention center. The rooms are nice, spacious and well kept. Staff were really friendly as well. Didn't eat at the restaurants, but the food and drink I saw looked good.

Well had a rough start in the beginning. Went to my room and card to go in my room wasn't working Went back downstairs to get a new card. Again didn't wrong. Didn't want to go back down. Called guest service which was a pain cause I had to call couple of times before the answer. Told them not going back down. Then only to realize that the tlroom number was wrong. Wanted to leave but they send up Cassandra from bell serive to help me out to find the right room and help with my bags. Im disabled so I have a hard time walking. She was kind and understanding. And if it wasn't for her help I would had left. To me she deserves a 20 star review for customer service. She made the difference in making my stay very nice. Thanks Cassandra

This place was great. It felt more like a downtown business hotel than one to stay at with a family but the interiors are designed nicely, the staff was on top of it, and the room was clean. No complaints. Looks like these guys got hammered with reviews but I somewhat disagree. Great location and it's actually pretty nice.

I haven't stayed at many Sheratons before, but this was very nice. I received a sweet hand written note from Sindy our housekeeper. The humidifier in the room was an excellent touch. Very thoughtful of the guests. Thank you Sheraton!

Came here for a meeting and I was amazed at the size of this hotel. Situated between two buildings, with a cross over bridge on level 2, as well as cross underground on C. They have a lovely outdoor seating area with some nice fire pits. Perfect for chilly days. Check in was super easy. Especially when you are a Marriott bonvoy member. Don't forget to ask about digital key! I was staying on the tower side. I had to take the elevator up one floor, then cross over to the tower elevators. View from the 11th floor was pretty decent, I was overlooking the pool area which is on the 5th floor. They also have a game area including foosball and pool. Lots of seating, loungers, and towels. On the street level there is a pretty nice hotel gym. Many treadmills, elliptical, and machines. Free weights. Foam rollers too. On the main level is the Sheraton club and it was worth the access. Awesome breakfast. Canned drinks, pastries, hot food, coffee, fruit, from 6 am to 10 am. They also have appetizers from 5 pm to 7 pm. The room was decent sized, nice mini fridge, coffee maker, large queen size bed, even had a humidifier in my room which was great! Bathroom only had a shower, no tub. Lots of clean towels. The bed was pretty comfy but the pillows too soft for me. Prices were good, lots of food options around, and enjoyed the room service. Would definitely stay here again.

My parents and I stayed at the Sheraton Denver Downtown Hotel from 10/9/24 to 10/12/24 while we attended the Great American Beer Festival at the nearby convention center. This was the third hotel I stayed at in downtown Denver and the fourth hotel I stayed at in Denver overall. With my dad being a Marriott Bonvoy member, we always stay at Marriott properties anytime I travel with them. We stayed in their tower, where I was in room 1809 and my parents were in room 2206, though they later requested a room change after complaining that room 2206 was too small (they were promised a larger room upon check-in) and the TV didn't work, so they were moved to room 622, which was more spacious and had a working TV. Pros: +Lots of food options (Yard House, Zoup, etc.) +Quick check-in +Express check-out +Comfortable bed +Decent shower pressure +Refrigerator in room +Walking distance to the convention center, 16th Street Mall, and some of my favorite places +Microwave available upon request +Complimentary humidifier +Electrical sockets/USB ports on my table +Netflix available Cons: -Confusing AF to enter at first due to ongoing 16th Street Mall construction -Construction noise was audible, even from the 18th floor I've stayed in some nice hotels in Denver before, but this was far and away one of the best ones I've stayed in, despite the construction noise during the day.

I stayed at the Sheraton Denver Downtown for a work conference and was highly impressed. They have beautiful, modern interiors. The lobby and much of the hotel had amazing interior design, I loved it. The hotel is HUGE, and is actually 2 buildings connected by a sky bridge accessible on the second floor. The sky bridge was super cool to walk through, with a view of some of downtown. My conference was hosted in the Tower building, in the underground floors Terrace and Majestic - which has a large ballroom and other smaller conference rooms. My room was in the other building (Plaza) so it was quite a walk from the ballroom - had to take elevator to second floor, cross sky bridge, take elevator/stairs down to street level, walk to and take the other elevators to access underground floors. It was a TON of walking, I got around 10,000 steps each day of my stay lol. The room was very clean and modern with nice furniture and plush carpets. The bathroom was really nice, they had large pump bottles of hand soap, lotion, shampoo, conditioner, and body wash. The shower also has a detachable handheld head, and a bar to prop your feet up, a couple of nice touches that really elevate my experience. I didn't get a chance to try their gym but it was HUGE with a ton of various equipment! I enjoyed their buffet catering that they arranged with my work. A variety of food, every meal we got was a different cuisine. We also got coffee, tea, canned drinks, and bar setup for dinner. We also ate dinner in Parleur in the Tower building, it was a nice dim space with a bar and a ton of small bite selections. They lock your doors immediately at 11am checkout. I had accidentally left stuff in my room a bit after 11, so I went down to the lobby and they helped me out by giving me a one time key access. The employees were all super nice and accommodating - I also appreciated when they opened the lobby doors upon my entry, helped me with my luggage, and was attentive during dinner and lunches.

