Sheraton Lima Historic Center

The location is not that great as it is in a very busy, crowded area. But I have yet to encounter such wonderful staff. It all started first before my arrival by communicating with Carolina at the front desk who upgraded my room before my arrival and arranged for the airport transfers. Upon arrival, I was given a warm welcome, and thanked me for my loyalty. The suite we had was a massive Merdiein suite with a wonderful view of the place in front of us. There was also a guest toilet and a large living room with a dining area. The staff were unbelievable! Each and everyone was superb right from the bellman to the front desk to the car drivers. Maria at the front desk really came to my rescue when I had left for the airport and my son realized he had left his laptop in the hotel. She quickly searched for it and arranged to have to be sent fast to the airport and that really made our day! Kudos to each and every one in this hotel! The club lounge was on the same floor as our suite which was great for us/ The only drawback was that it closes at 8 pm which is too early Breakfast had a good spread and once again wonderful staff was eager pt assist us.|All spoke very good English as well.

If you are visiting Lima for 1-2 days this is a great location. Hotel is close to the airport compared to other Safe tourist spots in the city. It's also in the center of the Government buildings, museums and historic city center. Views from the hotel rooms are amazing. Other city spots are easily accessible from here. There is mall at stone throw away with pharmacy, money exchange, ATM, super market for all your needs. You would also walk to historic center and famous restaurant - Casa Tambo. Hotel also provides airport shuttle service at a cost if requested prior (great for late night flight arrivals).

Wonderful stay, excellent staff. Really enjoyed our visit! We could not have asked for a better experience, and the staff was glad to accommodate us for everything we needed. We'd be delighted to stay here again in the future. The breakfast was also excellent.

Exceptional Service at Sheraton Lima Sheraton Lima upholds the traditional Sheraton standards we’ve come to expect, comparable to Sheraton Hong Kong and Sheraton Singapore. The hotel’s location is excellent, and the service is impeccable. We are especially grateful to Ms. Maria Eugenia, who went above and beyond to assist us in finding a wonderful place to dine. Her kindness and professionalism truly stood out, making our stay even more memorable. Highly recommended for its blend of comfort, service,

I just had a delightful breakfast at the Sheraton hotel restaurant in downtown Lima. The experience was outstanding, thanks to Héctor, who provided exceptional service with kindness and professionalism. His attention to detail and willingness to ensure everything was perfect made our visit even more special. I would definitely recommend this place, not only for the quality of the food but also for Héctor’s excellent service!

Thank you to the Sheraton team for taking the time to assist me with my needs. While not every aspect of my stay was perfect, the team went above and beyond to resolve any issues promptly and professionally. A special thank you to Juan for your exceptional assistance. When I lost my credit card, the team took the time to locate it and keep it safe until I returned, which I truly appreciated. I also want to highlight how much I enjoyed the bartenders and the complimentary pisco sours—they were such a nice touch and truly elevated the experience. Your dedication to guest care did not go unnoticed. Thank you again for making my stay a positive experience overall. I look forward to returning in the future.

This comment is specifically for my experience at club lounge. The facilities and services are good in general. Juana is very nice and attentive. I enjoyed a brief talk with her. |But, there was a family of ~8 ppl in the lounge keep talking loudly which is really annoyed. I don’t think lounge is a place for “family meeting” vibe. Therefore I was hoping some actions from the lounge manager to stop them. But nothing happened. This is where the missing star goes to.

The hotel is very nice, and very well located. The historical centre of Lima is close enough to walk. Hotel staff is great and super helpful, Sharon especially! We've spent only one night but wish it was more. The lounge is also well stocked, with a variety of great food.