Sheraton Saigon Grand Opera Hotel

We stayed at Sheraton Saigon Grand Opera from 16–19 December (3 nights) and had a great experience. The location is excellent—super convenient for getting around the city. Our room was new, modern, and very spacious, which made a big difference travelling with a child. The staff were genuinely friendly and attentive and always quick to help with anything we needed. The buffet breakfast was very good, with plenty of options, and the lounge afternoon tea was a lovely touch—nice mix of savoury and sweet bites. We also enjoyed the pool and gym, both clean and well maintained. We travelled with our 3-year-old and felt really well looked after throughout the stay. Since it was just before Christmas, the festive vibe around the hotel made it even nicer. Would definitely stay again.

Well located hotel, between 5-20 minute walk to most tourist spots. Excellent gym and pool, which never seemed crowded during our stay. Very good executive lounge next to the pool, offering a wide choice for dinner during the 6-8pm happy hour, plus a good quality breakfast. The main restaurant has a bigger breakfast choice but it’s horribly cramped, so best avoided. Overall very good service from obviously well-trained staff. |A few further negatives though: Window sound insulation is very poor so we were woken at 7am over weekends by sound-checks for the daily events in the many nearby squares, some of which carried on until 1am. And weekdays we had hammering from 8am. Even though the standard rooms are quite spacious the bathrooms are small, making the shower and bathtub rather cramped for western sized people. Oh - and the lifts are very slow, although they do automatically apologise each time for keeping you waiting. |Overall though, we would be happy to stay here again.

There was a moment I thought I had lost my Tiffany & Co. pearl necklace. Huge thanks to the incredible team at Sheraton Saigon for their professionalism, care, and kindness. Their Lost & Found service handled everything so thoroughly and attentively that my necklace was returned safely, exactly as it was. Experiences like this remind me that true luxury is not just about beautiful places, but about trust, genuine service, and human warmth. Another reason I truly love staying at Sheraton Saigon — exceptional service and amazing food. From the warm, attentive staff to the beautifully prepared dishes, every detail made the experience feel thoughtful and refined. Great hospitality is not just about luxury — it’s about how welcome and taken care of you feel. Thank you, Sheraton Saigon 🤍

Spent two nights here in November and had an exceptional stay. The rooms were beautifully designed (loved the red artwork above the bed), the club lounge was fantastic, and the staff were consistently warm and attentive. The location is perfect, right in the heart of District 1 and within easy walking distance to everything. The club lounge was awesome. The evening service was so good that we didn’t even feel the need to dine out. Huge thanks to the entire lounge team, especially Chau Pham and Thao Tran, for going above and beyond to accommodate our requests. We’ll definitely be back!

My husband and I stayed here as a prelude to our Viking trip up the Mekong Delta. We had a very large king room with a fabulous rain shower rain shower and great views of the Saigon River snaking through the downtown area. The location is wonderful; only a short walk to the beautiful Opera House. The breakfast buffets were delicious, as was our dinner. Staff were extremely friendly and helpful. A first-rate experience all around. Highly recommended.

Two things stood up. Firstly is the impeccable service, especially in the Salon. We were served by staff who spoke good English , knowledgeable and warm. Especially impressive was that it is not just an individual staff but whoever is on duty.  Second is the location.  Number of eateries literally just on the doorstep is awesome.  It would be PERFECT if the toilet was bigger.  The single basin toilet is a little letdown. Overall, a wonderful experience.

Spent 3 nights here and it was a great stay! The room was comfortable with a nice, modern feel. Best of it all was the location which felt almost central, allowing for short walks to popular attractions like Notre Dame Cathedral, Post Office, etc.. there is also a Circle K right outside the lobby. The breakfast spread was good, and they offer a nice gym and small pool, plus a casino on site. Overall staff were helpful and were proactive and friendly throughout my visit. It was also lovely to see the Christmas event and decorations in the lobby, which added a fun atmosphere. Overall, the great service and solid location for exploring Ho Chi Minh City. Highly recommended!

Such a beautiful hotel with great service. The lobby was well decorated on Christmas Eve, and everything felt joyful. The service was outstanding. Mr. Huy Trieu at the front door was warm, professional, and always ready to help. The breakfast buffet was delicious with a wide range of local and international options. I heard that the building had been renovated recently, which explains why the hotel’s facilities are modern and well maintained.