I was really impressed with this hotel! They gave us a free upgrade to an executive 1-bedroom which had its own living room and many amenities. We were treated quite well, given extra perks, cleanliness was impeccable, and the service was superior. The only cons I would say is that the hotel is massively large and very confusing how to get from one place to another. They have two major buildings with a walking bridge in between but you can easily get lost in there because it's not clear where things are or where you exit to find your car or where certain rooms and amenities are. There were other hotel guests wandering around like us, asking directions within the hotel! The other con is that parking is too expensive, reminiscent of San Francisco parking. But we would stay here again because everything we needed was within walking distance, the room they gave us was luxurious and the perks and service were fantastic!

Was in town with my husband, who was attending a four day conference at this hotel. We were very satisfied with our room, which was clean and also quite spacious. The room cleaning staff were nice people; the folks "manning" the registers at the in-house restaurant were not as nice. Though not outright rude, it would have been great to at least deal with someone with a pleasant attitude. Oh well, different strokes for different folks. :o) I did enjoy the meal from this restaurant, so that was a good thing. Decent gift shop, but quite irritated that there were no bags on hand to place items that were purchased. Maybe this is how it works in Denver??? Loved the nice-sized fitness center, which is located across the street from the main hotel building in the Tower Building. Various exercise equipment, clean area, and a sanitizing station. Note, the Yard House is located within the hotel; we ordered food to go that first night because we were just tired from our flight and didn't feel up to sitting in the restaurant. The nachos and burger and fries we ordered were fine, but there was a worm on one of the kale leaves in the salad I ordered. Fortunately, I actually looked down at the salad as I got to the bottom; otherwise, I probably would have missed seeing there was a worm!!! I called the restaurant to speak to the manager but didn't receive a return call. Nevertheless, my husband wanted to eat lunch at the restaurant before we left - so I relented. We enjoyed our food from this order, but we both steered clear of any salads! One last comment, I was glad to see that there was a recycled bin in our room. I think we should all do what we can to try to be environmentally friendly. However, when the room was being cleaned, I noticed that the recycled items we had placed in the bin (empty water bottles, empty paper cups) were emptied into the same bag as other trash items. I tried to ask about this, but the cleaning staff simply said it was ok. Why bother to pretend that items are being recycled? Am I missing something???

The checkin was chaotic, loud, and overcrowded as this big charity was having an event there. Yet we got through it and it was worth it, because the rooms are luxurious and tranquil. I stayed here, because I attended the Freedom From Religion Foundation Annual Convention, so I appreciate them for hosting us as not everyone would want to do so The catering was phenomenal. I'm a Vegan yet they had plenty of delicious and creative Vegan options: culinary masterpieces. I thanked the staff before and they deserve to be thanked again here. The Catering Manager Muhammed excels at hospitality. I worked in food service, yet nothing as complex as quickly serving hundreds of people, so I admire Muhammad's dedication. Muhammed was very eager to get me my specialized meals, so I appreciate it. They didn't have enough once, yet Muhammed quickly and skillfully prepared something on the spot, so I value his concern for accompanying customer needs. This place helped make our convention rock! 5 Stars!

