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My recent stays at this hotel, on the way to and from Europe, were - as always - wonderful. The early check-in after a long flight was much appreciated, the room upgrade was special, and the welcome treats were delicious. However, connecting all this together is the outstanding Director of Operations, Khun Victoria Yun, and her world-class team, who deeply care about their guests and the quality of service they deliver. I would like to acknowledge them all individually. However, the list is too long and I am sure I would miss someone!|I have lost count of the number of times I have stayed at this hotel - must be at least 60 or 70 times, maybe more - and I will continue to stay here for as long as I visit Bangkok. While the hotel itself is lovely, the pool relaxing, the location perfect, and the food delicious, it is the staff who make this one of the world's leading hotels. Congratulations to you all, and thank you.