Sheraton Saigon Grand Opera Hotel

This is my third time writing a review for the Sheraton Saigon Grand Opera, and for good reason — every stay has been better than the last.||||From business to leisure, I’ve stayed in many hotels around the world, but Sheraton Saigon consistently stands out as one of the very best. The Club Lounge remains the highlight. Mr. Stephen welcomed me with such warmth at check-in that I instantly felt at home. Ms. Thu Phung and Ms. Nhu Nguyen, along with the entire lounge staff, are extraordinary — their genuine care, professionalism, and warm smiles make each visit truly memorable.||||The breakfast buffet continues to impress with its variety and quality, while the evening happy hour in the Club Lounge is, without question, among the best in Ho Chi Minh City. It has become one of the experiences I most look forward to when I return.||||What makes Sheraton Saigon truly special is the leadership behind it. General Manager Mr. Julian Wong embodies world-class hospitality. He is approachable, attentive, and deeply cares about both guests and staff. His leadership sets the tone for the entire hotel — from top to bottom, the staff are amazing, sincere, and friendly. Each time I return, I can see how his guidance continues to elevate the service and culture.||||Sheraton Saigon is more than just a place to stay — it has become my home away from home in Saigon. And with each visit, the experience grows stronger. For anyone visiting Ho Chi Minh City, whether for work or leisure, I cannot recommend it highly enough.

Excellent staff. Always helpful. They checked me in 3 hours before proper time. Pool staff at fitness were excellent everyday. They have fun activities planned for guests so ask them when the next one is if you’re interested.

Great amenities - gym was well equipped with a wide spread of equipment and the pool really gave off resort vibes. We enjoyed the breakfast buffet every morning, especially the fresh fruit juice corner where you could select your own fruits and get it all juiced by a lovely lady! I’d say this is the perfect location to stay - we were just a short walk away from many of the food and shopping pins on our to-do list.

Very central hotel with great views and facilities. Cocktails on the 23rd floor are the best I've ever had. Pro tip - when searching for a light switch don't accidentally activate the "do not disturb" light. If we can afford this level of luxury on our next trip to Saigon/HCMC we will definitely return 😊😊😊.

Absolutely perfect location, right in the middle of district 1, close to everything. The rooms have been refurbished and feel very new. They are extremely spacious and the view is quite expansive. I spent quite a while at the pool which was nice. The buffet breakfast is extremely good with a very wide variety and lots of high quality Vietnamese and international dishes. The crab pho was delicious! There’s even a fresh juice bar that juices what you choose like carrots, celery, guava, dragonfruit and more. This is one of the best buffet breakfasts I’ve had in South East Asia. The rooftop bar on 23f has a nice view and has a buy one get one happy hour. The service I’ve had throughout was superb. The only negative is that after I shower, strangely there are bubbles that rise up from the vent near to the toilet. But they subside after a while so it wasn’t a major issue. We had a room with two double beds which was enough for a family of 3. Highly recommend the fresh coconut and pho at the breakfast buffet.

Came here for a work trip. Stayed in the brand new Grand Opera tower. The rooms are sophisticated and modern. The breakfast and the cocktail hour at the 5th floor salon were the highlights, along with the service. The staff is incredibly attentive, and absolutely make you feel like royalty.

We, from Germany and Singapore, had a wonderful 7 nights stay. In particular, we can highly recommend the club lounge. A very big thank you to Ms. Thu Phung, Ms. Thao Trieu and Ms. Nga Nguyen for their excellent and very helpful support.

All perfect. Excelent room, breakfast and entire structure. I've used the laundry service and it was impeccable. Location is also great in the heart of saigon area which makes the life easier to find places to eat, shop etc. They also have a rooftop area with a bar and great view of Ho chi Minh. Swimming pool and gym are also in great condition. Staff was excellent supporting and being very attentive during my 3 nights here. Recommended!