Hey Yelp Fam! What's happening?! Back with another review, this time about my recent stay at the Sheraton Downtown Denver. And let me tell you, it was top-notch. First off, let's set the scene. I was at this hotel for a solid 7 days--yes, you read that right, 7 whole days--for work. The fact that I'm giving it 5 stars after that marathon speaks volumes. Checked in on Thursday, the 21st, and the desk attendant was super friendly and helpful, giving me all the info I needed and even offering to link my stay to my account for points. The room? Amazing. Spacious and perfectly suited my needs for the duration of my stay. I'm usually pretty picky about hotel rooms, especially cleanliness, but this one passed the test. I still brought my own supplies for a thorough once-over, but honestly, it was great. Being on the second floor meant I was close to everything--the tower, lobby, and the conference level where my organization had our conference. Now, let's talk perks. Since my stay was covered by work, I had access to the Sheraton Club. Every morning, I'd swipe my card and be greeted with a hearty breakfast spread. The staff at the door and in the club were attentive and kind, making each visit a pleasure. The overall decor of the hotel was stellar. I absolutely loved the vibe--bars, plenty of seating areas, you name it. The 16th Commons bar was a lifesaver for quick eats or a drink. And there were other spots like the café, Yarhouse accessible from the lobby, and Bezel, the cocktail lounge. Plus, there were pods and rooms you could reserve for work, and the lobby's large screens and TVs gave it a cozy feel. Since it was a work trip, I spent most of my time on the concourse level. Perfect for our conference--the ballrooms and meeting rooms were decked out with the latest tech and had great lighting. The restrooms were clean, and the hospitality crew did an excellent job. And can we talk about the food? From breakfast to dinner, the staff knocked it out of the park. Now, onto amenities. I hit up the laundry room which was a life saver and fitness center. I particularly loved the bikes in the fitness center--you could join a class and ride along with Peloton instructors. Talk about a workout with a view! Overall, I thoroughly enjoyed my time here and would highly recommend this hotel to anyone in the Denver area. It's within walking distance of everything you need, from restaurants to Target and downtown malls. There's even a FedEx store on the concourse level--talk about convenience. I'll definitely be adding this spot to my list for future visits to Denver. Huge shoutout to the staff for making my stay unforgettable.

I loved this hotel! It was renovated recently and it's so nice. There's 3 restaurants inside including a yard house, top golf, and bezel. There are so many rooms that you essentially have to cross the street on a bridge to get to some rooms. It's definitely a walk. I went in a group for a convention which included it using one of their meeting rooms. They were helpful with getting us what we needed and made sure we had a comfortable stay. They assisted with taking luggage to our rooms and provided free waters. The gym is 24 hours and is pretty big. They also have a pool, but didn't get a chance to check it out. The room we got was very big and had plenty of space. The location is amazing honestly. So many places to walk around and plenty of food spots nearby. I would definitely come back here.

I recently stayed at this newly remodeled hotel and had a great experience. My room was spacious, and everything seemed clean. The hotel features a charming little shop in the back of the lobby, offering a variety of healthy snack options and other excellent products. However, my room had no view. Additionally, the location is fantastic, right in the heart of downtown.

I had an overall solid experience at the Sheraton that was not without some minor flaws. And I write this review with the full knowledge that something always goes awry when you travel and that chain hotels tend to be poorly rated based on travellers' deeply unreasonable expectations that there be no inconveniences of any kind when you visit them. (Like, for real: try to find a hotel rated higher than 3.5 stars on Yelp.) I stayed four nights for an academic conference, for which the hotel furnished suitable meeting resources--although the two buildings separated by a skybridge and the inability to directly enter one of them made for a bit more confusion than was probably strictly optimal. That said: meeting spaces were good, tech worked, chairs were set up--all competently executed conference stuff. I did have the check-in person tell me that I had only reserved three nights even though I had changed my reservation to four nights weeks earlier and had a receipt for it that I could have shown him at any time had he been interested enough to ask. Instead, me made it seem like he was doing me a favor for giving me what I had paid for. They did, on a very positive note: a) get my room ready several hours early without any additional charge; and b) stow my luggage for me both before check-in and after check-out, which I thought was a very nice touch. The room was clean, comfy, and bedbug-free (never a given these days). I had a sorta-view of the nearby mall. Not breathtaking, but I had no complaints at all about the accommodation nor the housekeeping service. The nightly rate that my organization (Rhetoric Society of America) negotiated with the hotel struck me as eminently reasonable. The gym, if only you can traverse the entirety of the hotel to find it, is excellent: lots of machines, free weights, cardio stuff, all in good working order. I've paid for worse. Points awarded. The hotel bartenders, on the other hand...ehhhhhh. They were, both at the lobby bar and in the lounge, a surly and indifferent bunch who never announced last call, sometimes didn't ask whether or not you wanted to open a tab, and generally made it seem like you were keeping them from something that they'd rather be doing. I know that tipsy business travelers can be less charming than we think we are, but...I asume that they did apply to the job knowing that?

This hotel is in a fantastic location, right next to the Yard House and surrounded by plenty of restaurants within walking distance. It's a busy hotel, and they've done some renovations, so the rooms are really nice now. If you're on vacation and looking for a room with a great view, this might not be the best choice. However, for business travelers, it has everything you need and more. The rooms are spacious, clean, and modern. The staff is very friendly, and as I mentioned, the location is excellent. Would I stay here again? Absolutely--it's in a prime spot and within walking distance of my office when I visit Denver.

