Elizabeth C.
Google
The hotel conditions were completely unacceptable and did not match the description or star rating listed on Booking.com.
Upon arrival, we discovered visible mold throughout the property, including in the lobby and inside the AC vents in our room. The vents were also filled with dust, and the AC itself did not function properly - we couldn’t tell if it was blowing heat or air, and the room remained uncomfortable the entire stay.
Inside the room, the walls were extremely thin, making it impossible to rest due to constant noise from the hallway. The toilet barely functioned, adding to the overall poor experience.
We attempted to find another hotel, but nothing within our budget was available on such short notice, so we had no choice but to stay despite the conditions. This was absolutely not what we paid for or expected.
This property is advertised as a 3-star hotel, but after staying at another 3-star property just prior to this, the difference was drastic. In its current condition, this hotel should not carry a 3-star rating and should not be listed without a warning about these issues