Sheraton Hotel • Escazú

My husband and I were in San Jose for business and our anniversary and found this property not far from our work and decided to celebrate part of our anniversary here.||As lifetime platinum Marriott members were eligible for upgrades. To our pleasant surprise Christine at the front desk upgraded us to the presidential suite!||Thank you Christine again for making our stay extra special.||We were also pleasantly surprised by the pool…a good size and clean pool surrounded by beautiful trees and plants!|A beautiful oasis. 😊||The gym is not big but adequate and kept clean. ||The breakfast was fresh, solid and satisfying with a good amount of options to choose from. Coffee was good not watery or strong ….but a good medium roast coffee.||Christine, jasmine and the rest of the front staff were professional, and kind! ||For the price, cleanliness, location and the great vibe staff we highly recommend this hotel! ||Thank you front desk!|Have a great rest of your summer ! 😎||Donancy |❤️❤️

I got extremely sick while staying at this hotel the weekend of Aug. 25. The staff called to check on me & sent complementary EMS to my room, twice! They took good care of me and were very thoughtful & compassionate. The hotel and their staff exceeded my expectations, and I highly recommend this Sheraton. Thanks to the staff & EMS I made it through!

We had a very pleasant experience. Our stay was only one night and I wish it was longer. The hotel is very nice. Super clean with incredible staff that were very helpful and polite. The rooms were spacious, with the most comfortable beds. The shower was hot and the soaps provided smelt wonderful. There were enough towels for everyone. I had forgotten a toothbrush and within minutes housekeeping provided me with a kit that included a toothbrush and toothpaste. The in room coffee was delicious with a user friendly machine so it was easy to make. There was also 2 complimentary water bottles which was greatly appreciated, as well as a water station next to the elevators. The breakfast that was included offered delicious coffee, and a beautiful selection of fruit pastries and an assortment of hot foods. There was plenty of selection, including gluten free bread and other options. Overall our stay was comfortable and very enjoyable.

A great place to stay near San Jose. Peaceful, quiet, nice, great amenities. We like to stay here when we’re traveling to the city for errands and appointments. The taxi ride downtown is quick and cheap.

Avoid hotel. I booked a room for my family of 4. When I got there they stated that they needed to charge an extra $50 per kid per night because it only showed 2 adults for the reservation. Which is always how I do it (I travel weekly for work). Never had an issue but this place is trying to take and make money off you. As someone who is Titanium status I found it to be ridiculous. I could’ve just gotten a really nice Airbnb. So that’s what I did, stayed one night and went and booked a Airbnb. Not to mention the room smelled and wasn’t clean. Hair on the floors and blood in the sink

You have to pay a $1,100 deposit. Unfortunately, the deposit was not refunded for no reason. I have been trying to get the money back for a month now. The hotel does not respond to any messages.

Randall made our stay memorable! So kind, gave us recs to eat, helped us with our bags. The breakfast is good and the views nice from the dining area/pool

Super nice hotel. Room was spacious and ways clean. Toiletries were good. The breakfast, while selection is not wide, was good. Room service was also good and efficient. Staff were always attentive and helpful. There’s also a free car service to nearby establishments. I was here for a business trip and my company was included in the list of free companies. It had a gym and a swimming poil at the rooftop. Location wise, it’s a 5-min walk to Multiplaza Escazu. So you have a wide selection of restaurants and shops.