I have not had very good luck with this hotel despite staying there quite a bit for work. I stay in 200 hotels a year, most of them Marriott or Hilton and this is one of my least favorite. 16th street is its only redeeming quality in my eyes. Elevators are slow, cleaning crews ignore do not disturb signs and wake you up after you checked in 3 hours prior, management does nothing about that even when it happens repeatedly. I would frankly rather stay anywhere else.

Had a great two night stay here for a conference. The room was more spacious than a typical hotel room, and everything was clean and comfortable. All staff I met were friendly and helpful.

This place was nice. The room was on the smaller end, big beautiful windows to see the city with, nice pool, great lounge area, bar, cafe, restaurants, room service was great (I recommend the Colorado trout). My only complaint is a was double charged with extra unknown charges for the room, but it was eventually resolved 4 days later. I wasted a lot of my time here trying to sort it out with the staff which added another layer of frustration.

All in All the stay is terrific but the food on the real sucks! Room is nice, staff is good and the conference areas are airy and easy to navigate.

This was my first time staying at a Sheraton. First off, why didn't anyone tell me that they were as nice as they are? I need answers. This Sheraton is in the perfect location, you are within walking distance of a shopping center, endless bars, and restaurants. They have a Yard house downstairs to grab a quick bite. And the bar also served food, but the food was subpar. The check-in was quick and easy. They even asked my preference of rooms, which unless you have a reward program with the hotel chain, they usually do not do that without a fee. The staff were extremely courteous and personable. The staff at the bar downstairs were not as friendly but I did not take it personally. They do have great drinks. The room was super spacious and clean. The furnishing was modern. The mattress was comfortable, and the pillows were like little clouds. There was ample seating throughout the room. The room also had a full body mirror, which yesss let me be able to check the people's view. Lol!

I was at the Sheraton Denver Downtown for a conference. As a conference hotel, it was great. The elevators were fast and I kind of like that you have to swipe a key card to get to the guest floors. I thought the check ins from A/V services were great too. We had a couple catered receptions that were also nice. As a hotel guest, I appreciated how quiet the room was. Very little hall noise. Some street noise but nothing crazy. The location on the 16th st mall meant there were plenty of food options around. I also thought there were nice seating options in the public areas--particularly the fire pits outside. The humidifier in the room was a nice touch. I live in a literal desert, but I think Denver air is even drier. The downsides (I appreciate some of these are corporate): $7 for a bottled water in the lobby, seriously? The room service menu (always pick up at the lobby bar to save $) was not up to date or many selections were "unavailable." There's some visible wear and tear/maintenance issues. The door to my room stuck and required me to put my entire body weight into getting it open. The toilet flushed with enough force that it sprayed the bathroom like a sprinkler. I had a visit from a giant cockroach on my last day--don't know where dude came from as I was up a few floors up but was not pleased to see him. I had trouble adding my Bonvoy number (as did a representative) because it was a block reservation and couldn't use perks (like low contact check in) until after I checked in. Finally, I hate it when housekeeping knocks on my door an hour or two before check out to ask if I'm checking out. I particularly hate the two quick knocks and then just opening the door--in the morning when I'm getting ready. This happened on this trip and my last several Bonvoy stays. I can only assume this is a larger corporate communication issue and that housekeeping is trying to clean rooms of people who've already checked out to save themselves time/money and that information is not being clearly communicated to housekeeping.

Central location with lots of dining attached to the hotel and just a short walk away. The hotel is clean and staffed well. But the air conditioning does not work properly and the hotel maintenance is not up-kept. The club offers breakfast until 10am and appetizers 5-7pm. Club closes at 10pm. The coffee machines didn't work the entire month I was there. I would stay there again but not for a vacation.

I do a-lot of group traveling and have started at many a sheratons. This one was the most disappointing and maybe because it's associated with convention style venue. So while the entrance and public facing components are very nice the rooms felt like a slap in the face. Experience: I notice that i was feeling very dry in my room and happened to stumble across a humidfer in the room that one wasn't clean and two not user friendly to use. I go to reception and request a new one and never received it. over the course of my stay, i then begin to notice other things . Like what appears to be bedbug dried up spots as well as visible roaches in the room. In these instances I had to calm my anxiety down or i would have had a panic attack. a colleague of mine also staying on the grounds had an experience that i could sum up to as lord of the flies. she was stuck with moths in her room the whole time we were there. she did report this to front desk and they did try to remedy it but its like how well are you cleaning these rooms? I will say during most of the stay, front desk experience was lacking as ppl didn't express basic empathy that you use to see with customer facing roles. The checkout personnel though was very emphatetic and friendly and the first time i had seen them during my whole visit. If i am ever back in denver, this location is crossed off my list as a big fat NO!

