Shilla Stay Gwanghwamun

Great location! Minutes from Insadong, royal palaces and Bukchon Hanok village streets. Close to restaurants. About 15 minute walk to Myeongdong area. Rooms are on the small side but comfortable once unpacked. L'Occitane toiletries. Temp of room controlled by hotel. Crack the window and ask for a fan from front desk. I would not recommend purchasing the breakfast package if you are staying a week. A day or two, it's okay. But selection is limited and does not vary day to day. Very walkable neighborhood. Suggest booking a high floor, temple view room.

Housekeeping Took My PERSONAL BELONGINGS Without Permission – Completely Unacceptable We stayed at this hotel for five nights. For the first several days, my personal bath towel was placed in the exact same spot without any issues. Then, on the last day, it suddenly disappeared. Housekeeping took my personal towel without any permission, leaving me unable to shower. To be absolutely clear, we never touched or used any of the hotel’s towels. Every hotel towel was left exactly where it belonged. The towel that was taken was clearly not a hotel towel and did not belong to the property. What makes this even more unacceptable is that the hotel’s own information card clearly states that towels hanging on the towel rack will not be replaced. My towel was on the towel rack the entire time, yet it was still taken. When I contacted the front desk, the response was shocking. First, they offered to give me a hotel towel, which completely missed the point. I brought my own towel specifically because I do not want to use hotel towels. Then, they suggested that I go to a convenience store and buy a new one. This is not a solution at all—a newly purchased towel is unwashed and completely unusable. This whole situation was absurd and infuriating. Taking a guest’s personal belongings without asking is a serious violation of trust. The handling of this issue showed a complete lack of responsibility and respect for guests. I would not recommend this hotel.

Clean & comfortable hotel in a very good area! The rooms are small but they are enough for a few days! You get what you pay for; so it’s a good deal 😀 Would stay here again next time we’re in Seoul!

Great location right next to the Jogyesa temple. It's not completely close to major traffic arteries so it's more quiet than other similar hotels here. The windows can be opened! We got a room on the 19th floor and enjoyed the relatively quiet (it's still downtown Seoul) stay. The rooms are a bit dated and the cleaning was spotty but nothing major. The breakfast, while closing a bit too soon for a vacation (9:30), was a highlight, probably best we had anywhere in Korea. If you get a room oriented to Jogyesa, you can hear the monks chanting several times through the day, including at 4 or 5 am in the night. We enjoyed it, but it's good to be aware of that.

Rooms show signs of wear. No ice buckets, poor sound insulation from the street. Not enough elevators. No small food item store have to go outside. No room service. Good chicken and beer special that runs late into the night. Well placed for attractions. Safe.

This is my second stay at Shilla Stay Gwanghwamun, and il be back for my third stay on Saturday. This hotel has a great location, great staff, reasonable prices, and great breakfast buffet. The rooms aren't huge but they are adequate size. The only drawback is the lack of outlet near a usable/ lighted mirror making hair drying/styling a bit of a pain. Other than that I have enjoyed my stay both times.

Room is tiny and not matching its star level and price. This is from someone who lives in New York. For a two person room, we have to share a tiny nightstand that can only fit a telephone and one single chair. I requested another chair and front desk said if they can find one, they will bring it, so one of us has to do everything on the bed. Bathroom shower head doesn’t hold still, rotates and there is only half glass door do the bath which basically make it unable to shower without making a mess and the water leaks into the room floor too. My friends’ room’s AC is not working properly and they decided to just change hotel. Location is convenient besides there was a protest happening when I visited.

Extremely good location. Just in the middle of all attractions. Very good breakfast. Friendly staff. Clean rooms. In the bathroom L'Occitane hair chair and bath liquids. Just one minus - the rooms outlook a little old. All others were perfect.