Sheraton Nha Trang Hotel & Spa

I stayed 3 nights over New Year’s Eve at Sheraton Nha Trang Hotel & Spa, and was upgraded to a suite thanks to my Marriott Titanium Elite status.||There was a small hiccup with the airport pickup on arrival, but the kind lady who checked us in handled it beautifully and took the right service-recovery steps without hesitation. I really appreciated the proactive and professional approach—it set the tone for the stay.||The hotel itself is a bit dated in places, but the suite was very comfortable and well laid out. Foam pillows were provided promptly upon request, the shower pressure was excellent, and having 1.5 bathrooms was a huge plus so we each had our own commode. The deep soaking tub was perfect for unwinding, and the A/C was strong and effective with separate controls for the bedroom and living room.||Breakfast was included due to my Titanium status and offered a very extensive buffet. There was a wide range of Vietnamese dishes, a sizable Korean section (reflecting the large number of Korean guests), and plenty of international options. In addition to the buffet, there was an egg station and several items available to order off-menu. The standout for me was the fresh juice station, where you could customize juices from a solid selection of fruits and vegetables made on the spot. Overall, 4.5/5 for breakfast.||The gym was well equipped, with a good mix of cardio machines, weight machines, and free weights—more than enough for a proper workout.||The Sheraton Club Lounge on the 25th floor was a great place to relax and hang out. While the food selection was somewhat limited, what really impressed me was that on New Year’s Eve they stayed open until 2am, allowing us to watch the fireworks from the Club Lounge patio. This was far more enjoyable than dealing with the crowds at the rooftop restaurant/club, Altitude Rooftop Bar.||As any traveler in Vietnam knows, scooters are the easiest way to get around. I loved that the hotel offered free scooter parking for guests, making it incredibly easy to come and go without hassle—such a thoughtful and practical touch.||All in all, this was a great stay. The location is excellent—right across from the main beach—and despite a few minor aging touches, the comfort, service, and elite recognition made it very enjoyable. Highly recommend and would absolutely stay here again.

Everything about my stay at this hotel was amazing. The service level was excellent, the food was amazing, so don't skip out on the variety of delicious food at the breakfast! The spa and massages were top notch. Plus our evenings with the excellent staff especially An-anna at the Altitude bar with great cocktails and amazing views was the highlight of our time here. Additionally, one of the other great aspects of this hotel is they truly treat their Bonvoy loyalty elite members well, as I got an upgrade to a beach view suite that was easily the best upgrade I've ever gotten through that program. Will definitely be back!