My reservation was given away due to a communication issue between the Marriott call center and the Sheraton. They couldn't reinstate it due to policy and the hotel being sold out. However, the real issue is the front desk staff. Man at the front desk with glasses did not even greet me. I can tell they were busy but at least have the decency to greet your guests. I was then given conflicting information from him and Ju A Han about the hotel room being given away. No one apologized for the fact that they gave away the hotel room and I was out of accommodations. In fact, they were incredibly rude about the whole situation. I emailed about the situation to even get any kind of apology and that was not without a fight from Ju Han reiterating that it's all the customers fault and not theirs. I can't help but think that if I was older and had a different skin tone, they would have treated me with a lot more kindness and professionalism. Do not recommend booking here.

We stayed at Sheraton Downtown Denver for a conference. The room was comfortable and clean. On site restaurants and coffee place were great, excellent food and drinks. Easy walk to Larimer Square. The fire pits in the lobby and entrance were heartwarming! Everyone was friendly and professional!

Stayed here at Sheraton Denver Downtown for a conference. Overall, a fairly satisfied experience. Our conference association had a block rate though I also traveled with my small dog. Since initial reservation and deciding that I was going to bring my dog with me, I called to confirm from their website that their hotel is dog friendly. The Sheraton phone representative who I spoke to was friendly and helpful. When checking in, since I brought my dog, there is a pet policy for only up to two dogs plus pet fee of $150.00 and there is no late check out because I triple checked. I asked at the front desk at check-in, but I was told to ask again the morning of check out so I figured they just need more time since they mentioned they had short housekeeping staff because I had a dog. They have baggage holding area, but of course they can't watch my dog. After the pet policy was explained I asked about where the nearest dog area or grassy area park. Front desk representative said at the civic park however, all the grassy areas are closed and so upon going for a walk, discovered a dog park that was block away from the hotel the opposite direction of the capital, near 17th street and court place which is not on the Google map. So I wish I knew this sooner. Room service was friendly and helpful. I ordered breakfast/brunch takeout. I appreciated having the fried green tomato Benedict and also omelette. Food service were quite busy upon calling in to order but delivered the food in a timely manner. The room was spacious with enough space for my small dog dog to play fetch. We had an overall pleasant time.

Modern and aesthetically pleasing renovated rooms with some misses. Was here for a conference and this place is huge! 2 towers, large conference space, lots of walking... ladies, wear flats. Some things: My room was clean but my bed in 841 was incredibly uncomfortable. So hard, I never slept- for 4days! The soap dish is barely hanging from the shower wall and unusable to hold personal belongings. I love the mirror but wish it was 10 times brighter or provide magnifying mirrors that are closer. The bartender in Bezel was not friendly. They had 2 working the bar. 4 of us stood there without eye contact or acknowledgement for 10 minutes . We did get our drinks (after cancelling our order bc it was taking too long and he was so rude) but the interaction was poor. The place was not crowded so we were confused. Staff at the front desk, lobby coffee bar are efficient but not the friendliest. Felt weird but I kept going back! I liked the efficiency! Being here for a 600 person conference meant it was bustling with people. Felt odd that the bathrooms were not 100%. Some sinks , the water worked but the soap doesn't. Or vice versa. Bathrooms were always clean and felt private but some, the seat covers needed to be refilled . I was most disappointed in the catered food . Brussels sprouts were soft and soggy, our passed apps were dry and flavorless. I did enjoy the Mexican catered lunch spread. It seems that this venue is designed to cater to large conferences . It's pretty and I liked the decor and artwork. But was surprised that the staff was not friendlier, the food was lackluster and misses in my room made for a disappointing experience. Tip: the breakfast burrito in the lobby was so good! Way better than Starbucks (across the street) and filling!

I had a fine stay, but I'm also very confused. When I checked in, I got a room for the 12th floor, and I said something like, "Well, that's a nice birthday gift, a view of the skyline!" and the guy at the front desk said "Well, happy birthday! We'll see if we can do even better". He booked me for one on the 18th, and I thought that was really nice. Here's the very confusing part. When I went back outside to park my car, I handed it off to the valet...who had a nazi symbol tattooed between his eyes. He was a twenty something black man who was polite, but that was still a little unsettling. Probably the nicest kid in the world, who was held down while being assaulted with a tattoo gun? I'm sure the service is probably contracted out, but someone at Sheraton needs to put an eyeball on who is greeting your guests. The valets are either the 1st or 2nd person you see that represents your brand. I'm gonna say a nazi symbol would be near the bottom of my presentation. OTHERWISE, I really enjoyed my stay and the room was perfect!

