Huan C.
Google
Rude service and lack of basic manners.
I dined here recently with a friend. While the initial female server was polite, the experience was ruined by a male staff member (photo attached).
Without any greeting or saying "Excuse me," he aggressively signaled for us to move our bags into a basket. In the rush to comply with his silent demands, a drink was spilled on our table.
Instead of helping or asking if we were okay, he looked impatient and annoyed. He prioritized wiping the table over offering napkins or checking on the customer. We later realized he wanted the seats for new customers, but he never communicated this verbally.
I have visited Japan many times and usually admire the hospitality, but this staff member's behavior was unacceptable.
To the management: Please train your staff on basic communication and empathy.
Pros: Location is central. Cons: Terrible attitude from specific male staff.