Shinagawa Tobu Hotel

This hotel was clean, affordable, and close proximity to Shinagawa station. 7 Eleven located directly across the street was a big plus. The hotel does offer breakfast but we opted for the room option that did not include this, so did not get a chance to try it. Staff was friendly and we had no issues. Simple, no frills hotel that provided a nice place to stay.

Location is very uphill. Tough with luggages. A small tip for people coming from the shinagawa station is to come in from the main road on the right after the big crossing outside of the station. The slope is much more even. Service was very good! Staff was friendly, cleaning was good, they gave us good amenities in the toilet, there was pyjamas (which I've never seen before). They replaced pyjamas, toothbrushes, etc on the same day after they were replaced. Rooms were also a little small. However, for the price and for the location's rent, etc (this was the cheapest place we could find when we booked it!) this did not really factor into my final four stars. Also, we were 3 people into a little room meant foor 2. The toilet was also small. For average sized asian guys, the toilet seat was already cramped and required sitting in a different angle.)

Choose the location because it is so close to the airport however the rooms were small and outdated. The outside of our bathtub had major cracks. The staff were phenomenal and offered cold towels as we walked in and helped us with every question but the rooms don't reflect the staffs friendliness.

While the location of this hotel is convenient as it is close to Shinagawa station (Shinkansen line), the quality of the hotel is poor. Our room was dated, which was fine but compared to the bright photos on their website, I felt like the room wasn’t even close to what was portrayed. The worst part was the dirty bathroom. Black mould in the tile grout and on the ceiling. Filthy hand basin and worst of all was the toilet - when the toilet seat was down, it was clear to see it hadn’t ever been cleaned. Urine, hair etc was in the crack. Too offensive to take photos of. Very disappointing considering the price. Breakfast very average. Wouldn’t recommend.

Rooms were average but couldn't hear the neighbors which was amazing! Usually hotel walls are like paper. Although after a whole week in the Japanese countryside and no bug bites, two of us woke up bitten all over our legs......so a little questionable. However the hotel comes with a wash and dryer plus vending machines and free coffee station.

Hotel location is great in the sense that it is at Shinagawa, but this hotel is way up a long slope, so it was really a workout dragging our luggage all the way up. There are many hotels in between that don’t require such a long walk, which can be a struggle if you are carrying heavy luggages. Our biggest complain with this hotel is the scarcity of washing machines. We booked the hotel because it provides coin laundry service. But we realised there were only 2 washing machines (the kind with combined dryer function) in a super small laundry room. Which means each wash + dry run will take at least 2-3 hours, and you are essentially fighting with everyone in the hotel for the machines. We had quite some clothes accumulated and it took us close to 5 hours to wash and get everything dry. There is a huge lounging area right outside the laundry room which is ridiculously big and could’ve been changed into the laundry room to accommodate more machines. Breakfast is not great. It’s the same everyday and not many things are available. If you were to purchase the breakfast adhoc it costs 2200 yen. Parking was okay. There are a few lots in front of the hotel that you can park with a fee of 1800yen per day (payment at hotel counter). But the staff said they can’t book a lot for you. If all lots are filled you will have to park at a nearby public parking lot. I’m not sure how that works because we were lucky enough to get parking lots for the two days we needed it. All in all, if doing laundry is a big deal to you, this hotel is a no. Also try looking at other hotels along the slope nearer to Shinagawa station to save your arms and legs if you are walking with heavy luggage.

A Memorable Stay at Shinagawa Tobu Hotel We stayed for 4 days and 3 nights at Shinagawa Tobu Hotel and couldn’t be happier with our experience. The day we arrived in Tokyo, the city was in the midst of a heat wave (close to 38°C!). Upon entering the hotel lobby, we were warmly greeted by one of the senior staff members, who kindly offered us cold towels and chilled water to help us cool down — such a thoughtful and much-appreciated gesture after travelling in the heat. We arrived earlier than check-in time, intending to just leave our luggage, but to our surprise and delight, we were informed that our room was already ready. This early check-in was a wonderful and unexpected kindness that set the tone for the rest of our stay. Our semi-double non-smoking room was compact, clean, and comfortable — just right for me and my wife. The second-floor lounge was a relaxing place to unwind, and the hotel’s location was excellent, with a 7-Eleven, eateries, and the train station just a short walk away. What truly made our stay special was the warmth and hospitality of the staff. From the cleaning crew who greeted us each morning, to the lobby team who cheerfully welcomed us back after each day out, every interaction made us feel genuinely valued as guests. We had a memorable and comfortable stay thanks to the outstanding team at Shinagawa Tobu Hotel. Highly recommend this hotel, and we’re already looking forward to returning on our next trip to Tokyo!

Convenient downhill walk to train station. Stopped at 711 in the hotel across the street and ate breakfast at a nice park on the way. Had the absolute best ramen steps from here the night before. One night stay after arriving to the haneda airport. Got a taxi there and left for osaka by foot to station. Rooms were small but needed 3 beds. Had a smoking room in lobby. Pajamas provided free- in Tokyo now and pjs cost extra.