The rooms are huge! Bathrooms are amazing. Looks like they were just recently renovated. Would have given it a higher rating, but there is so much construction going on outside, it's confusing and hard to find the entrance.

I stayed here recently for a conference. My rate was $199/night, which I thought was reasonable for the size room I had. One of my coworkers who booked his room at the same time as me (early August for a November event) found out via email the night before we arrived that there was an overbooking situation and he would have to go stay in a different hotel downtown for one night. The Sheraton paid for his room, but it was a huge hassle for him. Some of my other coworkers got to stay in enormous penthouse type suites with floor to ceiling windows and an amazing city view, another person was in a tiny NYC size room right by the elevators, and my room was just your standard 2 queens with no view room. I loved that there was a Yard House restaurant in the hotel - made it super easy to get food. The hotel room service didn't have a lot of options that looked good. The bar is nice, but drinks seem overpriced ($15/each) ... but again, it's about convenience. Everything was clean, and the whole hotel had a nice signature scent that made it feel pleasant and cozy. I would stay here again.

The drive from the airport was very long, but the hotel was worth the drive. Rooms were nice, and there was a restaurant attached, that was open late. We were a late arrival, so it was nice to wind down with hot food and a drink. Lots of comfortable seating and a fireplace inside and a pit outside. It was still brisk when I was there so both made it very cozy!

Valet took 40 minutes. Ridiculous. Can't recommend a venue when they get something so wrong that is so easy.

I returned to the Sheraton Denver Downtown Hotel this week for the first time in years, and was very impressed! The hotel has been newly renovated and was modern, inviting, and bustling with energy. My room was spacious and elegant, and housekeeping maintained high standards. The Club Lounge was also comfortable and inviting and had a good breakfast spread. Highly recommend!

I was here for work, so I didn't have to pay...hooray! Otherwise its $250-300/night for the week nights, yikes! Glad its not my money! PROS: -Large spacious, clean, modern room and bathroom. -Comfy bed -Huge LCD TV -Fridge, Coffeemaker -Friendly staff -Right on 16th Street Mall with lots of shops and restaurants in walking distance. -Rooftop Pool CONS: -Its expensive! -The Colorado Convention Center is a bit of walk, especially if its over 90+ degrees outside! All in all a solid fancier hotel for the wealthy or those on a work budget like myself.

Not a fan. 1). WiFi was close to non-existent. Kept getting an error message that there were too many people on the WiFi and there was no more capacity. 2). Housekeeping was lousy. After 2 nights we requested housekeeping. They replaced towels and coffee and took out the trash. But did not make the beds. We requested housekeeping again after the 3rd night since we needed more towels and coffee. But they never showed up. 3) the rooms were the ugliest I have ever scene. All brown and grey. All laminate.

Torn. The hotel is a maze. You are like mice trying to find your way around to your events. But you get your steps in... The gym is great. The price is ridiculously expensive. My room was next to a construction zone. The hotel is confusing and if they have events upstairs by the reception, it is so miserably loud. If they have music, you can't hear yourself think. And right when you are going to write off the whole darn place... there is the staff. Wonderful and helpful staff. And KRISTINA? The barista/bartender front and center. With a beautiful smile and personality. One of those people you never forget. She pretty much makes the place a 5 star. But I hate the maze so badly, I can't up the stars. For her, 5. For the rest of it...? Nah

The hotel staff at the front desk and customer service were unable to fix a billing error, even though I could show the change in rate from my original reservation-- Lots of options of where to stay in Denver. Would not recommend staying here.

With a great location, clean and newly remodeled, spacious rooms, and a newly remodeled Sheraton Club lounge that serves up breakfast and evening snacks for Bonvoy members, this Sheraton was my home away from home during a recent business stay. I'm actually surprised at the low ratings which must have been for the hotel prior to its renovation as it delivered on what I expect from this level of hotel. I was in the Plaza building but there is also a Tower side. My room was fully renovated, clean and complete with everything a business traveler might want. Instead of a desk, there is a round table which originally concerned me but upon a closer look- it has plenty of outlets in the top so there is no crawling around looking for an outlet. That table also moves up and down (buttons are in the center so you can customize it for your comfort). There is also a comfy chair in the corner that swivels as well as a chair for the table which acts as the desk chair. Each room is stocked like a typical Sheraton property- coffee maker in the room, water provided, as well as an in room safe. The bed was comfy and there were a range of pillows from soft to hard which made sleeping a breeze. The lobby bar serves up a great drink and there is also a Yard House restaurant attached to the property, that you access through the lobby, which I will review separately. They have valet parking as well as garage parking. I didn't have a car so I don't know the cost but it looked like the valets were quick to bring the cars around. All in all a good choice in downtown Denver for your next business or pleasure trip!