This hotel is indeed extremely popular with Korean tourists. I would estimate that around 80% of the guests are Korean. Even shops and massage centres around Nha Trang are able to communicate in basic Korean. All hotel staff are very friendly, and most of them speak good conversational English, which makes communication easy and pleasant.||First Room: King Room, Ocean View (Large Room)||The first room I stayed in was a king room with an ocean view. The room was very spacious, with a large, comfortable bed and plush pillows. Universal power points are conveniently located on both sides of the bed. One highlight is the massive 75–80 inch smart TV—the biggest I’ve seen in a non-suite room—allowing you to connect easily to YouTube or Netflix.||The bathroom is equally impressive, featuring a dual vanity with ample space for toiletries, as well as a mirror facing the bathtub. Water pressure is strong, and hot water is consistent. Shampoo, conditioner, and body wash are provided in refillable bottles, which is environmentally friendly and smells pleasant. Towels are clean and fresh, with no unpleasant odour.||The only drawbacks are the basin taps and hand soap. While the taps look sturdy, they are quite stiff and difficult to turn, even for someone with larger hands. The hand soap is also not to my liking—it requires more water to rinse off, tends to stick to fingernails and skin, and feels unhygienic when it becomes soggy. It also doesn’t smell pleasant.||Another missing feature is a wall-mounted, lighted makeup mirror, which would be very useful for shaving. The fabric sofa, while comfortable, could be replaced with leather for easier cleaning and better hygiene, as rough fabric can attract germs, bacteria, or even bedbugs if not properly maintained.||One interesting and well-designed feature is the mini “walk-in” utility room, where you can find the safety box, iron, hairdryer, laundry bag, and additional space to store luggage. Although the ocean view is not a full 180-degree frontal view, it is still very beautiful and relaxing.||Breakfast offers a wide variety of delicious food. The restaurant is spacious, with limited sea-view tables. Usually, I am among the first guests at breakfast in Vietnam hotels, but in this hotel, there were already many guests dining before me—clearly a popular spot.||Second Room: Junior Suite, Club Access, High Floor||The second room I stayed in was the 1 King Bed, Ocean View, Club Access, High Floor Junior Suite (16th floor and above). Do note that if you want a high-floor room, you must choose the option that explicitly states “16th floor and above”; otherwise, you may be assigned a lower floor.||This room is largely similar to the first, with several key differences: a separate living room, two toilets, two large TVs, and two balconies. However, there is only one basin in the main bathroom. There is also no curtain or sliding door separating the bedroom from the bathroom area, meaning the shower, bathtub, and toilet are visible from the bed (though the shower and toilet do have doors). This layout may not be ideal for guests who value privacy.||Another odd design choice is the lighting control—turning off the bedroom lights also switches off the living room lights. Additionally, the power socket at the dressing table in the living room is positioned too low, making it impossible to plug in UK or 3-pin adapters due to the table blocking access.||Don’t be alarmed if the air-conditioning switches off when you open the balcony door—this is intentional. The swimming pool is beautiful but quite windy, and the water can be rather cold, as most guests were seen shivering slightly upon entering.||Dining Recommendation||Do try the dim sum at Steam n Spice—it is the best I’ve found in Vietnam so far. The dim sum is freshly handmade and absolutely delicious. Next time, I would also like to try Li Bai at Sheraton Saigon Grand Opera Hotel.||Final Thoughts||Overall, this hotel is highly recommended. Booking via the Marriott app offers better value compared to Agoda or other platforms. You earn points and bonus points, enjoy additional perks, and payment is only required upon check-in.||A truly enjoyable stay, and I would gladly return again.

We went with friends to the rooftop bar and it was magnificent. The view at night was beautiful. We had drinks and appetizers. Our choices were sushi and grilled calamari, both were excellent. Our server, Liam, spent a lot of time talking with us. His English was excellent and he took many pictures of our party. It was a very trendy place for young people. The view of the beach was stunning.

All are really good, tidy beach-view bedroom, nice breakfast and lunch, fancy pools and nice service. There are also some entertainment room, gym, yoga and cooking classes. The only minus is the pool table is too old and dirty, old cues, there are 4 cues but just only 1 is usable. With a pool lover like me, that is a minus. Hope they fix it soon. Overall food, room and service is 10/10, entertainment - gym available, special is gym cuz it open 24/24, nice beach view, including private beach. Lots of mall, shopping centre and market nearby. There is also a pub on 25th floor, u must be 18 to go up.

"Exceptional 5 - star service that truly sets the Sheraton hotel & Spa apart. From the moment we arrived, the team made us feel like royalty. Special mention to Trang Phan at the front desk who greeted us. We even went out for lunch with Trang on her day off. Van - Mike and Celia Chou who was incredibly helpful, genuine, kind and caring made us feel very welcome. I miss their hospitality. The staff's attention to detail and genuine warmth made our stay in Nha Trang unforgettable. Thank you Steam & Spice for a beautiful lunch a must visit restaurant inside the building.Thank you again for your hospitality see you again soon.

Our stay at Sheraton Nha Trang was nothing short of exceptional. From the moment we arrived, the staff made us feel genuinely welcomed, cared for, and valued. Every team member was attentive, warm, and professional—truly amazing in every sense. A special and sincere thank you to Ms. Dung Kathy. Her leadership is absolutely perfect and clearly reflected in the outstanding service throughout the hotel. She sets an incredible standard, and it shows in every detail of the guest experience. We chose Sheraton Nha Trang to celebrate our 14-year anniversary, and we honestly couldn’t have asked for a better place or a more memorable experience. Everything was flawless, thoughtful, and beautifully executed, making our celebration truly special. Thank you to the entire Sheraton Nha Trang team for creating memories we will cherish forever. We look forward to returning again and again.

I can recommend the seafood dinner buffet, it is well worth the price. The food is high quality, the staff is friendly and professional, and the overall experience is very pleasant. They also have a good selection of wines, which is not easy to find in Vietnam.