Unfortunately, a problematic stay. Front desk staff was highly inefficient and challenged to correctly code two different sets of keys. While generally that would be fairly trivial, the layout of the facility made it a fatal flaw. Two separate building combined into a single hotel with a very challenging connection between the two. Requires 2 elevators, a bridge, and a map to get from one to the 11th floor of the other, only to find the keys don't work. 9 minute trip to get back for a rekey. Again they failed. Had many excuses even though cell phone was in the car, not a pocket... Over 4 days, too 3 rekeys. Once due to "lost reservation" even though we were checked in... Parking garage was a weird experience. Used the passkey provided by front desk, and it wouldn't raise the gate. Hit "Help" button and the bar raised. Same issue when we left. Yet, got charged twice??? The saving grace is the menu in the bar. Buffalo sliders, garlic fries, charcuterie board were all worthwhile. Drinks are good even if service can be slow. All in all, a disappointing stay. Expected better, and I'm generally easy to please. Stay elsewhere... plenty of better choices.

The rooms are nice and spacious and the location is really convenient if you want to be around downtown or 16th Street. But the front desk experience was bad. I was given the wrong keys to the room twice and changed my room a couple of times which was frustrating as I was running late to an event. And they charged me $2000 on my credit card for a hold which is ridiculous. Rooms are clean and well maintained

Had a nice stay here for work. Rooms are clean and modern. Conference area was spacious. Located right across from the State Capitol building. They have a good workout room and a swimming pool as well. I would recommend this place.

Great location located off 16th street where there are tons of restaurants in Downtown Denver. I parked valet which was $45 night. They have a parking garage too although I opted for valet after a long travel day. As soon as you walk in you notice a very nice lobby area with lots of seating. Check in took a little longer than usual with a few people in line, no Bonvoy line and especially since I mobile checked in with mobile key and didn't get the key until after I checked it. I was given a room in the tower side so had to walk across the bridge to get to that side. The walk wasn't far but may be for some people. Rooms were very nice and spacious. Bed was very comfortable and great lighting especially since I had to work. Only stayed one night but stay was comfortable. Very nice hotel, lots of options to eat within hotel and around hotel. They have a rooftop pool although didn't have a chance to check it out.

Family vacation 2021...bringing the California variant of COVID-19 to your city. We had 2 separate one night stays at this Sheraton during our 2021 summer road trip. We stayed here because we heard that they recently spent $80 million on renovations. I'm not sure what they renovated, but, it looked to me like the contractor made a lot of money. The room, other than a table that raises and lowers, was the only special thing in the room. On our second stay, we had a sliding bathroom door that kept on getting stuck. The rooms just weren't impressive to me. The downstairs lobby looked nice. They had built a concierge lounge, but, it was not open at the time of my visit. The parking garage had tiny spaces. 2 of the 6 elevators were broken during our second stay. Breakfast for the platinum and above members was served in the restaurant downstairs. The server was nice to me as I asked for a box to take some breakfast up to my wife who does not feel comfortable eating in restaurants because of COVID. However, there were one waitress that scolded me and told me about their "policy" of not allowing boxed food from the buffet upstairs. It was pretty disappointing to see that they had this "policy" with COVID still around. $80 million in renovations? I'm still not sure what they did. I'm not impressed.

Newly renovated Sheraton Downtown Denver. This is a huge hotel with an beautifully update lobby and rooms. It has tons of new business and pleasure features that make it a good choice for whatever you are in town for. There is a pool, gym restaurant, and tons of conference space and breakout rooms. The food I tried from room service was tasty and timely. The app was very easy to use and the delivery by staff was pleasant. The Sheraton has gone down over the years, but now they are a part of the Marriott team, they are getting their groove back. There is a new Sheraton sign and logo, but this one still has a few remnants of the old logo on the outside of the hotel. However, the min entrance has the new refreshed logo. The Staff were mainly great, but I was not a fan of one of the bellhop who didn't look at me when talking, not nice dude. And for some reason the woman cleaning the lobby bathroom was just standing at the sink with her supplies spread out and scrolling through her phone. I had to go around her and her things to wash my hands. A few items still need to be touched up in the various spaces, but I am happy to hear they have more renovations coming later this year. The hotel is in a great location. Denver is an awesome place to visit. If the Sheraton keeps up the good work, this hotel may be my spot when I am in the mile high city.

We were looking for an inexpensive hotel that was close to the 16th Street Mall area, The Sheraton fit the bill. We took the train from the airport, and arrived at Union Station. Then we rode the free bus to our hotel. We arrived early, before our room was ready, so we stored our luggage with the bellhop, went to lunch, did some shoppingn and one of the front desk receptionist called when our room was ready. When we checked in, we qualified for free breakfast at the Commons which is on the bottom floor of the hotel. Everyone we met was professional and friendly. Also, our room was spacious and clean.

Here for a conference that had over 900 guests. Complained to management about room toilet not working. Blown off three days and finally got a new room. Night manager was a complete asshole about it too.

The Sheraton Denver Downtown boasts an impressive interior design that's well maintained and beautifully decorated. I attended a convention in February and used my Marriott Bonvoy Points to book my stay, which included complementary lounge access. Without access to the lounge, the hotel may have been a bit mundane for me. However, I did check out the fitness center and had a great time there. Although the hotel has a pool, I didn't have the chance to visit it during my stay. Throughout my visit, I observed several conferences taking place, and the lobby was consistently bustling with people. Unfortunately, the one major downside was the exorbitant parking fee. It seemed insensitive of Sheraton to charge such a high fee on top of already expensive nightly rates. In the end, I chose to park across the street at the municipal parking lot, which cost only about $10 per night. The location may seem sketchy, but I had no issues with parking tickets or damage to my vehicle, so it turned out fine. If you decide to park across the street, use Google Maps and search for 1440 Tremont Pl, Denver, CO 80202.

Upon my arrival, I was directed to the garage, which, I suppose, was alright. Although, it would have been helpful if one of the valets, who seemed to be enjoying some marijuana, had assisted me. As I reached the garage, I noticed that the ceiling was surprisingly low, and unfortunately, it ended up scratching the roof of my brand new Tesla Model X. I managed to find parking amidst the crushed strollers and walkers and proceeded towards the hotel. However, I had to navigate through a construction site, avoiding a wrecking ball and even engaging in a physical altercation with a homeless man. But, I suppose that's just how things are in Denver. When I informed the lady at the front desk, I believe her name was Rachel, about the car incident, she assured me that I would be promptly compensated. Initially, I was relieved to hear that, but my optimism quickly faded when she handed me flowers and a "get well" card instead. Confused, I requested my key card, but to my dismay, she spat on my Gucci flip flops and used a homophobic slur against me. Not only that, but she proceeded to physically assault me by repeatedly kicking me in a sensitive area and bringing up painful past experiences. As if that wasn't enough, she called security, who further escalated the situation by tasing me, engaging in sexual assault, and even resorting to the extreme measure of shooting me in the face with a shotgun. This experience was an absolute nightmare, and the customer service I received was beyond terrible. Needless to say, I will not be returning to this establishment.

Recently stayed here, the "tower suite" was very small and offered little privacy, the walls were paper thin and we received a noise complaint for absolutely nothing. The staff were overall rude.

I made room reservations ions before check in and confirmed a few days in advance. After a$100 + Uber trip from airport just before midnight I was told by Greg the manager they had no rooms and shipped me off to another hotel and then told me I couldn't check back in till 4 pm the NY ext day. This unacceptable situation was made even worse by the ineffective solutions provided by the night manager. Not to mention the poor customer service of taking a charge card prior confirmation and then having no room. You could be sure if I didn't show up I would have been charged. I will never stay at another Sheraton hotel and would strongly recommend avoiding this one

Very comfortable stay! We chose the Sheraton because they were running a promotion where, for an additional cost, you could get a night to stay, VIP tickets to the Monet exhibit at the Denver Art Museum, plus free parking and bubbly in the room! The exhibit was sold out for the weekend that we wanted to go, so this was absolutely perfect. The room was spacious and very comfortable. I loved the view (from the 15th floor), and the city lights were gorgeous. The bed was very comfortable, and pillows were divine. There was a comfy chair, table for working, and plentiful outlets for charging up. The bathroom was a bit small, but we survived with two people. The only weird thing was that it didn't have a fan (or if it did, beats me where the switch was), so the whole room got steamy when we took showers. The complimentary coffee was Starbucks, and they had actual creamers instead of just powders. The location is superb - right on the 16th street mall, and near the capitol building and art museum. We would definitely stay here again!